ERROR ATTEMPTITING TO UPDATE FROM 3.0 to 3.4

[chitown_mike]

About 7 minutes into the install when it it appox 1/3 done, I get the maps error extraction as listed below. I formatted and prepared the USB drive a second time, tried again to install, and got the same error at the same point.

---

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
It seems to get about a third of the way through the update when extracting the maps data. About 7 minutes in I get the message "Error in 4U5T-14G421-CBH_1739452251000.TAR.GZ: "

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 28.7GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CAH_1739451493000.TAR.GZ
MAP=4U5T-14G421-CBH_1739452251000.TAR.GZ
MAP=4U5T-14G421-CCH_1739452486000.TAR.GZ
MAP=4U5T-14G421-CDH_1739454837000.TAR.GZ
MAP=4U5T-14G421-CEH_1739455023000.TAR.GZ
MAP=4U5T-14G421-CFH_1739455629000.TAR.GZ
MAP=4U5T-14G421-CGH_1739455773000.TAR.GZ
MAP=4U5T-14G421-CJH_1739456204000.TAR.GZ
MAP=4U5T-14G421-CHH_1739455946000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAP_1739450358000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBP_1739456391000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCP_1739456546000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CAH_1739451493000.TAR.GZ (1GB)
4U5T-14G421-CBH_1739452251000.TAR.GZ (1.1GB)
4U5T-14G421-CCH_1739452486000.TAR.GZ (1.2GB)
4U5T-14G421-CDH_1739454837000.TAR.GZ (1.4GB)
4U5T-14G421-CEH_1739455023000.TAR.GZ (1.2GB)
4U5T-14G421-CFH_1739455629000.TAR.GZ (1.1GB)
4U5T-14G421-CGH_1739455773000.TAR.GZ (1.2GB)
4U5T-14G421-CJH_1739456204000.TAR.GZ (752.3MB)
4U5T-14G421-CHH_1739455946000.TAR.GZ (1GB)
4U5T-14G422-CAP_1739450358000.TAR.GZ (1.2GB)
4U5T-14G422-CBP_1739456391000.TAR.GZ (807.2MB)
4U5T-14G422-CCP_1739456546000.TAR.GZ (545.7MB)

LOG
[2/15/2026 11:39:25 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.24 (2024) - NA 
[2/15/2026 11:39:25 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[2/15/2026 11:39:25 AM] MY20 Protection: Disabled / Not MY20 
[2/15/2026 11:39:25 AM] Formatting USB drive
[2/15/2026 11:39:25 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/15/2026 11:39:33 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/15/2026 11:39:33 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[2/15/2026 11:39:33 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/15/2026 11:39:33 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:33 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/15/2026 11:39:34 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:34 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/15/2026 11:39:36 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:36 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/15/2026 11:39:39 AM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:39 AM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2/15/2026 11:39:43 AM] Validated: 4U5T-14G421-CAH_1739451493000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:43 AM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2/15/2026 11:39:46 AM] Validated: 4U5T-14G421-CBH_1739452251000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:46 AM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2/15/2026 11:39:50 AM] Validated: 4U5T-14G421-CCH_1739452486000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:50 AM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2/15/2026 11:39:55 AM] Validated: 4U5T-14G421-CDH_1739454837000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:55 AM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2/15/2026 11:39:59 AM] Validated: 4U5T-14G421-CEH_1739455023000.TAR.GZ (Skipping Download) 
[2/15/2026 11:39:59 AM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2/15/2026 11:40:03 AM] Validated: 4U5T-14G421-CFH_1739455629000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:03 AM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2/15/2026 11:40:07 AM] Validated: 4U5T-14G421-CGH_1739455773000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:07 AM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2/15/2026 11:40:09 AM] Validated: 4U5T-14G421-CJH_1739456204000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:09 AM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2/15/2026 11:40:13 AM] Validated: 4U5T-14G421-CHH_1739455946000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:13 AM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2/15/2026 11:40:17 AM] Validated: 4U5T-14G422-CAP_1739450358000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:17 AM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2/15/2026 11:40:19 AM] Validated: 4U5T-14G422-CBP_1739456391000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:19 AM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2/15/2026 11:40:21 AM] Validated: 4U5T-14G422-CCP_1739456546000.TAR.GZ (Skipping Download) 
[2/15/2026 11:40:21 AM] Preparing USB drive
[2/15/2026 11:40:21 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/15/2026 11:40:21 AM] Copying: 1u5t-14g386-cb.tar.gz 
[2/15/2026 11:40:22 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2/15/2026 11:40:22 AM] Copied: 1u5t-14g386-cb.tar.gz 
[2/15/2026 11:40:22 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/15/2026 11:40:22 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/15/2026 11:40:23 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/15/2026 11:40:23 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/15/2026 11:40:23 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/15/2026 11:40:23 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/15/2026 11:40:44 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/15/2026 11:40:54 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/15/2026 11:40:54 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/15/2026 11:40:54 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/15/2026 11:41:26 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/15/2026 11:41:42 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/15/2026 11:41:42 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/15/2026 11:41:42 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/15/2026 11:42:30 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/15/2026 11:42:53 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/15/2026 11:42:53 AM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2/15/2026 11:42:53 AM] Copying: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2/15/2026 11:44:25 AM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2/15/2026 11:44:54 AM] Copied: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[2/15/2026 11:44:54 AM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2/15/2026 11:44:54 AM] Copying: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2/15/2026 11:46:39 AM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2/15/2026 11:47:12 AM] Copied: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[2/15/2026 11:47:12 AM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2/15/2026 11:47:12 AM] Copying: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2/15/2026 11:48:57 AM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2/15/2026 11:49:29 AM] Copied: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[2/15/2026 11:49:29 AM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2/15/2026 11:49:29 AM] Copying: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2/15/2026 11:51:38 AM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2/15/2026 11:52:15 AM] Copied: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[2/15/2026 11:52:15 AM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2/15/2026 11:52:15 AM] Copying: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2/15/2026 11:54:03 AM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2/15/2026 11:54:34 AM] Copied: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[2/15/2026 11:54:34 AM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2/15/2026 11:54:34 AM] Copying: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2/15/2026 11:56:20 AM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2/15/2026 11:56:53 AM] Copied: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[2/15/2026 11:56:53 AM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2/15/2026 11:56:53 AM] Copying: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2/15/2026 11:58:47 AM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2/15/2026 11:59:20 AM] Copied: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[2/15/2026 11:59:20 AM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2/15/2026 11:59:20 AM] Copying: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2/15/2026 12:00:27 PM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2/15/2026 12:00:47 PM] Copied: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[2/15/2026 12:00:47 PM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2/15/2026 12:00:47 PM] Copying: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2/15/2026 12:02:21 PM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2/15/2026 12:02:49 PM] Copied: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[2/15/2026 12:02:49 PM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2/15/2026 12:02:49 PM] Copying: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2/15/2026 12:04:45 PM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2/15/2026 12:05:19 PM] Copied: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[2/15/2026 12:05:19 PM] Checking Existing File: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2/15/2026 12:05:19 PM] Copying: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2/15/2026 12:06:34 PM] Validating: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2/15/2026 12:06:57 PM] Copied: 4U5T-14G422-CBP_1739456391000.TAR.GZ 
[2/15/2026 12:06:57 PM] Checking Existing File: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2/15/2026 12:06:57 PM] Copying: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2/15/2026 12:07:44 PM] Validating: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2/15/2026 12:07:58 PM] Copied: 4U5T-14G422-CCP_1739456546000.TAR.GZ 
[2/15/2026 12:07:58 PM] Generating reformat.lst
[2/15/2026 12:07:59 PM] Generating autoinstall.lst
[2/15/2026 12:07:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

