# 2020 Puma Radio logos

**URL:** <https://community.cyanlabs.net/t/2020-puma-radio-logos/18951>\
**Category:** Ford Update Support\
**Tags:** eu, nav, oem, SYNC3, APIM\
**Created:** [2 March 2025 13:54 UTC](https://community.cyanlabs.net/t/2020-puma-radio-logos/18951 "2025-03-02T13:54:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![FordOrionGhia](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/f/ac8455/32.png) [@FordOrionGhia](https://community.cyanlabs.net/u/FordOrionGhia)\
**Post date:** [2 March 2025 13:54 UTC](https://community.cyanlabs.net/t/2020-puma-radio-logos/18951/1 "2025-03-02T13:54:28Z")

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Hi,  
We’ve just bought a 2020 Ford Puma and the Dealer update the sync 3.4 to the latest version as it was a bit out of date. It’s now on 23188 but we have no radio logos at all, none.

The dealer couldn’t explain or fix it so I emailed Ford Uk who couldn’t suggest what the problem was so sent me a voucher to use at the dealership.

I’ve tried resetting it, checking the radio logo bit is selected to on etc…

Anyone any ideas ?

* * *

**SYNC Region:** EU

**Navigation Variant:** Nav

**Manufacturer Year:** Unknown

**Install Type:** OEM

**Old SYNC Version:** 20222

**New SYNC Version:** 23188

**Do you have a error message, if so what is it?**  
no

**Update Method:** Official Ford

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<div class="post-metadata">

**Author:** ![warlock12118](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/w/e95f7d/32.png) [@warlock12118](https://community.cyanlabs.net/u/warlock12118)\
**Post date:** [2 March 2025 18:17 UTC](https://community.cyanlabs.net/t/2020-puma-radio-logos/18951/2 "2025-03-02T18:17:31Z")

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Do a master reset of the APIM and then try setting the buttons to non-DAB stations for a few days.  
The APIM just reads what the ACM sends is and if there’s a mismatch in the info the logos don’t show.

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<div class="post-metadata">

**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\
**Post date:** [9 March 2025 18:17 UTC](https://community.cyanlabs.net/t/2020-puma-radio-logos/18951/3 "2025-03-09T18:17:34Z")

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