2020 Escape Sync 3 won't update

CYANLABS - SYN3 UPDATER - V2.11.4.0
Branch: Beta
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Enabled

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler G2 USB Device
Size: 29.8GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.4.0 Beta - Autoinstall Mode - Sync 3.4.22110 NA

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = MAP_LICENSE - 4U5T-14G424-CD_1616778089000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G424-CD_1616778089000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-CAJ_1626961442000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CAJ_1626961442000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CBD_1615428261000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CBD_1615428261000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CGD_1615428721000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CGD_1615428721000.TAR.GZ
Item5 = MAP - 4U5T-14G421-CAD_1615428059000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G421-CAD_1615428059000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 4U5T-14G421-CDD_1615428467000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CDD_1615428467000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CHD_1615428793000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CHD_1615428793000.TAR.GZ
Item3 = VOICE_NAV - 4U5T-14G422-CBJ_1626962550000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G422-CBJ_1626962550000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CJD_1615428865000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CJD_1615428865000.TAR.GZ
Item5 = VOICE_NAV - 4U5T-14G422-CCJ_1626963400000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G422-CCJ_1626963400000.TAR.GZ
Item6 = VOICE - 5U5T-14G391-CR_1644007976000.TAR.GZ
Open6 = SyncMyRide\5U5T-14G391-CR_1644007976000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 4U5T-14G421-CED_1615428554000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CED_1615428554000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CCD_1615428361000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CCD_1615428361000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CFD_1615428639000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CFD_1615428639000.TAR.GZ
Item4 = APPS - 5U5T-14G381-EZ_1652218180000.TAR.GZ
Open4 = SyncMyRide\5U5T-14G381-EZ_1652218180000.TAR.GZ
Item5 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Options = Delay, Include, Transaction

FILES (16)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G381-EZ_1652218180000.TAR.GZ (869.8MB)
5U5T-14G391-CR_1644007976000.TAR.GZ (385.5MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)

