Error code red screen

Ford SYNC 3 Support CyanLabs Update Support
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1

hi I’ve got a red screen with error trying to update head unit. This is a non-Gps version 2018 model Australian version. Can somebody help? Do I remove the USB or do I wait for a green screen and will my radio turn back on?

SYNC Region: ANZ

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.317109

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
14g381-ad_1689364279000.tar.gz :PKG_erro3

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Latest

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Qq

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2

At this point the installation has stopped and needs to start over.

3

I re inserted usb 3 times and it’s not working it comes up with same error

4

Make a new USB with a different stick.

5

I have reformatted usb I was reinstalled on usb Device and the same thing has happened. I’ll go out and buy a new usb and hopefully that fixes it

6

If only we had what the template asks for, a complete text log for the USB you created… but yeah, try a new and decent USB pendrive, like a Sandisk.