Clock, Navigation and Climate control do not work on SYNC3

I bought a car(Lincoln MKZ 2017) a week ago and saw that the car has some issues with SYNC, but I thought I’ll fix them easily through the updater. Unfortunately, after the update, and before that my SYNC does not respond to actions in the Climate control section. Also, I can not change the time, it’s always --:-- on the main screen on the top. The navigation section is black when I tap on it. Did someone have the same issue? Can I fix it using the updater or do I need to replace the APIM module?

I specified the old version as 3.4.22… cuz can not remember the exact version

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Unknown

Old SYNC Version: 3.4.22…

New SYNC Version: 3.4.19101

Do you have a error message, if so what is it?

Update Method: CyanLabs Manual Method

Run the APIM Interrogator Utility in the Syn3 Updater and post the results here.

Does the climate control work thru the dash or button controls?

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