2018 F150

gsfng22 · 1 February 2023 22:09

I went to update my Sync3 to Sync3.4. I got an error message - ERROR in 4U5T-14G421-CFE_1644007219000.TAR.GZ : PKG_ERRO3.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?
ERROR in 4U5T-14G421-CFE_1644007219000.TAR.GZ : PKG_ERRO3.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.8.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Lexar USB Flash Drive USB Device
Size: 14.9GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
MAP=4U5T-14G421-CAE_1644006917000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCK_1644009966000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBK_1644010207000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAK_1644007869000.TAR.GZ
MAP=4U5T-14G421-CHE_1644007810000.TAR.GZ
MAP=4U5T-14G421-CGE_1644007746000.TAR.GZ
MAP=4U5T-14G421-CJE_1644007404000.TAR.GZ
MAP=4U5T-14G421-CFE_1644007219000.TAR.GZ
MAP=4U5T-14G421-CEE_1644007167000.TAR.GZ
MAP=4U5T-14G421-CDE_1644007104000.TAR.GZ
MAP=4U5T-14G421-CCE_1644007033000.TAR.GZ
MAP=4U5T-14G421-CBE_1644006981000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CE_1644243346000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - reformat  Mode - Sync 3.4.22251 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CAE_1644006917000.TAR.GZ (1GB)
4U5T-14G422-CCK_1644009966000.TAR.GZ (536.9MB)
4U5T-14G422-CBK_1644010207000.TAR.GZ (774.8MB)
4U5T-14G422-CAK_1644007869000.TAR.GZ (1.3GB)
4U5T-14G421-CHE_1644007810000.TAR.GZ (997.4MB)
4U5T-14G421-CGE_1644007746000.TAR.GZ (1.1GB)
4U5T-14G421-CJE_1644007404000.TAR.GZ (668.1MB)
4U5T-14G421-CFE_1644007219000.TAR.GZ (1.1GB)
4U5T-14G421-CEE_1644007167000.TAR.GZ (1.1GB)
4U5T-14G421-CDE_1644007104000.TAR.GZ (1.3GB)
4U5T-14G421-CCE_1644007033000.TAR.GZ (1.1GB)
4U5T-14G421-CBE_1644006981000.TAR.GZ (1.1GB)
4U5T-14G424-CE_1644243346000.TAR.GZ (1.6KB)

