Hi! New around, and I was trying to update my sync 3, from a ford galaxy 2018!Icreated the update on the stick, using the dedicated app from your pag, bug I’m getting lots of errors…

cazan_florinel · 26 January 2022 22:22

It is not working, no matter what I do…
I watched the youtube video and followed steps precisely, but after a wile , the errosr comes up, and I can’t go further with the instalation…
I will attach some pics!

SYNC Region: Europe

Navigation Variant: Yes

Old SYNC Version: 3.0

New SYNC Version: 3.4

Do you have a error message, if so what is it?
It is a long err message, I preffer to upload pics

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.10.6.0, stable!

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.6.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: EU
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Mass Storage Device USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
ENH_DAB=1U5T-14G658-AG_1626915602000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
VOICE=5U5T-14G391-AR_1633363332000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.6.0 Stable - reformat  Mode - Sync 3.4.21265 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (19)
1u5t-14g386-cb.tar.gz (8,5MB)
1U5T-14G658-AG_1626915602000.TAR.GZ (56,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847,2MB)
5U5T-14G391-AR_1633363332000.TAR.GZ (1,5GB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473,7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23,9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2,6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2,4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1,6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1,1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1,7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2,2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1,7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1,6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2,2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2,3GB)

LOG
[26.01.2022 21:55:40] Selected Region: EU - Release: Sync 3.4.21265 - Map Version: F10 (2020) - EU (03 2021) 
[26.01.2022 21:55:40] Install Mode: Auto-Detect (reformat) Forced: False 
[26.01.2022 21:55:40] MY20 Protection: Auto-Detect 
[26.01.2022 21:55:40] Formatting USB drive
[26.01.2022 21:55:40] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[26.01.2022 21:55:47] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[26.01.2022 21:55:47] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[26.01.2022 21:55:47] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[26.01.2022 21:55:47] Validated: 1U5T-14G658-AG_1626915602000.TAR.GZ (Skipping Download) 
[26.01.2022 21:55:47] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[26.01.2022 21:55:50] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[26.01.2022 21:55:50] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[26.01.2022 21:55:53] Validated: 5U5T-14G381-EU_1634769242000.TAR.GZ (Skipping Download) 
[26.01.2022 21:55:53] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[26.01.2022 21:55:59] Validated: 5U5T-14G391-AR_1633363332000.TAR.GZ (Skipping Download) 
[26.01.2022 21:55:59] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[26.01.2022 21:56:06] Validated: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:06] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[26.01.2022 21:56:08] Validated: 1U5T-14G421-BBH_1615430406000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:08] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[26.01.2022 21:56:08] Validated: 1U5T-14G421-BJH_1615431074000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:08] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[26.01.2022 21:56:17] Validated: 1U5T-14G421-BHH_1615430859000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:17] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[26.01.2022 21:56:26] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:26] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[26.01.2022 21:56:32] Validated: 1U5T-14G421-BEH_1615430614000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:32] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[26.01.2022 21:56:36] Validated: 1U5T-14G421-BDH_1615430533000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:36] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[26.01.2022 21:56:42] Validated: 1U5T-14G421-BCH_1615430471000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:42] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[26.01.2022 21:56:51] Validated: 1U5T-14G421-BAH_1615430310000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:51] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[26.01.2022 21:56:51] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:51] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[26.01.2022 21:56:58] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download) 
[26.01.2022 21:56:58] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[26.01.2022 21:57:04] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download) 
[26.01.2022 21:57:04] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[26.01.2022 21:57:12] Validated: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Skipping Download) 
[26.01.2022 21:57:12] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[26.01.2022 21:57:20] Validated: 4U5T-14G422-BAF_1615431156000.TAR.GZ (Skipping Download) 
[26.01.2022 21:57:20] Preparing USB drive
[26.01.2022 21:57:20] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[26.01.2022 21:57:20] Copying: 1u5t-14g386-cb.tar.gz 
[26.01.2022 21:57:21] Validating: 1u5t-14g386-cb.tar.gz 
[26.01.2022 21:57:22] Copied: 1u5t-14g386-cb.tar.gz 
