# Bricked sync 3 apim from firmware update **URL:** \ **Category:** CyanLabs Update Support\ **Tags:** retrofit, nav, na, APIM, SYNC1, SYNC3, pre-my20\ **Created:** [3 June 2025 18:55 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888 "2025-06-03T18:55:20Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![lolford](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/l/3bc359/32.png) [@lolford](https://community.cyanlabs.net/u/lolford)\ **Post date:** [7 June 2025 18:03 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/22 "2025-06-07T18:03:45Z")
Hey sorry for the slow reply in the middle of a big move (ironically what I was doing the upgrade for) I was still getting a DTC for initial setup, **I swapped to an apim from a 2018 taurus** and things are now working. For some reason **carplay is not working with either radio though!** Current radio is sync 3 v3 build 17276 I’ve posted a photo of a cable and hub that are supposed to be the “right” part numbers? ![cable](https://community.cyanlabs.net/uploads/default/original/3X/0/a/0a781f7729514f7cfe70486038d3cc5bd5e642b4.png) ![hub](https://community.cyanlabs.net/uploads/default/original/3X/0/d/0d6fb6a8f61ceb8ca91ec76beedf2d9e20a77031.jpeg) (I just tested and android auto works) ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [7 June 2025 18:28 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/23 "2025-06-07T18:28:04Z")
CP hub part number…cable is fine. **HC3Z-19A387-** \* HC3Z-19A387-B (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port) HC3Z-19A387-D (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port) HC3Z-19A387-E (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port) HC3Z-19A387-F (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port) HC3Z-19A387-G (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port) Interchange Part Number: HC3T-14F014-BC, HC3T-14F014-BD 2016-2019 Ford Police Interceptor Sedan (Taurus) 2016-2018 Ford Special Service Police Sedan 2016-2019 Ford Taurus Limited, SE, SEL, SHO 2019-2020 Ford Ranger Lariat, XLT 2017-2018 Ford C-Max Hybrid SE, Hybrid Titanium 2017-2018 Ford C-Max Energi SE, Energi Titanium, Hybrid SE, Hybrid Titanium 2015-2019 Ford Escape 2016-2022 Ford Edge 2016-2019 Ford Fiesta 2016-2019 Ford Flex [Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3 - Ford / Information - CyanLabs Official Community](https://community.cyanlabs.net/t/media-hub-carplay-compatible-2015-2020-ford-lincoln-sync-3/4683) ---
**Author:** ![lolford](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/l/3bc359/32.png) [@lolford](https://community.cyanlabs.net/u/lolford)\ **Post date:** [17 June 2025 19:13 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/25 "2025-06-17T19:13:52Z")
Hi just some updates, ordered a hub off amazon and amazingly they managed to lose it. I was lucky enough to find one in the junkyard and carplay is working now! ![image](https://community.cyanlabs.net/uploads/default/original/3X/2/a/2a18df1c784549f0f44ef2c00295edc24e211ac8.png) ![image](https://community.cyanlabs.net/uploads/default/original/3X/e/a/ea8062297a8be8008ca188fe67ea917c4ccaefcd.jpeg) I appreciate your help! [F150Chief](https://community.cyanlabs.net/u/F150Chief) I noticed the NAV (built in) doesn’t speak, I read some of your replies and saw it might have to do with not having the voice files downloaded? Weirdly enough carplay doesn’t speak either, it’ll pause the music when it gives a direction, same with reading out text messages. I was thinking of updating the firmware but it’s on sync build 17276 which is apparently buggy and I’m understandably nervous about bricking a 2nd apim. ![image](https://community.cyanlabs.net/uploads/default/original/3X/0/b/0b2a2d00f6558baa7026c5835a67dc79b1afff5d.jpeg) Any ideas why carplay and the built in nav aren’t “talking” ? Also, if you’re still curious I can try running an interrogator log on the original bricked apim for poops and giggles. _Edit_ added the interrogator log from the new apim APIM Model: JR3T-14G371-CED APIM Type: Navigation APIM Size: 32GB APIM Free Space: 8.1G Version 3.0.17276 (JR3T-14G381-AJ) Partition Type = Free / Total /fs/usb0/ = 29G / 29G /fs/tmpfs/ = 127M / 128M /fs/sd/MAP/ = 41M / 1.5G /fs/sd/MAP/ = 57M / 9.1G /fs/Nuance/ = 243M / 4.7G /fs/Nuance/ = 13M / 475M /fs/Nuance/grace = 5.1M / 1.0G /fs/rwdata/ = 660M / 1024M /fs/mp/ = 173M / 1024M /fs/images/ = 8.1G / 26G Installed Packages JR3T-14G421-CB JR3T-14G391-CD JR3T-14G422-CC JR3T-14G423-CA APIM AsBuilt DE00: A221010306020300040A DE01: 434101014002000000000005 DE02: 0000000200 DE03: 01000500050001 DE04: 1B581B8F2C1A DE05: 80 DE06: 08003300000000157C00005656800072 ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [18 June 2025 02:20 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/26 "2025-06-18T02:20:49Z")
You can update directly to 3.0.20204 or 23219. When the nav systems are speaking you can turn up the volume. They are separate from the main volume. ---
**Author:** ![lolford](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/l/3bc359/32.png) [@lolford](https://community.cyanlabs.net/u/lolford)\ **Post date:** [19 June 2025 18:19 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/27 "2025-06-19T18:19:39Z")
Hey, I tried pausing my music and turning the volume knob both when Waze and siri (reading texts) were “talking” but there was still no sound output. I saw for the fusions it was an ACM issue but the asbuilts are so different between my 15 ACM and the 18 the apim came from. Wondering will I need to swap the acm too? _EDIT_ ignore the above, for anybody doing a sync 1 to 3 upgrade for the older cars like a 15 explorer or Taurus, it seems like the first digit of the ACM has to be changed from D to a 1. I’m surprised nobody else has had this issue as I scoured the Internet, but didn’t really find it for at least those platform cars! ![IMG_8364](https://community.cyanlabs.net/uploads/default/original/3X/5/a/5a6b486143a60fbb3a2d08dd7660a0366751dee7.jpeg) ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [20 June 2025 02:37 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/28 "2025-06-20T02:37:48Z")
> [@lolford](#): > > it seems like the first digit of the ACM has to be changed from D to a 1. I’m surprised nobody else has had this issue as I scoured the Internet, but didn’t really find it for at least those platform cars! Yes, it changes the communication format for the later generation Sync platforms. LIN vs CAN. ---
**Author:** ![system](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://community.cyanlabs.net/u/system)\ **Post date:** [20 July 2025 02:37 UTC](https://community.cyanlabs.net/t/bricked-sync-3-apim-from-firmware-update/21888/29 "2025-07-20T02:37:50Z")
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