# Ford Sync 3 update Issues **URL:** \ **Category:** Ford Update Support\ **Tags:** non-nav, na, SYNC3, APIM, pre-my20\ **Created:** [18 November 2024 21:09 UTC](https://community.cyanlabs.net/t/ford-sync-3-update-issues/15881 "2024-11-18T21:09:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Zesty46](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/z/bc8723/32.png) [@Zesty46](https://community.cyanlabs.net/u/Zesty46)\ **Post date:** [18 November 2024 21:09 UTC](https://community.cyanlabs.net/t/ford-sync-3-update-issues/15881/1 "2024-11-18T21:09:59Z")
Im trying to update my 2016 ford escape from version 1.0 to literally any version that has carplay. Ive swapped my USB ports, but every time i try to update my car with USB, the update fails. Now it tells me something like “there was a problem with one of your install files”. Im trying to use the Syn3 updater, but in the “versions” drop down menu there is no option for “1.0”. What should i do? * * * **SYNC Region:** NA **Navigation Variant:** Non Nav **Manufacturer Year:** Pre MY20 **Install Type:** Unknown **Old SYNC Version:** 1.0 **New SYNC Version:** 1.0 **Do you have a error message, if so what is it?** **Update Method:** Official Ford ---
**Author:** ![warlock12118](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/w/e95f7d/32.png) [@warlock12118](https://community.cyanlabs.net/u/warlock12118)\ **Post date:** [18 November 2024 21:31 UTC](https://community.cyanlabs.net/t/ford-sync-3-update-issues/15881/2 "2024-11-18T21:31:59Z")
The updater does not support going from say 3.0 1.x to 3.0 2x in your case it only supports reformating and going to 3.4.x. To get to a 3.0 2.x build you need to do this by hand, format a good quality USB as exFAT and download the files from: [HN1T-14G381-LB - SYNC 3 APIM Software (IVSU) Database - CyanLabs](https://cyanlabs.net/fhub/sync3/sw-db/?ivsu=HN1T-14G381-LB) After that you should be able to go to the ford owners site and get up to the last supported build for your car. ---
**Author:** ![CyanLabs](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/cyanlabs/32/15113_2.png) [@CyanLabs](https://community.cyanlabs.net/u/CyanLabs)\ **Post date:** [4 December 2024 20:43 UTC](https://community.cyanlabs.net/t/ford-sync-3-update-issues/15881/3 "2024-12-04T20:43:01Z")