I have a 2019 F-150 with navigation. I was trying to downgrade my Sync 3 system from 3.4 23188 down to 3.3 19052. I used to Syn3 updater to make the usb. Plugged to usb into the truck and it showed updating system software. That stay on the screen for around 30 mins and then it went away. I was waiting for the box to pop up saying to remove usb and power cycle the truck but it never showed up… I waited and additional 30 mins and nothing happened so I did a power cycle. Upon reboot I still had version 3.4 and it was very laggy so I did a master reset. Now I have a black screen. When I do a power cycle I get the Ford logo but then after a few second the screen goes black with no black light. Ive tried a soft reset by holding the power and forward button and will light up the screen like its about to do something then after a minute the screen goes out again.
Any idea on what I can do to possibly get this back?
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.4.23188
New SYNC Version: 3.3.19052
Do you have a error message, if so what is it?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.13.0.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device
Size: 233GB
FileSystem: FAT32
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - Autoinstall Mode - Sync 3.3.19052 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = APPS - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Item3 = VOICE - 4U5T-14G391-CJ_1552513842000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G391-CJ_1552513842000.TAR.GZ
Item4 = GRACENOTES - 4U5T-14G423-CA_123766.tar.gz
Open4 = SyncMyRide\4U5T-14G423-CA_123766.tar.gz
Options = AutoInstall
FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
4U5T-14G391-CJ_1552513842000.TAR.GZ (381.5MB)
4U5T-14G423-CA_123766.tar.gz (724.2MB)
LOG
[10/28/2024 7:02:45 PM] Selected Region: NA - Release: Sync 3.3.19052 - Map Version: Keep Existing Maps
[10/28/2024 7:02:45 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[10/28/2024 7:02:45 PM] MY20 Protection: Auto-Detect
[10/28/2024 7:02:45 PM] Formatting USB drive
[10/28/2024 7:02:45 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[10/28/2024 7:02:53 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:02:53 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:02:53 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:02:53 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:02:53 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:02:53 PM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:03:30 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:03:31 PM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:03:31 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:03:31 PM] Downloading: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:03:59 PM] Validating: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:04:00 PM] Downloaded: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:04:00 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:04:00 PM] Downloading: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:05:04 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:05:06 PM] Downloaded: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:05:06 PM] Preparing USB drive
[10/28/2024 7:05:06 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:05:06 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:05:06 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:05:06 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/28/2024 7:05:06 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:05:06 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:05:32 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:05:42 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[10/28/2024 7:05:42 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:05:42 PM] Copying: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:06:03 PM] Validating: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:06:10 PM] Copied: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[10/28/2024 7:06:10 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:06:10 PM] Copying: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:06:49 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:07:07 PM] Copied: 4U5T-14G423-CA_123766.tar.gz
[10/28/2024 7:07:07 PM] Generating Autoinstall.lst
[10/28/2024 7:07:07 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!