Application Crash during the DOWNLOAD

[Juan_J_Pascual_C]

during the process of of download the package it fails and crash the application with the following messages:

Unique ID: 1ec85132-482c-612a-b4a9-0242ac12000c

Error: System.ArgumentNullException

Message: Value cannot be null. Parameter name: String

Operating System: Microsoft Windows 10 Pro (2009)

Date Created: 03 February 2022 @ 17:03:00

---

SYNC Region: North America & Canada

Navigation Variant: Yes

Old SYNC Version: 3.0.20204

New SYNC Version: 3.0.20204

Do you have a error message, if so what is it?
System.ArgumentNullException
Value cannot be null.



at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt64(String value, NumberStyles options, NumberFormatInfo numfmt)
at Cyanlabs.Syn3Updater.Helper.FileHelper.d__6.MoveNext() in D:\GitHub\Syn3Updater\Syn3Updater\Helper\FileHelper.cs:line 154
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Cyanlabs.Syn3Updater.UI.Tabs.DownloadViewModel.d__67.MoveNext() in D:\GitHub\Syn3Updater\Syn3Updater\UI\Tabs\DownloadViewModel.cs:line 310
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Cyanlabs.Syn3Updater.UI.Tabs.DownloadViewModel.d__66.MoveNext() in D:\GitHub\Syn3Updater\Syn3Updater\UI\Tabs\DownloadViewModel.cs:line 184

0
8
StringToNumber
mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
System.Number
Void StringToNumber(System.String, System.Globalization.NumberStyles, NumberBuffer ByRef, System.Globalization.NumberFormatInfo, Boolean)
-2147467261
mscorlib

String

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.10.6.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

[CyanLabs (Scott)]

This is an issue with downloading the files, not something we can fix as the issue is on your network/computer side. one thing to note is to make sure the “Download Connections” is not set to a odd number as this is a known issue which will break the app.

[Juan_J_Pascual_C]

The connection is set to 2 and no network issue so far everything connects and i can download from other sites, normal, also try it on a separate computer and the same

[Juan_J_Pascual_C]

Even using a HostSpot totally different network still getting the same error, on a Windows 11 Home Edition pc, is not even registering the error on the event viewer, also disable the firewall on the computer did nothing

[CyanLabs (Scott)]

Yes I agree, the issue is actually with the way Dropbox has changed stuff, it’s crashing my app when trying to download the Reformat Tool… Stand by…

[CyanLabs (Scott)]

Issue has been fixed in v2.10.7, please restart application to get the latest update!

[Juan_J_Pascual_C]

issue FIX, thanks