LOG
[2/1/2023 3:07:41 PM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 2.21 (2021) - NA 
[2/1/2023 3:07:41 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[2/1/2023 3:07:41 PM] MY20 Protection: Auto-Detect 
[2/1/2023 3:07:41 PM] Formatting USB drive
[2/1/2023 3:07:41 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/1/2023 3:07:51 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:07:51 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2/1/2023 3:07:56 PM] Validating: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:07:56 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:07:56 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:07:56 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/1/2023 3:08:31 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:08:34 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:08:34 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:08:34 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/1/2023 3:09:39 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:09:42 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:09:42 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:09:42 PM] Downloading: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/1/2023 3:11:08 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:11:12 PM] Downloaded: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:11:12 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:11:12 PM] Downloading: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/1/2023 3:12:53 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:12:57 PM] Downloaded: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:12:57 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:12:57 PM] Downloading: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/1/2023 3:13:42 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:13:45 PM] Downloaded: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:13:45 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:13:45 PM] Downloading: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/1/2023 3:15:00 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:15:03 PM] Downloaded: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:15:03 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:15:03 PM] Downloading: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/1/2023 3:16:53 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:16:59 PM] Downloaded: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:16:59 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:16:59 PM] Downloading: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/1/2023 3:18:28 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:18:32 PM] Downloaded: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:18:32 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:18:32 PM] Downloading: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/1/2023 3:20:06 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:20:11 PM] Downloaded: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:20:11 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:20:11 PM] Downloading: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/1/2023 3:21:20 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:21:23 PM] Downloaded: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:21:23 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:21:23 PM] Downloading: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/1/2023 3:22:57 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:23:02 PM] Downloaded: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:23:02 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 3:23:02 PM] Downloading: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/1/2023 3:24:33 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 3:24:38 PM] Downloaded: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 3:24:38 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 3:24:38 PM] Downloading: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/1/2023 3:26:30 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 3:26:35 PM] Downloaded: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 3:26:35 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 3:26:35 PM] Downloading: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/1/2023 3:28:10 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 3:28:15 PM] Downloaded: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 3:28:15 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 3:28:15 PM] Downloading: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/1/2023 3:29:50 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 3:29:54 PM] Downloaded: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 3:29:54 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 3:29:54 PM] Downloading: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/1/2023 3:29:54 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 3:29:54 PM] Downloaded: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 3:29:54 PM] Preparing USB drive
[2/1/2023 3:29:54 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:29:54 PM] Copying: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:29:55 PM] Validating: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:29:55 PM] Copied: 1u5t-14g386-cb.tar.gz 
[2/1/2023 3:29:55 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:29:55 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:30:41 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:30:42 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/1/2023 3:30:42 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:30:42 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:32:00 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:32:03 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/1/2023 3:32:03 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:32:03 PM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:33:57 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:34:30 PM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ 
[2/1/2023 3:34:30 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:34:30 PM] Copying: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:36:46 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:37:26 PM] Copied: 4U5T-14G421-CAE_1644006917000.TAR.GZ 
[2/1/2023 3:37:26 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:37:26 PM] Copying: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:38:34 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:38:55 PM] Copied: 4U5T-14G422-CCK_1644009966000.TAR.GZ 
[2/1/2023 3:38:55 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:38:55 PM] Copying: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:40:33 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:41:02 PM] Copied: 4U5T-14G422-CBK_1644010207000.TAR.GZ 
[2/1/2023 3:41:02 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:41:02 PM] Copying: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:43:37 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:44:30 PM] Copied: 4U5T-14G422-CAK_1644007869000.TAR.GZ 
[2/1/2023 3:44:30 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:44:30 PM] Copying: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:46:38 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:47:15 PM] Copied: 4U5T-14G421-CHE_1644007810000.TAR.GZ 
[2/1/2023 3:47:15 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:47:15 PM] Copying: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:49:34 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:50:16 PM] Copied: 4U5T-14G421-CGE_1644007746000.TAR.GZ 
[2/1/2023 3:50:16 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:50:16 PM] Copying: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:51:37 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:52:02 PM] Copied: 4U5T-14G421-CJE_1644007404000.TAR.GZ 
[2/1/2023 3:52:02 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:52:02 PM] Copying: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:54:13 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:55:08 PM] Validate: 4U5T-14G421-CFE_1644007219000.TAR.GZ (Failed!, Downloading)
[2/1/2023 3:55:08 PM] Copying (Attempt #2): 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:57:08 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:57:12 PM] Copied: 4U5T-14G421-CFE_1644007219000.TAR.GZ 
[2/1/2023 3:57:12 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 3:57:12 PM] Copying: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 3:59:25 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 4:00:47 PM] Validate: 4U5T-14G421-CEE_1644007167000.TAR.GZ (Failed!, Downloading)
[2/1/2023 4:00:47 PM] Copying (Attempt #2): 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 4:02:47 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 4:02:52 PM] Copied: 4U5T-14G421-CEE_1644007167000.TAR.GZ 
[2/1/2023 4:02:52 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:02:52 PM] Copying: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:05:31 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:06:42 PM] Validate: 4U5T-14G421-CDE_1644007104000.TAR.GZ (Failed!, Downloading)
[2/1/2023 4:06:42 PM] Copying (Attempt #2): 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:09:03 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:09:08 PM] Copied: 4U5T-14G421-CDE_1644007104000.TAR.GZ 
[2/1/2023 4:09:08 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:09:08 PM] Copying: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:11:26 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:12:43 PM] Validate: 4U5T-14G421-CCE_1644007033000.TAR.GZ (Failed!, Downloading)
[2/1/2023 4:12:43 PM] Copying (Attempt #2): 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:14:44 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:14:48 PM] Copied: 4U5T-14G421-CCE_1644007033000.TAR.GZ 
[2/1/2023 4:14:48 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:14:48 PM] Copying: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:17:05 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:18:11 PM] Validate: 4U5T-14G421-CBE_1644006981000.TAR.GZ (Failed!, Downloading)
[2/1/2023 4:18:11 PM] Copying (Attempt #2): 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:20:13 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:20:18 PM] Copied: 4U5T-14G421-CBE_1644006981000.TAR.GZ 
[2/1/2023 4:20:18 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 4:20:18 PM] Copying: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 4:20:18 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 4:20:18 PM] Copied: 4U5T-14G424-CE_1644243346000.TAR.GZ 
[2/1/2023 4:20:18 PM] Generating reformat.lst
[2/1/2023 4:20:18 PM] Generating autoinstall.lst
[2/1/2023 4:20:18 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 1 February 2023 22:12

