Help with old MFT to Sync 3 upgrade - Audio randomly not working

Ford SYNC 3 Support
, , , , , ,
1

Hi all,

2013 F150 Platinum here that I could use some help with. I did a MFT to Sync 3 upgrade a few years back. Everything was good for the first year or so, but gradually the audio occasionally started not working at start up. When this issue occurs, I get a rotating arrow in the audio section of the home screen that never goes away until I cycle the ignition. I’ve just dealt with it so far, but it seems to be getting worse now. The occurrences seem to be totally random, but happens about 25% of the time now. Sometimes I’ll go two weeks with it working great then for the next week it’ll happen three times a day.

I have taken the system apart to make sure all the connectors are seated well. I have upgraded the Sync software several times from the original 3.0, but it doesn’t seem to have any affect. (I’m currently at 3.4.23188). I have also done several master resets, but nothing helps.

Any guidance anyone could give would be appreciated. I don’t know much about how all this works together so please forgive if I say something stupid.

Thanks,
-s

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 3.0

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No error message, but when I get this malfunction, there is a rotating arrow in the audio section of the home screen that only goes away after I cycle the ignition

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

YANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22110
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Mass Storage Device USB Device
Size: 119.1GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - downgrade  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (20)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[2024-02-18 10:09:44 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) 
[2024-02-18 10:09:44 AM] Install Mode: Auto-Detect (downgrade) Forced: False 
[2024-02-18 10:09:44 AM] MY20 Protection: Auto-Detect 
[2024-02-18 10:09:44 AM] Formatting USB drive
[2024-02-18 10:09:44 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2024-02-18 10:11:01 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:11:01 AM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2024-02-18 10:11:17 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:11:18 AM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:11:18 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:11:18 AM] Downloading: GB5T-14G386-SC_85041.tar.gz
[2024-02-18 10:11:18 AM] Validating: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:11:18 AM] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:11:18 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:11:18 AM] Downloading: 1u5t-14g386-cb.tar.gz
[2024-02-18 10:11:20 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:11:20 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:11:20 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:11:20 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[2024-02-18 10:11:20 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:11:20 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:11:20 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:11:20 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2024-02-18 10:11:32 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:11:33 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:11:33 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-02-18 10:11:34 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[2024-02-18 10:11:34 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:11:34 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2024-02-18 10:11:59 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:12:02 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:12:02 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:12:02 AM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[2024-02-18 10:12:22 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:12:24 AM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:12:24 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:12:24 AM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[2024-02-18 10:12:54 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:12:56 AM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:12:56 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:12:56 AM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[2024-02-18 10:13:30 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:13:32 AM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:13:32 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:13:32 AM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[2024-02-18 10:14:07 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:14:10 AM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:14:10 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:14:10 AM] Downloading: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[2024-02-18 10:14:43 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:14:46 AM] Downloaded: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:14:46 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 10:14:46 AM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[2024-02-18 10:15:26 AM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 10:15:29 AM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 10:15:29 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 10:15:29 AM] Downloading: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[2024-02-18 10:16:03 AM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 10:16:06 AM] Downloaded: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 10:16:06 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 10:16:06 AM] Downloading: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[2024-02-18 10:16:45 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 10:16:48 AM] Downloaded: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 10:16:48 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 10:16:48 AM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[2024-02-18 10:17:18 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 10:17:20 AM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 10:17:20 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 10:17:20 AM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[2024-02-18 10:17:20 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 10:17:20 AM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 10:17:20 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 10:17:20 AM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[2024-02-18 10:17:58 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 10:18:01 AM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 10:18:01 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 10:18:01 AM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[2024-02-18 10:18:25 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 10:18:27 AM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 10:18:27 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 10:18:27 AM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[2024-02-18 10:18:42 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 10:18:44 AM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 10:18:44 AM] Preparing USB drive
[2024-02-18 10:18:44 AM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:18:44 AM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:20:12 AM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:20:51 AM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[2024-02-18 10:20:51 AM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:20:51 AM] Copying: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:20:51 AM] Validating: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:20:51 AM] Copied: GB5T-14G386-SC_85041.tar.gz 
[2024-02-18 10:20:51 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:20:51 AM] Copying: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:20:52 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:20:52 AM] Copied: 1u5t-14g386-cb.tar.gz 
[2024-02-18 10:20:52 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:20:52 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:20:52 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:20:52 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-02-18 10:20:52 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:20:52 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:22:03 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:22:16 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-02-18 10:22:16 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-02-18 10:22:16 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-02-18 10:24:00 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-02-18 10:25:10 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-02-18 10:25:10 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:25:10 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:27:52 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:28:45 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-02-18 10:28:45 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:28:45 AM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:30:50 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:31:41 AM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[2024-02-18 10:31:41 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:31:41 AM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:34:43 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:36:56 AM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[2024-02-18 10:36:56 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:36:56 AM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:40:21 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:42:16 AM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[2024-02-18 10:42:16 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:42:16 AM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:45:47 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:48:10 AM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[2024-02-18 10:48:10 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:48:10 AM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:51:39 AM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:54:24 AM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[2024-02-18 10:54:24 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 10:54:24 AM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 10:58:26 AM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 11:01:18 AM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[2024-02-18 11:01:18 AM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 11:01:18 AM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 11:04:39 AM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 11:05:56 AM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[2024-02-18 11:05:56 AM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 11:05:56 AM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 11:09:20 AM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 11:11:48 AM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[2024-02-18 11:11:48 AM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 11:11:48 AM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 11:14:45 AM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 11:16:37 AM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[2024-02-18 11:16:37 AM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 11:16:37 AM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 11:16:37 AM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 11:16:37 AM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[2024-02-18 11:16:37 AM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 11:16:37 AM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 11:20:22 AM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 11:22:00 AM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[2024-02-18 11:22:00 AM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 11:22:00 AM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 11:24:20 AM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 11:26:06 AM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[2024-02-18 11:26:06 AM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 11:26:06 AM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 11:27:40 AM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 11:27:51 AM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[2024-02-18 11:27:51 AM] Generating reformat.lst
[2024-02-18 11:27:52 AM] Generating autoinstall.lst
[2024-02-18 11:27:52 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

