# 2016 ford taurus updating to latest 3.4 but stuck on software updating **URL:** \ **Category:** CyanLabs Update Support\ **Tags:** Syn3Updater, nav, na, oem, pre-my20, SYNC3, APIM\ **Created:** [8 December 2024 01:44 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084 "2024-12-08T01:44:51Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 01:44 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/1 "2024-12-08T01:44:51Z")
I upgraded from 3.0 to 3.2251 year ago but started having the problem of resetting every time the car starts so i tried to upgrade to the newsest version of 3.4 but i get stuck on software updating and nothing happens ive checked my storage and have 25 gb with 4gb free I’ve tried with new maps and using existing * * * **SYNC Region:** NA **Navigation Variant:** Nav **Manufacturer Year:** Pre MY20 **Install Type:** OEM **Old SYNC Version:** 3.15139 **New SYNC Version:** 3.4.22251 **Do you have a error message, if so what is it?** no **Update Method:** CyanLabs Syn3 Updater **Syn3 Updater Version:** newest **Syn3 Updater Documentation Read:** yes **Syn3 Updater Log File** ```no-highlight CYANLABS - SYN3 UPDATER - V2.13.0.0 Branch: Stable Operating System: Microsoft Windows 11 Home (2009) PREVIOUS CONFIGURATION Version: 3.4.22251 Region: NA Navigation: True Install Mode: Auto-Detect (autoinstall) Install Mode Overridden: False My20 Protection Enabled: Auto-Detect DESTINATION DETAILS Mode: Drive Model: PNY USB 3.2.1 FD USB Device Size: 28.8GB FileSystem: exFAT Partition Type: MBR AUTOINSTALL.LST ; CyanLabs Syn3Updater 2.13.0.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA [SYNCGen3.0_ALL_PRODUCT] Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ Options = AutoInstall FILES (4) PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB) 5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB) 4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB) NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB) LOG [12/7/2024 3:03:13 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps [12/7/2024 3:03:13 PM] Install Mode: Auto-Detect (autoinstall) Forced: False [12/7/2024 3:03:13 PM] MY20 Protection: Auto-Detect [12/7/2024 3:03:13 PM] Formatting USB drive [12/7/2024 3:03:13 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive [12/7/2024 3:03:20 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ [12/7/2024 3:03:20 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) [12/7/2024 3:03:20 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/7/2024 3:03:21 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) [12/7/2024 3:03:21 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/7/2024 3:03:23 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) [12/7/2024 3:03:23 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ [12/7/2024 3:03:25 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) [12/7/2024 3:03:25 PM] Preparing USB drive [12/7/2024 3:03:25 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ [12/7/2024 3:03:25 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ [12/7/2024 3:03:25 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ [12/7/2024 3:03:25 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ [12/7/2024 3:03:25 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/7/2024 3:03:25 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/7/2024 3:03:52 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/7/2024 3:03:53 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/7/2024 3:03:53 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/7/2024 3:03:53 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/7/2024 3:04:32 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/7/2024 3:04:34 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/7/2024 3:04:34 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ [12/7/2024 3:04:34 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ [12/7/2024 3:05:35 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ [12/7/2024 3:05:38 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ [12/7/2024 3:05:38 PM] Generating Autoinstall.lst [12/7/2024 3:05:38 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! ``` ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [8 December 2024 12:37 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/2 "2024-12-08T12:37:07Z")
> [@APIM Sync Settings Not Saving, VER\_ERR08 Errors, Cannot Perform Master Reset or Upgrades/Updates (Solved)](https://community.cyanlabs.net/t/apim-sync-settings-not-saving-ver-err08-errors-cannot-perform-master-reset-or-upgrades-updates-solved/8858): > > APIM Sync Settings Not Saving, VER\_ERR08 Errors, Cannot Perform Master Reset or Upgrades/Updates. General If you are experiencing APIM Sync settings that are not saving, cannot perform a Master Reset or upgrades/updates or downgrades, and/or you have received a VER\_ERR08 error during an update, you may have an issue where the temporary storage is full. In the case of the VER\_ERR08 error, the full error message is: VER\_ERR08 – Error is VER\_SETTING\_VER\_INFO\_ERROR. This error may be generated by a … ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 15:01 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/3 "2024-12-08T15:01:28Z")
