Apps no longer showing

My apps such as ford-alexa, pandora, and iheartradio no longer show up at all.

I performed multiple master reset and uninstalled and reinstalled the apps.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.21194

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Don’t know

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Don't have it

Gotta ask but they are installed on your phone right? and did you plug the phone in or just via Bluetooth? And apps are turned on in SYNC right?

Yes apps are installed on the phone. I never had experience until I started using android auto for the past 8 month. The system used to work like a charm, but now nothing shows up.

You can’t have android auto and the ford sync apps it’s one or the other I’m afraid

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