# Activation of FordPass Connect NA to Europe converted

**URL:** <https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646>\
**Category:** SYNC 3 Support\
**Tags:** SYNC3, APIM\
**Created:** [13 March 2022 16:29 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646 "2022-03-13T16:29:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![GKHerping](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/g/9fc348/32.png) [@GKHerping](https://community.cyanlabs.net/u/GKHerping)\
**Post date:** [13 March 2022 16:29 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646/1 "2022-03-13T16:29:54Z")

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Hello

I tried following the guide in [Activation setup](https://community.cyanlabs.net/t/ford-sync-3-4-update-ford-pass-app/4058), but without any luck. It fails activation every time, coming back to ‘Activation Pending’

The car was imported from USA to Europe and have had region changed to get navigation, following F150chief’s guide.

Any ideas on how to get the activation completed?

* * *

**SYNC Region:** Changed from North America to Europe

**Navigation Variant:** Yes

**Old SYNC Version:** 3.3.xxx

**New SYNC Version:** 3.4.21265

**Do you have a error message, if so what is it?**

**Update Method:** CyanLabs Syn3 Updater

**Syn3 Updater Version:** 2.7

**Syn3 Updater Documentation Read:** Yes

**Syn3 Updater Log File**

```plaintext

```

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**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\
**Post date:** [13 March 2022 18:32 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646/2 "2022-03-13T18:32:14Z")

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You will need to replace the TCU with an EU version. They are not the same.

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**Author:** ![GKHerping](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/g/9fc348/32.png) [@GKHerping](https://community.cyanlabs.net/u/GKHerping)\
**Post date:** [13 March 2022 18:59 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646/3 "2022-03-13T18:59:06Z")

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Thank you for the quick response

Do you have any suggestions as to where I may buy one? And the part number?

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**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\
**Post date:** [13 March 2022 21:28 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646/4 "2022-03-13T21:28:59Z")

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I am not sure of the part number for the TCU for EU, but the NA version would be:  
TCU - Telematic Control Unit Module  
Part number: K\*\*\*-14G087-\*\* or K\*\*\*-14G229-\*\*

You will need a new TCU antenna, and you will need to have a Vodaphone account (?) for the SIM service. That’s about all I know about swapping the TCU for EU. I am sure there is more info on this, and it probably can be done. I would look at the German Mustang forums, as they seem to have a good grasp on the imported Mustang mods and issues.

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**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\
**Post date:** [16 March 2022 21:29 UTC](https://community.cyanlabs.net/t/activation-of-fordpass-connect-na-to-europe-converted/4646/5 "2022-03-16T21:29:19Z")

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Closed on 16 March 2022 21:29 UTC

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