# Getting red screen and error update packages not found **URL:** \ **Category:** SYNC 3 Support\ **Tags:** SYNC3, APIM\ **Created:** [12 January 2021 21:25 UTC](https://community.cyanlabs.net/t/getting-red-screen-and-error-update-packages-not-found/2391 "2021-01-12T21:25:10Z")\ **Posts on this page:** 1\ **Showing post:** 24
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [14 January 2021 03:44 UTC](https://community.cyanlabs.net/t/getting-red-screen-and-error-update-packages-not-found/2391/24 "2021-01-14T03:44:14Z")
> [@DudesonAds](#): > > I’ve noticed Climate Control is gone in this release (latest one as of now). I used to have it on screen, and even though it was somewhat buggy (is that why they removed it in this update?), I liked it inside my options. In previous versions, I said it was buggy is because… for example, indicator for linked both sides temperature control would show it’s linked, so one knob controls both sides… but it was actually reversed. Mentioned in the [Sync 3.4.20282 - Feedback & Issues](https://community.cyanlabs.net/t/sync-3-4-20282-feedback-issues/2245) thread, the climate control issue was a bug that was corrected in this version. Glad this all worked, thanks for updating the thread. There is a new Gracenotes for NA, but so far only contained in the Ford update package. > [@AndyG1714](#): > > my gracenote version updated to NA-0020. [https://ivsu.binaries.ford.com/owner-package/4250480800327629671/5U5T-14G381-EK.zip](https://ivsu.binaries.ford.com/owner-package/4250480800327629671/5U5T-14G381-EK.zip) Unzip the package and find file 4U5T-14G423-CB.tar.gz in the SyncMyRide folder. --- _[View the full topic](https://community.cyanlabs.net/t/getting-red-screen-and-error-update-packages-not-found/2391)._