frozen no update completed

What is your SYNC Region? UK / EU

What was your Old SYNC Version? 3.0.19205

What is your current SYNC Version? Noting

What version of Syn3 Updater are you using? not sure the latest one

Do you have Navigation? Yes

Have you read the documentation at Syn3 Updater | Cyanlabs Docs ? Yes

Do you have a error message, if so what is it? No it just dont progress after the 3 … even after 2hrs


Please paste your log output or provide the URL to your log file below
(Log files can be found on the root of your USB drive or in %localappdata%\CyanLabs\Syn3Updater\Logs)

CYANLABS - SYN3 UPDATER - V2.10.1.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2004)

PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: EU
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Blade USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
APPS=5U5T-14G381-ER_1615427592000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.1.0 Stable - reformat  Mode - Sync 3.4.21020 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (19)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1.5GB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
5U5T-14G381-ER_1615427592000.TAR.GZ (847.1MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473.7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23.9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2.6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2.4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1.6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1.1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1.7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2.2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1.7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1.6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2.2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2.3GB)

LOG
[18/07/2021 09:18:43] Selected Region: EU - Release: Sync 3.4.21020 - Map Version: F10 (2020) - EU (03 2021) 
[18/07/2021 09:18:43] Install Mode: Auto-Detect (reformat) Forced: False 
[18/07/2021 09:18:43] MY20 Protection: Auto-Detect 
[18/07/2021 09:18:43] Formatting USB drive
[18/07/2021 09:18:43] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[18/07/2021 09:18:53] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[18/07/2021 09:18:53] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[18/07/2021 09:18:53] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[18/07/2021 09:19:11] Validated: 5U5T-14G391-AN_1615393794000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:11] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[18/07/2021 09:19:11] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:11] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[18/07/2021 09:19:20] Validated: 5U5T-14G381-ER_1615427592000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:20] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/07/2021 09:19:27] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:27] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[18/07/2021 09:19:48] Validated: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:48] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[18/07/2021 09:19:54] Validated: 1U5T-14G421-BBH_1615430406000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:54] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[18/07/2021 09:19:54] Validated: 1U5T-14G421-BJH_1615431074000.TAR.GZ (Skipping Download) 
[18/07/2021 09:19:54] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[18/07/2021 09:20:21] Validated: 1U5T-14G421-BHH_1615430859000.TAR.GZ (Skipping Download) 
[18/07/2021 09:20:21] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[18/07/2021 09:20:46] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download) 
[18/07/2021 09:20:46] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[18/07/2021 09:21:05] Validated: 1U5T-14G421-BEH_1615430614000.TAR.GZ (Skipping Download) 
[18/07/2021 09:21:05] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[18/07/2021 09:21:17] Validated: 1U5T-14G421-BDH_1615430533000.TAR.GZ (Skipping Download) 
[18/07/2021 09:21:17] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[18/07/2021 09:21:34] Validated: 1U5T-14G421-BCH_1615430471000.TAR.GZ (Skipping Download) 
[18/07/2021 09:21:34] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[18/07/2021 09:21:56] Validated: 1U5T-14G421-BAH_1615430310000.TAR.GZ (Skipping Download) 
[18/07/2021 09:21:56] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[18/07/2021 09:21:56] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download) 
[18/07/2021 09:21:56] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[18/07/2021 09:22:14] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download) 
[18/07/2021 09:22:14] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[18/07/2021 09:22:29] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download) 
[18/07/2021 09:22:29] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[18/07/2021 09:22:54] Validated: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Skipping Download) 
[18/07/2021 09:22:54] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 09:22:54] Validate: 4U5T-14G422-BAF_1615431156000.TAR.GZ (Failed!, Downloading)
[18/07/2021 09:22:54] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[18/07/2021 10:01:43] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:02:03] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:02:03] Preparing USB drive
[18/07/2021 10:02:03] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[18/07/2021 10:02:03] Copying: 1u5t-14g386-cb.tar.gz 
[18/07/2021 10:02:04] Validating: 1u5t-14g386-cb.tar.gz 
[18/07/2021 10:02:04] Copied: 1u5t-14g386-cb.tar.gz 
[18/07/2021 10:02:04] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[18/07/2021 10:02:04] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[18/07/2021 10:04:17] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[18/07/2021 10:04:29] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ 
[18/07/2021 10:04:29] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[18/07/2021 10:04:29] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[18/07/2021 10:04:37] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[18/07/2021 10:04:38] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[18/07/2021 10:04:38] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[18/07/2021 10:04:38] Copying: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[18/07/2021 10:06:07] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[18/07/2021 10:06:14] Copied: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[18/07/2021 10:06:14] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/07/2021 10:06:14] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/07/2021 10:07:19] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/07/2021 10:07:30] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[18/07/2021 10:07:30] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[18/07/2021 10:07:30] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[18/07/2021 10:10:41] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[18/07/2021 10:11:59] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[18/07/2021 10:11:59] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[18/07/2021 10:11:59] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[18/07/2021 10:12:47] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[18/07/2021 10:13:05] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[18/07/2021 10:13:05] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[18/07/2021 10:13:05] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[18/07/2021 10:13:07] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[18/07/2021 10:13:08] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[18/07/2021 10:13:08] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[18/07/2021 10:13:08] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[18/07/2021 10:17:32] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[18/07/2021 10:19:15] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[18/07/2021 10:19:15] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[18/07/2021 10:19:15] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[18/07/2021 10:23:14] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[18/07/2021 10:24:50] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[18/07/2021 10:24:50] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[18/07/2021 10:24:50] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[18/07/2021 10:27:31] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[18/07/2021 10:28:36] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[18/07/2021 10:28:36] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[18/07/2021 10:28:36] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[18/07/2021 10:30:18] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[18/07/2021 10:31:00] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[18/07/2021 10:31:00] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[18/07/2021 10:31:00] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[18/07/2021 10:33:47] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[18/07/2021 10:34:55] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[18/07/2021 10:34:55] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[18/07/2021 10:34:55] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[18/07/2021 10:38:39] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[18/07/2021 10:40:07] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[18/07/2021 10:40:07] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[18/07/2021 10:40:07] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[18/07/2021 10:40:07] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[18/07/2021 10:40:07] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[18/07/2021 10:40:07] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[18/07/2021 10:40:07] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[18/07/2021 10:43:21] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[18/07/2021 10:44:40] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[18/07/2021 10:44:40] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[18/07/2021 10:44:40] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[18/07/2021 10:47:20] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[18/07/2021 10:48:24] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[18/07/2021 10:48:24] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[18/07/2021 10:48:24] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[18/07/2021 10:52:00] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[18/07/2021 10:53:28] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[18/07/2021 10:53:28] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:53:28] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:57:11] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:58:42] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[18/07/2021 10:58:42] Generating reformat.lst
[18/07/2021 10:58:42] Generating autoinstall.lst
[18/07/2021 10:58:42] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 


Please describe in detail your issue below
... All was going well then about 40 min into the update i noticed that the loading bar wasnt progressing then after 2hrs it was still in the same location it was only changing between the three back drops on the screen now i have no audio sat nav or bluetooth

Use a better quality USB Drive and try again. Make sure you set the “Current Version” correctly in Syn3 Updater

I have tried my it from my laptop and from my computer on a brand new sandisk 64bg usb

Your USB is slow as shit, look how long it took to copy the files to the usb… Use a decent usb 3.0 drive (usb 3.0 drives have better controllers and therefore are better speed on even usb 2.0 ports)

[18/07/2021 10:02:03] Preparing USB drive
[18/07/2021 10:58:42] Generating reformat.lst

56 minutes to create your USB!