Accidentally installed non nav file

Ford SYNC 3 Support CyanLabs Update Support
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1

As per the topic I’ve accidentally installed a non nav file on my 2016 Lincoln mkx with nav. Is there a way to revert back to the proper file?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.22200

Do you have a error message, if so what is it?
Usb hub error and navigation fault

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.3.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

    CYANLABS - SYN3 UPDATER - V2.13.3.0

  Branch: Stable

  Operating System: Microsoft Windows 10 Home (2009)

 

  PREVIOUS CONFIGURATION

  Version: 3.4.22200

  Region: NA

  Navigation: True

  Install Mode: Auto-Detect (autoinstall)

  Install Mode Overridden: False

  My20 Protection Enabled: Auto-Detect

 

  DESTINATION DETAILS

  Mode: Drive

  Model: Kingston XS1000 SCSI Disk Device

  Size: 931.5GB

  FileSystem: exFAT

  Partition Type: MBR

 

  AUTOINSTALL.LST

  ; CyanLabs Syn3Updater 2.13.3.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

 

  [SYNCGen3.0_ALL_PRODUCT]

  Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ

  Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ

  Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ

  Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ

  Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ

  Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ

  Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ

  Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ

  Options = AutoInstall

 

 

  FILES (4)

  PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)

  5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)

  4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)

  NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

 

  LOG

  [2025-08-13 9:02:44 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps

  [2025-08-13 9:02:44 AM] Install Mode: Auto-Detect (autoinstall) Forced: False

  [2025-08-13 9:02:44 AM] MY20 Protection: Auto-Detect

  [2025-08-13 9:02:44 AM] Formatting USB drive

  [2025-08-13 9:02:44 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive

  [2025-08-13 9:02:51 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ

  [2025-08-13 9:02:51 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)

  [2025-08-13 9:02:51 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ

  [2025-08-13 9:02:52 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)

  [2025-08-13 9:02:52 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ

  [2025-08-13 9:02:54 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)

  [2025-08-13 9:02:54 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ

  [2025-08-13 9:02:57 AM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)

  [2025-08-13 9:02:57 AM] Preparing USB drive

  [2025-08-13 9:02:57 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ

  [2025-08-13 9:02:57 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ

  [2025-08-13 9:02:57 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ

  [2025-08-13 9:02:57 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ

  [2025-08-13 9:02:57 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ

  [2025-08-13 9:02:57 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ

  [2025-08-13 9:02:59 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ

  [2025-08-13 9:03:00 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ

  [2025-08-13 9:03:00 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ

  [2025-08-13 9:03:00 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ

  [2025-08-13 9:03:03 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ

  [2025-08-13 9:03:05 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ

  [2025-08-13 9:03:05 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ

  [2025-08-13 9:03:05 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ

  [2025-08-13 9:03:09 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ

  [2025-08-13 9:03:13 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ

  [2025-08-13 9:03:13 AM] Generating Autoinstall.lst

  [2025-08-13 9:03:13 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

To update this, I’ve managed to update to 3.4.23188 however, I still get the navigation and usb hub error. To clarify, on the original 3.0.23219 I was running I had none of the above errors. Any information you guys have would be greatly appreciated.

Thanks

3

Firstly you need to get the later hub which supports Apple Car Play…a search will get you purchase details.
Also you need to do a master reset if not done as this normally solves nav issues.

4

Did you install the NAV and NAV VOICE files?

5

I have installed the Nav and Nav voice files. That part appears to be working now, however, every once in a while it tells me “usb hub not supported” of which it worked fine before and still eventually finds my AAwireless and connects

6

You need to replace the hub. There is no way around this as no 2016 came with a hub that supports CP.

7

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