[warlock12118]

Try clearing the directory that you are downloading to and restart the download setting it to 1 stream download at a time.

Odds are you have a file that got corrupted on the original download and the bad file keeps getting copied to the USB.

[chitown_mike]

Thank you, I will give that a shot! Now that I think about it, I started this process a couple nights ago prepping the USB drive but didn’t have a chance to do the install before I went to bed. During the updater run my PC did go into sleep mode at one point, so maybe it corrupted the file during the download/copy process when that happened.

[chitown_mike]

Damn, no go, I deleted all files from the download location, re-ran the updater tool, and it kicks the same error at almost the exact same point on that same MAPS file. I could possibly try a different maps version or I can manually exclude that file that’s giving me problems on my system.

[SaNdMaN]

At this point I have to ask: how sure are you that the unit has NAV?.

[chitown_mike]

That’s a totally fair question and maybe that’s my issue. I equated Maps with navigation I think. Now that you say that pre-update I don’t think there was a built in native navigation…. Ugh, if that’s the issue sorry everyone…

After you mentioned this I did a search and it said if I had navigation built in it would’ve been on the home screen, but if not that box would have something like “compass”. Mine for sure had compass on 3.0…. Whoops!

[SaNdMaN]

You would be amazed how many upgrades fail just because people think having Google Maps or Waze means the unit has NAV…

If there’s no native NAV, then the unit is NO-NAV.
The telltale is the fact it’s failing at around 8 minutes in, a classic scenario for NAV install on a NO-NAV APIM…

So if that’s the case, redo everything as NO-NAV and you should be good.

[chitown_mike]

That was it! As soon as I re-ran the updater removing NAV it installed within 10 minutes and I was good to go. The only oddity was a warning saying USB hub not supported, please disconnect, but it detected my phone just fine from the ports inside the armrest! Thank you everyone so much! Hopefully this update will resolve the main issue I was having on the old system… a bug where I could not hear incoming calls over the Bluetooth connection. Other forums I read said that was a known issue with 3.0 and it had to do with the phone ringtone not being set to the phone’s ringtone. Every time I would change it, the next time I got into the car it was back to Ringtone 1 and I had to change it again.

[SaNdMaN]

Glad it worked out ok.

About the HUB message, it’s expected on old vehicles. Other than the message, everything should work with the exception of CarPlay, and maybe (just maybe) Android Auto. You can solve that by upgrading the USB HUB, you can take the following guide for reference: Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3

[chitown_mike]

Thanks! I’m off tomorrow but have to run some errands so I will test it out. Just from briefly plugging my phone in to sync it, it seemed like Android Auto was working. I will check that out if I need to take it further.