Thank you for the response so i have read those threads and have checked the storage and it was clear 25g total 4g free i ran the rw cleaner just to be safe i dont have any problems performing a master reset when go to install the new 3.4 ot just hangs on installimg software and never installs it. Do i need to use the downgrade usb to first then try installing it or do a reformat like in the other article mentioned ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [8 December 2024 15:09 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/4 "2024-12-08T15:09:59Z")
Ok, then create, run and share the interrogator log output to see what it looks like. Redact the VIN from the file’s name and content if you care about that. Oh, nevermind… I’ve just realized you are trying to autoinstall, which may be an issue with only 4gb free… Are you able to reformat the unit?. ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 15:47 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/5 "2024-12-08T15:47:21Z")
[Sync\_WV4L019J\_1FAHP2KT6GG125612.xml](https://community.cyanlabs.net/uploads/short-url/f5zx6YIfKcXduX16jhNuj6WzB2T.xml) (10.9 KB) Here is the log i was going to ask how to reformat it as the updater auto selected auto install I re downloaded to the usb and this time it said downgrade thx again for the help ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 15:50 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/6 "2024-12-08T15:50:44Z")
this is what i got when I reformatted the usb [log-2024-12-07-21-29-26.txt](https://community.cyanlabs.net/uploads/short-url/s3Ak9zDunHWD0wEUZv5Na3TcNDr.txt) (11.2 KB) ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [8 December 2024 16:08 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/7 "2024-12-08T16:08:03Z")
Thanks, I will review it once I’m home in some hours… ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 16:14 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/8 "2024-12-08T16:14:39Z")
OK thank you will run the rw cleaner once more so it’s prepared for any installs later. ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [8 December 2024 16:59 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/9 "2024-12-08T16:59:02Z")
Oh, but that’s not an interrogator log, but a log for an USB creation… About the log you provided, it looks fine… If you are sure your unit is not MY20, you can use it… ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 17:11 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/10 "2024-12-08T17:11:11Z")
I sent a interrogator log in my previous reply the car is a 2016 and came with sync 3.0 that I updated to 3.4 so I don’t think its 20 plus [synclog.xml](https://community.cyanlabs.net/uploads/short-url/dBLmPTXBe3wN3449a9oyU7c0rHX.xml) (10.8 KB) interrogator log i tried using the usb i made previously and it still got stuck saying software updating and nothing happened ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 19:11 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/11 "2024-12-08T19:11:58Z")
I was able to jailbreak it with fmods and ran their cleaner I’m going to attempt to update now. ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [8 December 2024 20:05 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/12 "2024-12-08T20:05:40Z")
Apologies, since you are “spamming” the thread with multiple consecutive messages, I got confused with the notifications over emails and I missed the actual log. Interestingly, the APIM is not presenting itself… the model is unknown… if you upgraded from 3.0, then we are sure you can reformat it again. Now, you should not need to JB the unit for upgrading it, so a good thing to change is the USB you are using. We had some reports that can indicate PNY is not a good brand to use (but others had no issues). Also, the RWDATA partition is good, so no need for the rwdata cleaner. And 4GB should be fine for downgrading. Did you have any luck with the JB process? ---
**Author:** ![Drippy234](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/d/5e9695/32.png) [@Drippy234](https://community.cyanlabs.net/u/Drippy234)\ **Post date:** [8 December 2024 21:02 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/13 "2024-12-08T21:02:13Z")
I finally JB and used their cleaner afterwards the downgrade and update happened without a hitch thank you from the help ---
**Author:** ![system](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://community.cyanlabs.net/u/system)\ **Post date:** [10 December 2024 21:03 UTC](https://community.cyanlabs.net/t/2016-ford-taurus-updating-to-latest-3-4-but-stuck-on-software-updating/16084/14 "2024-12-10T21:03:05Z")
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