2018 F-150 Rear Camera Quality Bad After 3.4 Update

I was on Sync 3.0.19205 and upgraded to Sync 3.4. The install went smoothly but after playing around I noticed that the rear camera quality was terribly. It’s not just the image it’s the parking lines as well. Everything is more pixelated and contrast was increased. The camera looked very good before. Is there any way to remedy this? I researched this update pretty well before proceeding and it seemed pretty trouble free. Would really like to have my camera back to the good quality.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version:

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

Version: 3.0.19205
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: SanDisk Cruzer Dial USB Device
Size: 14.6GB
FileSystem: exFAT
Partition Type: GPT


; CyanLabs Syn3Updater Stable - reformat  Mode - Sync 3.4.22251 NA

Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CAE_1644006917000.TAR.GZ (1GB)
4U5T-14G422-CCK_1644009966000.TAR.GZ (536.9MB)
4U5T-14G422-CBK_1644010207000.TAR.GZ (774.8MB)
4U5T-14G422-CAK_1644007869000.TAR.GZ (1.3GB)
4U5T-14G421-CHE_1644007810000.TAR.GZ (997.4MB)
4U5T-14G421-CGE_1644007746000.TAR.GZ (1.1GB)
4U5T-14G421-CJE_1644007404000.TAR.GZ (668.1MB)
4U5T-14G421-CFE_1644007219000.TAR.GZ (1.1GB)
4U5T-14G421-CEE_1644007167000.TAR.GZ (1.1GB)
4U5T-14G421-CDE_1644007104000.TAR.GZ (1.3GB)
4U5T-14G421-CCE_1644007033000.TAR.GZ (1.1GB)
4U5T-14G421-CBE_1644006981000.TAR.GZ (1.1GB)
4U5T-14G424-CE_1644243346000.TAR.GZ (1.6KB)

[2/8/2023 11:15:14 AM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 2.21 (2021) - NA 
[2/8/2023 11:15:14 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[2/8/2023 11:15:14 AM] MY20 Protection: Auto-Detect 
[2/8/2023 11:15:14 AM] Formatting USB drive
[2/8/2023 11:15:14 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/8/2023 11:15:22 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:15:22 AM] Downloading: 1u5t-14g386-cb.tar.gz
[2/8/2023 11:15:24 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:15:24 AM] Downloaded: 1u5t-14g386-cb.tar.gz
[2/8/2023 11:15:24 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:15:24 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/8/2023 11:15:56 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:15:57 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:15:57 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:15:57 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/8/2023 11:16:29 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:16:30 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:16:30 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:16:30 AM] Downloading: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/8/2023 11:17:14 AM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:17:16 AM] Downloaded: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:17:16 AM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:17:16 AM] Downloading: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/8/2023 11:18:17 AM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:18:19 AM] Downloaded: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:18:19 AM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:18:19 AM] Downloading: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/8/2023 11:18:46 AM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:18:47 AM] Downloaded: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:18:47 AM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:18:47 AM] Downloading: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/8/2023 11:19:27 AM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:19:29 AM] Downloaded: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:19:29 AM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:19:29 AM] Downloading: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/8/2023 11:20:28 AM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:20:31 AM] Downloaded: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:20:31 AM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:20:31 AM] Downloading: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/8/2023 11:21:29 AM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:21:31 AM] Downloaded: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:21:31 AM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 11:21:31 AM] Downloading: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/8/2023 11:22:40 AM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 11:22:43 AM] Downloaded: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 11:22:43 AM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 11:22:43 AM] Downloading: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/8/2023 11:23:16 AM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 11:23:17 AM] Downloaded: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 11:23:17 AM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 11:23:17 AM] Downloading: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/8/2023 11:24:16 AM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 11:24:19 AM] Downloaded: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 11:24:19 AM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 11:24:19 AM] Downloading: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/8/2023 11:25:16 AM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 11:25:18 AM] Downloaded: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 11:25:18 AM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 11:25:18 AM] Downloading: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/8/2023 11:26:25 AM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 11:26:28 AM] Downloaded: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 11:26:28 AM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 11:26:28 AM] Downloading: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/8/2023 11:27:18 AM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 11:27:21 AM] Downloaded: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 11:27:21 AM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 11:27:21 AM] Downloading: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/8/2023 11:28:19 AM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 11:28:21 AM] Downloaded: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 11:28:21 AM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 11:28:21 AM] Downloading: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/8/2023 11:28:21 AM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 11:28:21 AM] Downloaded: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 11:28:21 AM] Preparing USB drive
[2/8/2023 11:28:22 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:28:22 AM] Copying: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:28:23 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:28:23 AM] Copied: 1u5t-14g386-cb.tar.gz 
[2/8/2023 11:28:23 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:28:23 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:29:51 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:30:02 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/8/2023 11:30:02 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:30:02 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:32:08 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:32:24 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/8/2023 11:32:24 AM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:32:24 AM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:35:42 AM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:36:07 AM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/8/2023 11:36:07 AM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:36:07 AM] Copying: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:40:00 AM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:40:21 AM] Copied: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/8/2023 11:40:21 AM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:40:21 AM] Copying: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:42:21 AM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:42:35 AM] Copied: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/8/2023 11:42:35 AM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:42:35 AM] Copying: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:45:28 AM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:45:50 AM] Copied: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/8/2023 11:45:50 AM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:45:50 AM] Copying: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:50:37 AM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:51:14 AM] Copied: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/8/2023 11:51:14 AM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:51:14 AM] Copying: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:54:55 AM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:55:22 AM] Copied: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/8/2023 11:55:22 AM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 11:55:22 AM] Copying: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 11:59:32 AM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 12:00:05 PM] Copied: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/8/2023 12:00:05 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 12:00:05 PM] Copying: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 12:02:33 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 12:02:52 PM] Copied: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/8/2023 12:02:52 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 12:02:52 PM] Copying: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 12:06:38 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 12:07:07 PM] Copied: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/8/2023 12:07:07 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 12:07:07 PM] Copying: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 12:11:16 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 12:11:46 PM] Copied: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/8/2023 12:11:46 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 12:11:46 PM] Copying: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 12:16:40 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 12:17:15 PM] Copied: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/8/2023 12:17:15 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 12:17:15 PM] Copying: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 12:21:20 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 12:21:49 PM] Copied: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/8/2023 12:21:49 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 12:21:49 PM] Copying: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 12:26:03 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 12:26:33 PM] Copied: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/8/2023 12:26:33 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 12:26:33 PM] Copying: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 12:26:33 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 12:26:33 PM] Copied: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/8/2023 12:26:34 PM] Generating reformat.lst
[2/8/2023 12:26:34 PM] Generating autoinstall.lst

