China 20 Map update error

Ford SYNC 3 Support
,
1

What is your SYNC Region?
China
Do you have Navigation?
Yes
What region is your SYNC APIM?
China
What was your old SYNC Version?
21194
What is your new SYNC Version?
21194
Do you have a error message, if so what is it?
Error in 4U5T-14G422-AF_1626966839000.TAR.GZ : PKG_ERR03
How did you update, Ford Website / CyanLabs Website / Syn3 Updater?
Syn3 Updater

If you answered Syn3 Updater above;

  • What version of Syn3 Updater did you use?
    The latest one
  • Have you read the documentation at Syn3 Updater - CyanLabs ?
    Yes
  • Please paste your log output or provide the URL to your log file below
    (Log files can be found on the root of your USB drive or in %localappdata%\CyanLabs\Syn3Updater\Logs)

It's uploaded after I downloaded the files.

**Please provide any further details below**
I saw it's marked as "Maybe Broken", but I think it's not maybe, it is "shall be".
I compared the Nav voice file size with previous version. the new size is smaller that the one version.
That's why I cannot update it. 
I have another question. Is it possbile I use the old version voice file to fit the new version map tile?

Thanks.
2

Do you.have the log?
I want to confirm they I understood correctly, and they the issue is when Syn3Updater copies and validates the file onto USB, but validation on your local hard drive is ok.

Using an older.voice package is ok I would say.

1 Like
3

Use 4U5T-14G422-AE to replace the -AF voice file, as the newer file seems to be noted as possibly corrupted.
4U5T-14G422-AF, 1.1Gb CH Packaged on: 20210625 (6) - damage archive…

The maps. 4U5T-14G421-AD, 9.2Gb CH.2.20, appear to be fine.

There should be no issue with using the -AE file…

4

Yes, Syn3Updater told me everything is OK, all files passed the validation.
But the HU told me the nav voice file is not correct.
I will try the older one. Thanks.

5

I think it is not possibly but definitely. I will try the AE file. Thanks.

6

Yes the file is broken as stated on the Map Release.

7

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