Error: "Selected XML file does not contain expected output" when upgrading SYNC 2.3 to 3.4

Ford SYNC 3 Support CyanLabs Update Support
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1

I am trying to upgrade SYNC 3 in my 2018 Ford Mondeo (EU Region) from version 2.3 to version 3.4.23188 with F12/F13 maps.
While using the Syn3 Updater tool, I encountered a red error screen stating:
“Wybrany plik XML nie zawiera oczekiwanych danych wyjściowych. Syn3 Updater ustalił, że jesteś na 2.3.17109 i możesz używać nieznanych nam nakładek. Syn3 Updater nie jest w stanie określić konfiguracji Twojego APIM.”
My current system specs:
Vehicle: 2018 Ford Mondeo (Europe)
Current SYNC version: 2.3 (Build 17109)
Current Maps: F6.1
Navigation: Yes (Factory NAV)
It seems the application has trouble reading my APIM configuration XML file properly due to an older software baseline.
Could you please advise how I can manually bypass this verification or what configuration settings I should force in the Syn3 Updater to proceed safely with the installation?
Thank you for your help!

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 2.3.17109

New SYNC Version: 2.3.17109

Do you have a error message, if so what is it?
“Wybrany plik XML nie zawiera oczekiwanych danych wyjściowych. Syn3 Updater ustalił, że jesteś na 2.3.17109 i możesz używać nieznanych nam nakładek. Syn3 Updater nie jest w stanie określić konfiguracji Twojego APIM.”

“Selected XML file does not contain expected output. Syn3 Updater determined you are on 2.3.17109 and may be using non-standard builds. Syn3 Updater is unable to determine your APIM configuration.”

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3.4.23188

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2026-05-13" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
<p:VIN>WF0EXXWPCEHD63251</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
<d2p1:Role>CONSUMER</d2p1:Role>
<d2p1:RoleSource>OTA</d2p1:RoleSource>
<d2p1:RoleDesc>SYNC</d2p1:RoleDesc>
<d2p1:RoleID>OTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed="false" specificationCategory="GGDS">
<d2p1:Address>7D0</d2p1:Address>
<d2p1:ECUAcronym name="APIM">
<d2p1:State>
<d2p1:Gateway gatewayType="NONE">
<d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
<d2p1:Response>JL1T-14G381-AJ</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
<d2p1:Response>4a4c37542d3134473432342d4241000000000000000000004a4c37542d3134473432312d4241000000000000000000004a4c37542d3134473339312d4142000000000000000000004a4c37542d3134473432322d4241000000000000000000004a4c37542d3134473432332d414100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
<d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
<d2p1:Response>ae05de15</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
<d2p1:Response>3a723692</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
<d2p1:Response>8a6a059a1002fe4006c2</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
<d2p1:Response>504c0106c00b488000000000</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
<d2p1:Response>0203000000</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
<d2p1:Response>01001d00240107</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
<d2p1:Response>1ac21aa42bd0</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
<d2p1:Response>80</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
<d2p1:Response>07003300000000171c000056566d006a</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE07" didValue="DE07">
<d2p1:Response>00000000000000000000</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE08" didValue="DE08">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Cal-Config Part Number" didValue="F10A" responseLength="24">
<d2p1:Response>GB5T-14G373-AA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
<d2p1:Response>DS-GB5T-14G371-CD</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
<d2p1:Response>HB5T-14G380-CB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
<d2p1:Response>HB5T-14G371-FFB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
<d2p1:Response>GB5T-14G375-FB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
<d2p1:Response>LWAM004D</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
<d2p1:Response>03</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Cal-Config #2 Part Number" didValue="F16B" responseLength="24">
<d2p1:Response>GB5T-14G379-BA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
<d2p1:Response>GB5T-14G374-CD</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
<d2p1:Response/>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
<d2p1:Response>50:f1:4a:21:9e:e5</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
<d2p1:Response>50:f1:4a:21:9e:e6</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS1" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
<d2p1:AdditionalAttributes logGeneratedDateTime="2026-05-13T21:28:41+00:00" RAM="988672000" vmcuVersion="Vector_VMCU_02.02.20">
<d2p1:PartitionHealth type="/dev/hd0t180" total="21074356224" available="115781600"/>
<d2p1:PartitionHealth type="/dev/hd0t181" total="639798272" available="2097120"/>
<d2p1:PartitionHealth type="/dev/hd0t177" total="133709824" available="2097152"/>
<d2p1:InstallationLog/>
<d2p1:SyncData>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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>
2

Your APIM is NOT MY20+…
<d2p1:DID didFormat=“ASCII” didType=“ECU Core Assembly Number” didValue=“F111” responseLength=“24”>
d2p1:ResponseHB5T-14G380-CB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat=“ASCII” didType=“ECU Delivery Assembly Number” didValue=“F113” responseLength=“24”>
d2p1:ResponseHB5T-14G371-FFB</d2p1:Response>
d2p1:IsConfigfalse</d2p1:IsConfig>

Start over with the installation.

3

Does Carplay and/or Android Auto work?.
If not, manually install N1T-14G381-SA, which is 2.2.17011.
Once CP and AA works on 2.x, then you are free to do whatever you want to the unit.

2.2.17011 is like the AA/CP activator, and I think I remember it has something to do with overlays (I could be wrong about the last part)… so try installing that and re-running the interrogator log.