Is the camera stock or was a retrofit?.

It was the stock camera.

Assuming you already tried a master reset, try reverting to 3.4.19101 to see if that changes anything.
If that does not help, revert to 3.3.19052.

Yes I did indeed do a master reset, I will try reverting. I tried going to 3.3.19052 by doing the same thing I did to upgrade and entered my current version on the software and chose 3.3.19052 under new version and keep existing maps. But when plugging in the USB to the truck it says updating system software but doesn’t go into the boot loader. Do I need to take it off “autoinstall”?

Do you have the log for the USB you used for that?.
Because if you set your current version to 3.4 and the desired one 3.3 with currents maps, install should start.

Just keep in mind that without modifying maps, the installation will be an autoinstall, so it will be like any other update Ford had pushed your way in the past.

This means, it won’t go into any bootloader.

Oh so I should have just left the usb drive in there for a while, after about 5 mins of it not loading anything I removed it.

Yep, keep it connected. It should keep blinking and eventually the unit will say installation was successful. I believe that should not take over 15 minutes.

You can always re do everything with a reformat, which is basically the same that you did before.
But since you have NAV, the reformat should take about 30 minutes or so.

Okay thank you, I will leave it connected until it says complete, and I assume if that fixes the camera issue I should turn off auto updates, and will a master reset also be needed once downgraded?

I’m not sure if that will fix it, but if there’s anything to try, is reverting to older builds.
There was a build that introduced some issues with cameras, but not stock ones as far as I remember (hence the original question).

About a master reset, it’s not strictly necessary when performing these tasks (autoinstall of sync3), but it’s recommended nonetheless.

Okay well I downgraded from 3.4.22251 to 3.0.19205 and the camera looks exactly the same. Perhaps it is due to the software not being in Fords range of supported versions for that model. Maybe they changed something with the hardware on the camera after 2018 and it just doesn’t work like it did with Sync 3.0, but I guess there is no way to revert back to the original version.

Actually, you are using Ford’s packages. But if you are using the tool, it’s because Ford didn’t release other versions to your particular vehicle. But let me tell you this is not common on stock hardware, but there’s always a first.

But lets see if anyone else can jump in, maybe there’s an asbuilt setting that could be changed to compensate that. It’s not documented in the FAQ though → SYNC 3 FAQ's And Common Issues - CyanLabs

Okay, thanks for all your help!

This is a widely reported issue with Sync 3.2+ upgrade about camera quality. I do not know of any fix for this. Others have reported that replacing the camera with the newer versions can fix the issue, but I think that has mixed results from what I have read.

There are some mentions of this issue at F150Forum.

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