Are you sure the unit has navigation ?
At which time does the error appear?, do you have a picture of the red screen?.

gsfng22 · 1 February 2023 22:15

It absolutely has navigation. It popped up around the 11 min 30 sec mark.

SaNdMaN · 1 February 2023 22:17

Okey, if that unit had nav, next thing to try is a different USB pendrive (not a disk, not an sd card).
Try using a quality branded one, recreate it and try again.

gsfng22 · 1 February 2023 22:19

Ok. I will get one in the morning and retry the update.

SaNdMaN · 1 February 2023 22:22

If you have another drive (even though not quality branded) you can try it, maybe it works.
But basically that error you are getting is referenced to issues with uncompressing the file.
That can be based on storage shortage on the unit (hence my question about having native NAV or not) or a bad USB which may overheat and produce errors while copying the files.
If you have multiple USB ports in the truck you can try the other one as well (to discard a faulty USB port, but usually that’s not the case to be honest).

gsfng22 · 1 February 2023 22:24

I am going to go buy a new one now. The screen on the truck just keeps showing the update screen with the timer.

SaNdMaN · 1 February 2023 22:26

Once the process fails (red screen), it won’t do anything.
The unit won’t be operative until the reformat phase is complete (green screen).

gsfng22 · 1 February 2023 22:37

What is the easiest way to download the files on the new USB drive? Close out of the installer and restart the whole process?

SaNdMaN · 1 February 2023 22:43

Yes, just keep in mind that from Syn3updater’s perspective your current Sync3 version is still 3.0.xxxxx. So make sure the settings are just like before.

Syn3updater won’t download anything (as long as you didn’t delete the files from your hard disk), it will just validate them, copy and validate them onto the USB.

gsfng22 · 1 February 2023 23:38

Got a new USB drive (Sandisk 64gb). I just got a new error.

bill32399 · 1 February 2023 23:52

Do you know the model number for the APIM? Was it ever replaced? This seems like you’re running out of space for the maps which is usually a sign it is not a NAV APIM. We can verify this with your VIN by checking the AB settings.

SaNdMaN · 1 February 2023 23:53

Please post the log for the USB you just created (the sandisk one).
Also, make sure no other device is connected to the truck.

gsfng22 · 1 February 2023 23:57

I plugged it into the bottom USB. I am 17 minutes in with no error codes. It is now extracting voice nav package. Is this promising??

SaNdMaN · 1 February 2023 23:58

No error is always promising.
Process should take 20-30 minutes.

gsfng22 · 1 February 2023 23:58

I am driving around while it updates. I will let you know how it goes shortly.

gsfng22 · 2 February 2023 00:05

I got the green success screen. Go ahead and unplug USB?

SaNdMaN · 2 February 2023 00:09

Yep, just follow the last steps of the tutorial

gsfng22 · 2 February 2023 00:19

It worked. Thank you for coaching me through my issues! You guys are awesome!

SaNdMaN · 2 February 2023 00:22

You are welcome, enjoy it.

But I’m curious: what changed?.
I mean, did you try both USB ports with your original USB?.

After you got the new one, did you also change USB ports?.