I bet it’s a Chinese clone APIM. Would be really curious to see a pic of the back. I would suspect it is going bad.

3

What are the telltale physical signs of a Chinese clone? I went back to my emails and the seller specifically said the software was from a 2018 Lincoln. He didn’t mention the hardware source.

For what it’s worth, I purchased the upgrade kit in March 2018.

Thanks,
-Shannon

4

I don’t list the inconsistencies of the Chinese clones on here. Those same guys are on here using this software to update them. I am not going to make their fraud easier.

Now that’s not 100% saying yours is a fraud. The signs you have though are usually from ones that are.

5

Thanks. I’ll see if I can snap a pic tomorrow and you can message me if you don’t mind.

Thanks,
-s

6

Hey @LastDeadLast would you mind sharing your asbuilt data im about to upgrade to sync 3 on my brother 2013f150 truck

7

I’m more inclined to a bad ACM.
The symptom is just like what happens with the Escape when the ACM finally gives up its ghost. (The Escape ACMs are known for developing lifting foil traces.)

8

@bill32399 PM Sent

9

@warlock12118

I read something to that effect last night as well. Is there anyway to diagnose an ACM?

-S

10

Hades,

I would be glad to… however is there a link or something to give me instructions on how to do it?

-S

11

The APIM looks legit so I don’t think it’s your problem.

12

Thanks @bill32399. I appreciate the help.

Does anyone know a reputable place to get my ACM repaired or where to get a refurb unit at fair price? I know there’s always the boneyard, but you never know what you’re going to get with that.

-S

14

@NaviUpgrade is a legit guy. Does repairs and replacements.