LOG
[8/5/2022 9:12:42 PM] Selected Region: NA - Release: Sync 3.4.22110 - Map Version: 2.20 (2020) - NA
[8/5/2022 9:12:42 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[8/5/2022 9:12:42 PM] MY20 Protection: Enabled
[8/5/2022 9:12:42 PM] Formatting USB drive
[8/5/2022 9:12:42 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[8/5/2022 9:12:52 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/5/2022 9:12:54 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[8/5/2022 9:12:54 PM] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[8/5/2022 9:12:57 PM] Validated: 5U5T-14G381-EZ_1652218180000.TAR.GZ (Skipping Download)
[8/5/2022 9:12:57 PM] Checking Existing File: 5U5T-14G391-CR_1644007976000.TAR.GZ
[8/5/2022 9:12:59 PM] Validated: 5U5T-14G391-CR_1644007976000.TAR.GZ (Skipping Download)
[8/5/2022 9:12:59 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[8/5/2022 9:13:02 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:02 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[8/5/2022 9:13:06 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:06 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[8/5/2022 9:13:10 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:10 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[8/5/2022 9:13:15 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:15 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[8/5/2022 9:13:19 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:19 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[8/5/2022 9:13:25 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:25 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/5/2022 9:13:30 PM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:30 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/5/2022 9:13:34 PM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:34 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/5/2022 9:13:39 PM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:39 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/5/2022 9:13:39 PM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:39 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/5/2022 9:13:44 PM] Validated: 4U5T-14G422-CAJ_1626961442000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:44 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/5/2022 9:13:47 PM] Validated: 4U5T-14G422-CBJ_1626962550000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:47 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/5/2022 9:13:49 PM] Validated: 4U5T-14G422-CCJ_1626963400000.TAR.GZ (Skipping Download)
[8/5/2022 9:13:49 PM] Preparing USB drive
[8/5/2022 9:13:50 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/5/2022 9:13:50 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/5/2022 9:14:38 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/5/2022 9:15:06 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/5/2022 9:15:06 PM] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[8/5/2022 9:15:06 PM] Copying: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[8/5/2022 9:16:22 PM] Validating: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[8/5/2022 9:17:05 PM] Copied: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[8/5/2022 9:17:05 PM] Checking Existing File: 5U5T-14G391-CR_1644007976000.TAR.GZ
[8/5/2022 9:17:05 PM] Copying: 5U5T-14G391-CR_1644007976000.TAR.GZ
[8/5/2022 9:17:42 PM] Validating: 5U5T-14G391-CR_1644007976000.TAR.GZ
[8/5/2022 9:18:01 PM] Copied: 5U5T-14G391-CR_1644007976000.TAR.GZ
[8/5/2022 9:18:01 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[8/5/2022 9:18:01 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[8/5/2022 9:19:03 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[8/5/2022 9:19:22 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[8/5/2022 9:19:22 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[8/5/2022 9:19:22 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[8/5/2022 9:20:48 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[8/5/2022 9:21:37 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[8/5/2022 9:21:37 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[8/5/2022 9:21:37 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[8/5/2022 9:23:18 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[8/5/2022 9:24:13 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[8/5/2022 9:24:13 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[8/5/2022 9:24:13 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[8/5/2022 9:25:54 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[8/5/2022 9:26:46 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[8/5/2022 9:26:46 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[8/5/2022 9:26:46 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ
[8/5/2022 9:28:40 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[8/5/2022 9:29:33 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ
[8/5/2022 9:29:33 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[8/5/2022 9:29:33 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[8/5/2022 9:31:49 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[8/5/2022 9:32:52 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[8/5/2022 9:32:52 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/5/2022 9:32:52 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/5/2022 9:34:36 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/5/2022 9:35:26 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/5/2022 9:35:26 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/5/2022 9:35:26 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/5/2022 9:37:16 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/5/2022 9:38:12 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/5/2022 9:38:12 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/5/2022 9:38:12 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/5/2022 9:40:08 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/5/2022 9:41:01 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/5/2022 9:41:01 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/5/2022 9:41:01 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/5/2022 9:41:01 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/5/2022 9:41:01 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/5/2022 9:41:01 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/5/2022 9:41:01 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/5/2022 9:43:10 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/5/2022 9:44:15 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/5/2022 9:44:15 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/5/2022 9:44:15 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/5/2022 9:45:39 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/5/2022 9:46:16 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/5/2022 9:46:16 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/5/2022 9:46:16 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/5/2022 9:47:16 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/5/2022 9:47:41 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/5/2022 9:47:41 PM] Generating Autoinstall.lst
[8/5/2022 9:47:41 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
Currently trying again via wifi and Sync. HAve tried Syn3 Updater with 2 different USBs. I think the latest time I tried with USB the car powered down during the process


SYNC Region: North America & Canada

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.22110

Do you have a error message, if so what is it?
Update failed. I didn’t recall the code. Curious if it’s a MY20 issue. Other cars I’ve used Syn3 with were 2015 F150 and 2015 Mustang and they were successful . This is the first 2020 model year car I’ve worked with and I enabled 2020 protection. So i’ve tried both “scan for updates” method within the car (currently downloading again) and twice tried the Syn3 updater with no luck

Update Method: Official Ford

Syn3 Updater Version:

Syn3 Updater Documentation Read:

Syn3 Updater Log File

You are most likely running out of storage space during the installation to extract and write files to partitions. I see you are installing the Sync app, voice, and GN along with the maps. This is not recommended unless you are using the reformat tool.

You have a 2020 vehicle, do not use the reformat tool…

Separate the Sync apps and map installations into 2 separate installations using autoinstall. Install the Sync apps first, reboot and master reset, then install the maps and nav-voice files. Reboot and master reset again, and wait for the nav to completely finish loading after the last reboot.

Also, FYI, 3.4.21265 is the latest released for upgrade for OTA, so if you have automatic updates turned on and install 3.4.22110, it will automatically downgrade to 3.4.21265.

1 Like

Since we didn’t hear back from you in over 6 days, I’m closing this thread assuming no farther assistance is needed.