Freezing on usb write

dds · 20 December 2020 03:30

Hello all

I am having issue with syn3 updater freezing on writing of

4U5T-14G424-CC_1582154849000.TAR.GZ

I have tried three different computers and two different usb sticks. Windows pro on the three computers.

INFO: Starting process (Sync 3.4.20282 - NA - 1.19 (2019) - NA)
INFO: Verifying 4U5T-14G423-CA_123766.tar.gz
INFO: Successfully Verified 4U5T-14G423-CA_123766.tar.gz
INFO: Verifying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Verifying 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Verifying 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Verifying 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Verifying 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Verifying 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Verifying 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Verifying 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Verifying 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Verifying 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Verifying 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Verifying 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Verifying 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Verifying 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Verifying 4U5T-14G424-CC_1582154849000.TAR.GZ
INFO: Successfully Verified 4U5T-14G424-CC_1582154849000.TAR.GZ
INFO: Verifying 4U5T-14G423-CA_123766.tar.gz
INFO: Successfully Verified 4U5T-14G423-CA_123766.tar.gz
INFO: Verifying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Verifying 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Verifying 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Verifying 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Verifying 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Verifying 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Verifying 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Verifying 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Verifying 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Verifying 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Verifying 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Verifying 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Verifying 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Verifying 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Verifying 4U5T-14G424-CC_1582154849000.TAR.GZ
INFO: Successfully Verified 4U5T-14G424-CC_1582154849000.TAR.GZ
INFO: All downloads completed!
INFO: Re-creating partition table as MBR and formatting as ExFat on selected USB drive
INFO: Creating reformat reformat.lst
INFO: Creating reformat autoinstall.lst
INFO: Copying 4U5T-14G423-CA_123766.tar.gz
INFO: Verifying 4U5T-14G423-CA_123766.tar.gz
INFO: Successfully Verified 4U5T-14G423-CA_123766.tar.gz
INFO: Copying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Verifying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Copying 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Verifying 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EK_1606255141000.TAR.GZ
INFO: Copying 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Verifying 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Copying 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Verifying 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Copying 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Verifying 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Copying 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Verifying 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Copying 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Verifying 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Copying 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Verifying 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Copying 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Verifying 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Copying 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Verifying 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Copying 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Verifying 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Successfully Verified 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Copying 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Verifying 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Copying 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Verifying 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Copying 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Verifying 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Copying 4U5T-14G424-CC_1582154849000.TAR.GZ

Anyone had this issue
I have no anti virus or fire wall on the third laptop, the log is from it.

Thanks in advance
DDS

dds · 20 December 2020 04:15

I just read that windows 7 may be the issue. I will test on windows 10 and report back

SaNdMaN · 20 December 2020 10:47

Also, you can try another USB stick.
But yes, the app has been tested for Windows10, Windows 7 is not supported anymore.
Finally, you can also try disabling your security product and making sure you are running the app as administrator

CyanLabs · 23 December 2020 08:00

I would recommend trying the BETA which is basically ready to be released (except missing additional new features currently)

https://cdn.discordapp.com/attachments/750789305521143950/791086748561440848/Syn3_Updater_2.0_BETA_9.zip

(Windows 7 should work fine with this but the icons won’t work, i need to implement a fall back icon set if windows 7)

dds · 24 December 2020 13:23

Good morning, I installed on of my desktop computers with windows 8.1 and the program wrote to the usb properly. So windows 7 was the issue.

Thanks for the replys and happy holidays.

system · 31 December 2020 13:23

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