Help error update packages not found

Ford SYNC 3 Support
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1 
CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.17276
Region: NA
Navigation: True
Mode: reformat

DESTINATION DETAILS
Mode: Drive
Model: SMI USB DISK USB Device 28.9GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CN_1615429328000.TAR.GZ
GRACENOTES=4U5T-14G423-CB_1598636132000.TAR.GZ
APPS=5U5T-14G381-ER_1615427592000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCH_1615429127000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBH_1615429039000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAH_1615428946000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.21020 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CN_1615429328000.TAR.GZ (385.4MB)
4U5T-14G423-CB_1598636132000.TAR.GZ (566.3MB)
5U5T-14G381-ER_1615427592000.TAR.GZ (847.1MB)
4U5T-14G422-CCH_1615429127000.TAR.GZ (549.6MB)
4U5T-14G422-CBH_1615429039000.TAR.GZ (772.4MB)
4U5T-14G422-CAH_1615428946000.TAR.GZ (1.3GB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)

LOG
[4/13/2021 1:22:09 PM] Selected Region: NA - Release: Sync 3.4.21020 - Map Version: 2.20 (2020) - NA 
[4/13/2021 1:22:09 PM] Install Mode: reformat 
[4/13/2021 1:22:09 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[4/13/2021 1:22:09 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[4/13/2021 1:22:09 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[4/13/2021 1:22:10 PM] Validated: 5U5T-14G391-CN_1615429328000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:10 PM] Checking Existing File: 4U5T-14G423-CB_1598636132000.TAR.GZ 
[4/13/2021 1:22:11 PM] Validated: 4U5T-14G423-CB_1598636132000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:11 PM] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[4/13/2021 1:22:13 PM] Validated: 5U5T-14G381-ER_1615427592000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:13 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[4/13/2021 1:22:15 PM] Validated: 4U5T-14G422-CCH_1615429127000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:15 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[4/13/2021 1:22:17 PM] Validated: 4U5T-14G422-CBH_1615429039000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:17 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[4/13/2021 1:22:20 PM] Validated: 4U5T-14G422-CAH_1615428946000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:20 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[4/13/2021 1:22:22 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:22 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[4/13/2021 1:22:25 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:25 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[4/13/2021 1:22:27 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:27 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[4/13/2021 1:22:30 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:30 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[4/13/2021 1:22:33 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:33 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[4/13/2021 1:22:36 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:36 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[4/13/2021 1:22:39 PM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:39 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[4/13/2021 1:22:42 PM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:42 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[4/13/2021 1:22:45 PM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:45 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[4/13/2021 1:22:45 PM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download) 
[4/13/2021 1:22:45 PM] Preparing USB drive
[4/13/2021 1:22:45 PM] Formatting USB drive
[4/13/2021 1:22:45 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[4/13/2021 1:22:53 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[4/13/2021 1:22:53 PM] Copying: 1u5t-14g386-cb.tar.gz 
[4/13/2021 1:22:54 PM] Validating: 1u5t-14g386-cb.tar.gz 
[4/13/2021 1:22:54 PM] Copied: 1u5t-14g386-cb.tar.gz 
[4/13/2021 1:22:54 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[4/13/2021 1:22:54 PM] Copying: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[4/13/2021 1:23:38 PM] Validating: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[4/13/2021 1:23:39 PM] Copied: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[4/13/2021 1:23:39 PM] Checking Existing File: 4U5T-14G423-CB_1598636132000.TAR.GZ 
[4/13/2021 1:23:39 PM] Copying: 4U5T-14G423-CB_1598636132000.TAR.GZ 
[4/13/2021 1:24:46 PM] Validating: 4U5T-14G423-CB_1598636132000.TAR.GZ 
[4/13/2021 1:24:48 PM] Copied: 4U5T-14G423-CB_1598636132000.TAR.GZ 
[4/13/2021 1:24:48 PM] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[4/13/2021 1:24:48 PM] Copying: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[4/13/2021 1:26:31 PM] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[4/13/2021 1:26:33 PM] Copied: 5U5T-14G381-ER_1615427592000.TAR.GZ 
[4/13/2021 1:26:33 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[4/13/2021 1:26:33 PM] Copying: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[4/13/2021 1:27:36 PM] Validating: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[4/13/2021 1:27:37 PM] Copied: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[4/13/2021 1:27:37 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[4/13/2021 1:27:37 PM] Copying: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[4/13/2021 1:29:03 PM] Validating: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[4/13/2021 1:29:05 PM] Copied: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[4/13/2021 1:29:05 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[4/13/2021 1:29:05 PM] Copying: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[4/13/2021 1:31:30 PM] Validating: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[4/13/2021 1:31:34 PM] Copied: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[4/13/2021 1:31:34 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[4/13/2021 1:31:34 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[4/13/2021 1:32:47 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[4/13/2021 1:32:50 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[4/13/2021 1:32:50 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[4/13/2021 1:32:50 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[4/13/2021 1:34:55 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[4/13/2021 1:34:57 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[4/13/2021 1:34:57 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[4/13/2021 1:34:57 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[4/13/2021 1:37:04 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[4/13/2021 1:37:07 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[4/13/2021 1:37:07 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[4/13/2021 1:37:07 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[4/13/2021 1:39:05 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[4/13/2021 1:39:08 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[4/13/2021 1:39:08 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[4/13/2021 1:39:08 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[4/13/2021 1:41:06 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[4/13/2021 1:41:09 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[4/13/2021 1:41:09 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[4/13/2021 1:41:09 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[4/13/2021 1:43:35 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[4/13/2021 1:43:38 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[4/13/2021 1:43:38 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[4/13/2021 1:43:38 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[4/13/2021 1:45:42 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[4/13/2021 1:45:45 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[4/13/2021 1:45:45 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[4/13/2021 1:45:45 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[4/13/2021 1:47:50 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[4/13/2021 1:47:53 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[4/13/2021 1:47:53 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[4/13/2021 1:47:53 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[4/13/2021 1:49:57 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[4/13/2021 1:50:00 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[4/13/2021 1:50:00 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[4/13/2021 1:50:00 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[4/13/2021 1:50:00 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[4/13/2021 1:50:00 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[4/13/2021 1:50:00 PM] Generating reformat.lst
[4/13/2021 1:50:00 PM] Generating autoinstall.lst
[4/13/2021 1:50:00 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

That looks ok, you are going from 3.0.X NA NAV to the latest 3.4.X NA NAV.
Do you have another USB drive or general device (SD card reader, for instance) in the car?
Make sure you only have the USB created by Syn3updater connected in the car, the other ports should be free.

Also, try a different port, and if that fails, a different USB stick.

1 Like
3

thank you so much, apparently this solve the problem

4

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