I followed the instructions and did the auto detect. loaded it onto memory stick and went to try it. Ive done this before with my navigator and it worked great. I recently got a mkt. I went to plug it in and started the vehicle and now i have black screen. Did i just brick my radio or is something i can do? I have no idea what I did wrong
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.20204
New SYNC Version: 3.4.26057
Do you have a error message, if so what is it?
I followed the instructions and did the auto detect. loaded it onto memory stick and went to try it. Ive done this before with my navigator and it worked great. I recently got a mkt. I went to plug it in and started the vehicle and now i have black screen. Did i just brick my radio or is something i can do?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.14.2.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Memorex USB Flash Drive USB Device
Size: 57.8GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat Mode - Sync 3.4.26057 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (18)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)
LOG
[5/30/2026 5:13:53 PM] Selected Region: NA - Release: Sync 3.4.26057 - Map Version: 2.20 (2020) - NA
[5/30/2026 5:13:53 PM] Install Mode: Auto-Detect (reformat) Forced: False
[5/30/2026 5:13:53 PM] MY20 Protection: Auto-Detect
[5/30/2026 5:13:53 PM] Formatting USB drive
[5/30/2026 5:13:53 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[5/30/2026 5:14:00 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:14:00 PM] Downloading: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:14:02 PM] Validating: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:14:02 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:14:02 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:14:02 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:14:03 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:14:03 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:14:03 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:14:03 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:14:08 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:14:09 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:14:09 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:14:09 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:14:14 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:14:16 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:14:16 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:14:16 PM] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:14:24 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:14:26 PM] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:14:26 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:14:26 PM] Downloading: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:14:33 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:14:35 PM] Downloaded: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:14:35 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:14:35 PM] Downloading: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:14:46 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:14:48 PM] Downloaded: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:14:48 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:14:48 PM] Downloading: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:15:01 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:15:03 PM] Downloaded: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:15:03 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:15:03 PM] Downloading: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:15:16 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:15:18 PM] Downloaded: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:15:18 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:15:18 PM] Downloading: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:15:32 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:15:34 PM] Downloaded: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:15:34 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:15:34 PM] Downloading: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:15:48 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:15:51 PM] Downloaded: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:15:51 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:15:51 PM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:16:04 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:16:06 PM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:16:06 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:16:06 PM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:16:20 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:16:23 PM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:16:23 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:16:23 PM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:16:36 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:16:38 PM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:16:38 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:16:38 PM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:16:38 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:16:38 PM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:16:38 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:16:38 PM] Downloading: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:16:54 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:16:57 PM] Downloaded: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:16:57 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:16:57 PM] Downloading: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:17:07 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:17:08 PM] Downloaded: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:17:08 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:17:08 PM] Downloading: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:17:15 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:17:16 PM] Downloaded: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:17:16 PM] Preparing USB drive
[5/30/2026 5:17:16 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:17:16 PM] Copying: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:17:16 PM] Validating: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:17:17 PM] Copied: 1u5t-14g386-cb.tar.gz
[5/30/2026 5:17:17 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:17:17 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:17:17 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:17:17 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[5/30/2026 5:17:17 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:17:17 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:17:33 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:17:36 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[5/30/2026 5:17:36 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:17:36 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:18:28 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:18:32 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/30/2026 5:18:32 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:18:32 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:19:51 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:19:59 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ
[5/30/2026 5:19:59 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:19:59 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:20:59 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:21:05 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/30/2026 5:21:05 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:21:05 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:22:36 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:22:44 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/30/2026 5:22:44 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:22:44 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:24:24 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:24:33 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/30/2026 5:24:33 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:24:33 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:26:09 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:26:18 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/30/2026 5:26:18 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:26:18 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:27:54 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:28:03 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/30/2026 5:28:03 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:28:03 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:29:59 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:30:10 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/30/2026 5:30:10 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:30:10 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:31:46 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:31:55 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/30/2026 5:31:55 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:31:55 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:33:38 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:33:48 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/30/2026 5:33:48 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:33:48 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:35:27 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:35:36 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/30/2026 5:35:36 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:35:36 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:35:37 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:35:37 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/30/2026 5:35:37 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:35:37 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:37:35 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:37:46 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[5/30/2026 5:37:46 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:37:46 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:38:57 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:39:03 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[5/30/2026 5:39:03 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:39:03 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:39:52 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:39:57 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[5/30/2026 5:39:57 PM] Generating reformat.lst
[5/30/2026 5:39:58 PM] Generating autoinstall.lst
[5/30/2026 5:39:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!