Distorted Rearview camera image after upgrade 3.4.21194 and up

Last week i wanted to update my SYNC3 unit to the latest version . I was on 3.4.19101 with F10 maps.
I wanted to go to latest version 3.4.22110 with F11 maps.
After creating USB i pit it in the car ans got an PKG_ERRO4 error, with some help i did created new USB but now with option “format” . After some time it was succesfull, but i had an distorted rear cameraview immage, it was black&white and it seems the even or uneven lines were missing.
I did a downgrade to 19101 and the camera view as good again. After that i did a step by step update and the 21908 version is ok, but the 21194 version is bad again. It seems tha with 21194 and upwards the setting/detection of the camera is different as the 21908 and downwards versions.

I am running an aftermarket camera retrofit while my car was not fitted with this option.
Photo of the good and bad camera image are available


SYNC Region: Europe

Navigation Variant: Yes

Install Type: Retrofitted

Old SYNC Version: 3.4.21908

New SYNC Version: 3.4.22110

Do you have a error message, if so what is it?
Camera is not availble, contact dealer

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.1.0 (stable)

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.1.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro for Workstations (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Uit / Geen MY20

DESTINATION DETAILS
Mode: Drive
Model: JetFlash Transcend 16GB USB Device
Size: 14,7GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.1.0 Stable - Autoinstall Mode - Sync 3.4.21098 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = ENH_DAB - 1U5T-14G658-AF_1598633324000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G658-AF_1598633324000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-AC_1615425645000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-AC_1615425645000.TAR.GZ
Item3 = VOICE - 5U5T-14G391-AN_1615393794000.TAR.GZ
Open3 = SyncMyRide\5U5T-14G391-AN_1615393794000.TAR.GZ
Item4 = APPS - 5U5T-14G381-ES_1619042260000.TAR.GZ
Open4 = SyncMyRide\5U5T-14G381-ES_1619042260000.TAR.GZ
Options = AutoInstall


FILES (4)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1,5GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847,2MB)

LOG
[25-6-2022 13:03:13] Selected Region: EU - Release: Sync 3.4.21098 - Map Version: Behoud bestaande kaarten 
[25-6-2022 13:03:13] Install Mode: Auto-Detect (autoinstall) Forced: False 
[25-6-2022 13:03:13] MY20 Protection: Uit / Geen MY20 
[25-6-2022 13:03:13] Formatting USB drive
[25-6-2022 13:03:13] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25-6-2022 13:03:21] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[25-6-2022 13:03:21] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download) 
[25-6-2022 13:03:21] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25-6-2022 13:03:24] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[25-6-2022 13:03:24] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:03:24] Validate: 5U5T-14G391-AN_1615393794000.TAR.GZ (Failed!, Downloading)
[25-6-2022 13:03:24] Downloading: 5U5T-14G391-AN_1615393794000.TAR.GZ
[25-6-2022 13:06:31] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:06:37] Downloaded: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:06:37] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:06:37] Downloading: 5U5T-14G381-ES_1619042260000.TAR.GZ
[25-6-2022 13:08:17] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:08:20] Downloaded: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:08:20] Preparing USB drive
[25-6-2022 13:08:20] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[25-6-2022 13:08:20] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[25-6-2022 13:08:24] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[25-6-2022 13:08:25] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[25-6-2022 13:08:25] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25-6-2022 13:08:25] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25-6-2022 13:09:19] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25-6-2022 13:09:23] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[25-6-2022 13:09:23] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:09:23] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:11:26] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:11:44] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[25-6-2022 13:11:44] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:11:44] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:12:50] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:12:57] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[25-6-2022 13:12:57] Generating Autoinstall.lst
[25-6-2022 13:12:57] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

This is a documented issue with 21194 and above.

Thanks for the reply. Is there solution in the pipeline of newer update, or is it the highest update possible?

That question should be directed to Ford, since it’s their packages.

On a personal note: since it’s been an issue for a couple of releases and only affects aftermarket cameras (not Ford’s) I would not hold my hopes high for a fix.

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