After the update, I no longer have audio function available. The display says “Audio off” and cannot be activated. Is there a solution to this? A reset to factory settings did not lead to any success. Battery was also disconnected without success.
SYNC Region: Europe
Navigation Variant: Yes
Old SYNC Version: 3.2 18124
New SYNC Version: 3.4 21265
Do you have a error message, if so what is it?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.10.6.0
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.10.6.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: EU
Navigation: True
Install Mode: Automatisches Erkennen (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Automatisches Erkennen
DESTINATION DETAILS
Mode: Directory
Path: E:\\
REFORMAT.LST
ENH_DAB=1U5T-14G658-AG_1626915602000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
VOICE=5U5T-14G391-AR_1633363332000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.6.0 Stable - downgrade Mode - Sync 3.4.21265 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
1U5T-14G658-AG_1626915602000.TAR.GZ (56,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847,2MB)
5U5T-14G391-AR_1633363332000.TAR.GZ (1,5GB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473,7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23,9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2,6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2,4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1,6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1,1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1,7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2,2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1,7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1,6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2,2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2,3GB)
LOG
[16.01.2022 18:08:54] Selected Region: EU - Release: Sync 3.4.21265 - Map Version: F10 (2020) - EU (03 2021)
[16.01.2022 18:08:54] Install Mode: Automatisches Erkennen (downgrade) Forced: False
[16.01.2022 18:08:54] MY20 Protection: Automatisches Erkennen
[16.01.2022 18:08:54] Clearing Selected Folder
[16.01.2022 18:08:54] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 18:08:54] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 18:09:42] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 18:09:46] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 18:09:46] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 18:09:46] Downloading: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 18:09:46] Validating: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 18:09:46] Downloaded: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 18:09:46] Checking Existing File: 1u5t-14g386-cb.tar.gz
[16.01.2022 18:09:46] Downloading: 1u5t-14g386-cb.tar.gz
[16.01.2022 18:09:50] Validating: 1u5t-14g386-cb.tar.gz
[16.01.2022 18:09:50] Downloaded: 1u5t-14g386-cb.tar.gz
[16.01.2022 18:09:50] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 18:09:50] Downloading: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 18:09:57] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 18:09:58] Downloaded: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 18:09:58] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 18:09:58] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 18:11:17] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 18:11:24] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 18:11:24] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 18:11:24] Downloading: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 18:13:06] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 18:13:13] Downloaded: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 18:13:13] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 18:13:13] Downloading: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 18:16:18] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 18:16:30] Downloaded: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 18:16:30] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 18:16:30] Downloading: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 18:20:15] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 18:20:31] Downloaded: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 18:20:31] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 18:20:31] Downloading: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 18:21:23] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 18:21:26] Downloaded: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 18:21:26] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 18:21:26] Downloading: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 18:21:29] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 18:21:29] Downloaded: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 18:21:29] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 18:21:29] Downloading: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 18:26:30] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 18:26:51] Downloaded: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 18:26:51] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 18:26:51] Downloading: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 18:30:57] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 18:31:16] Downloaded: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 18:31:16] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 18:31:16] Downloading: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 18:34:07] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 18:34:20] Downloaded: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 18:34:20] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 18:34:20] Downloading: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 18:36:16] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 18:36:24] Downloaded: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 18:36:24] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 18:36:24] Downloading: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 18:39:39] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 18:39:52] Downloaded: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 18:39:52] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 18:39:52] Downloading: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 18:43:51] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 18:44:08] Downloaded: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 18:44:08] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 18:44:08] Downloading: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 18:44:09] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 18:44:09] Downloaded: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 18:44:09] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 18:44:09] Downloading: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 18:47:46] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 18:48:01] Downloaded: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 18:48:01] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 18:48:01] Downloading: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 18:50:57] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 18:51:10] Downloaded: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 18:51:10] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 18:51:10] Downloading: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 18:55:16] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 18:55:33] Downloaded: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 18:55:33] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 18:55:33] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 18:59:49] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 19:00:07] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 19:00:07] Preparing selected directory (No USB Drive Selected)
[16.01.2022 19:00:07] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 19:00:07] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 19:01:01] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 19:01:15] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[16.01.2022 19:01:15] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 19:01:15] Copying: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 19:01:15] Validating: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 19:01:15] Copied: GB5T-14G386-SC_85041.tar.gz
[16.01.2022 19:01:15] Checking Existing File: 1u5t-14g386-cb.tar.gz
[16.01.2022 19:01:15] Copying: 1u5t-14g386-cb.tar.gz
[16.01.2022 19:01:16] Validating: 1u5t-14g386-cb.tar.gz
[16.01.2022 19:01:16] Copied: 1u5t-14g386-cb.tar.gz
[16.01.2022 19:01:16] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 19:01:16] Copying: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 19:01:18] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 19:01:20] Copied: 1U5T-14G658-AG_1626915602000.TAR.GZ
[16.01.2022 19:01:20] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 19:01:20] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 19:02:48] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 19:03:09] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[16.01.2022 19:03:09] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 19:03:09] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 19:05:06] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 19:05:32] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ
[16.01.2022 19:05:32] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 19:05:32] Copying: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 19:09:09] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 19:09:56] Copied: 5U5T-14G391-AR_1633363332000.TAR.GZ
[16.01.2022 19:09:56] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 19:09:56] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 19:13:39] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 19:14:35] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[16.01.2022 19:14:35] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 19:14:35] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 19:15:56] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 19:16:09] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[16.01.2022 19:16:09] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 19:16:09] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 19:16:10] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 19:16:11] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[16.01.2022 19:16:11] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 19:16:11] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 19:21:38] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 19:22:51] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[16.01.2022 19:22:51] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 19:22:51] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 19:29:19] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 19:30:34] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[16.01.2022 19:30:34] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 19:30:34] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 19:35:26] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 19:36:11] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[16.01.2022 19:36:11] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 19:36:11] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 19:37:22] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 19:37:55] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[16.01.2022 19:37:55] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 19:37:55] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 19:40:31] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 19:41:17] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[16.01.2022 19:41:17] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 19:41:17] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 19:45:33] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 19:46:35] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[16.01.2022 19:46:35] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 19:46:35] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 19:46:35] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 19:46:35] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[16.01.2022 19:46:35] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 19:46:35] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 19:50:59] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 19:52:01] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[16.01.2022 19:52:01] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 19:52:01] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 19:54:45] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 19:55:31] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[16.01.2022 19:55:31] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 19:55:31] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 20:00:31] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 20:01:31] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[16.01.2022 20:01:31] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 20:01:31] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 20:05:40] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 20:06:52] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[16.01.2022 20:06:52] Generating reformat.lst
[16.01.2022 20:06:53] Generating autoinstall.lst
[16.01.2022 20:06:53] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!