# Black Screen after update

**URL:** <https://community.cyanlabs.net/t/black-screen-after-update/12524>\
**Category:** SYNC 3 Support\
**Tags:** eu, pre-my20, oem, nav, SYNC3, APIM\
**Created:** [19 January 2024 19:23 UTC](https://community.cyanlabs.net/t/black-screen-after-update/12524 "2024-01-19T19:23:46Z")\
**Posts on this page:** 1\
**Showing post:** 25

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**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\
**Post date:** [10 March 2024 01:27 UTC](https://community.cyanlabs.net/t/black-screen-after-update/12524/25 "2024-03-10T01:27:12Z")

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> [@siggi959](#):
>
> What next step would you recommend me? Is the specalist lying? Should I try reformate with forscan?

You should repair the FIRMWARE files with FORScan. The is different than the Sync application software. If you don’t feel comfortable doing this, then replace the APIM.

[Updating Module Firmware with FORScan, Program Guide Revised 09/2021 - Ford / Information - CyanLabs Official Community](https://community.cyanlabs.net/t/updating-module-firmware-with-forscan-program-guide-revised-09-2021/3844)  
[Updating Sync 3 APIM Firmware Using FORScan 2.4.x Release - Ford / Guides - CyanLabs Official Community](https://community.cyanlabs.net/t/updating-sync-3-apim-firmware-using-forscan-2-4-x-release/6899/2)

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