[26.01.2022 21:57:22] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[26.01.2022 21:57:22] Copying: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[26.01.2022 21:57:29] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[26.01.2022 21:57:32] Copied: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[26.01.2022 21:57:32] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[26.01.2022 21:57:32] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[26.01.2022 21:58:48] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[26.01.2022 21:59:25] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[26.01.2022 21:59:25] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[26.01.2022 21:59:25] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[26.01.2022 22:00:52] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[26.01.2022 22:01:38] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[26.01.2022 22:01:38] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[26.01.2022 22:01:38] Copying: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[26.01.2022 22:04:23] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[26.01.2022 22:05:49] Copied: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[26.01.2022 22:05:49] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[26.01.2022 22:05:49] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[26.01.2022 22:09:10] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[26.01.2022 22:11:02] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ 
[26.01.2022 22:11:02] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[26.01.2022 22:11:02] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[26.01.2022 22:11:50] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[26.01.2022 22:12:17] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ 
[26.01.2022 22:12:17] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[26.01.2022 22:12:17] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[26.01.2022 22:12:19] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[26.01.2022 22:12:21] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ 
[26.01.2022 22:12:21] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[26.01.2022 22:12:21] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[26.01.2022 22:16:56] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[26.01.2022 22:19:23] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ 
[26.01.2022 22:19:23] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[26.01.2022 22:19:23] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[26.01.2022 22:23:37] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[26.01.2022 22:25:55] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ 
[26.01.2022 22:25:55] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[26.01.2022 22:25:55] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[26.01.2022 22:28:49] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[26.01.2022 22:30:21] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ 
[26.01.2022 22:30:21] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[26.01.2022 22:30:21] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[26.01.2022 22:32:19] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[26.01.2022 22:33:19] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ 
[26.01.2022 22:33:19] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[26.01.2022 22:33:19] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[26.01.2022 22:36:17] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[26.01.2022 22:37:54] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ 
[26.01.2022 22:37:54] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[26.01.2022 22:37:54] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[26.01.2022 22:41:57] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[26.01.2022 22:43:56] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ 
[26.01.2022 22:43:56] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[26.01.2022 22:43:56] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[26.01.2022 22:43:56] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[26.01.2022 22:43:56] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ 
[26.01.2022 22:43:56] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[26.01.2022 22:43:56] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[26.01.2022 22:47:24] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[26.01.2022 22:49:18] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ 
[26.01.2022 22:49:18] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[26.01.2022 22:49:18] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[26.01.2022 22:52:09] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[26.01.2022 22:53:43] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ 
[26.01.2022 22:53:43] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[26.01.2022 22:53:43] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[26.01.2022 22:57:33] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[26.01.2022 22:59:31] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ 
[26.01.2022 22:59:31] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[26.01.2022 22:59:31] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[26.01.2022 23:03:30] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[26.01.2022 23:05:40] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ 
[26.01.2022 23:05:40] Generating reformat.lst
[26.01.2022 23:05:40] Generating autoinstall.lst
[26.01.2022 23:05:40] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

CyanLabs · 26 January 2022 22:25

there are no pictures attached

cazan_florinel · 26 January 2022 22:45

Sorry, i could not attach…
Hope to be able now…

F150Chief · 26 January 2022 22:48

Looks like a “USB” issue. If you are using a USB micro SD card adapter, it is probably shutting off with power savings. You need to get a real USB and try again.

Also, did the unit have NAV in Sync 3.0?

cazan_florinel · 26 January 2022 22:54

There is no way to enter in power save, cuz the red light on the adapter was on…but it might be the adapter the cause…
I have nav, yes, I specified that in settings prior to download everything on the stick…
Now I will not have media on my car until I can fix it somehow…

SaNdMaN · 26 January 2022 22:58

Get a quality branded USB pendrive (no SD card, no disk, a simple good pendrive) and try again

cazan_florinel · 27 January 2022 06:35

K, thanks alot!
I’ll do that!

I also wish to install only maps from europe, actually just from romania, cuz i’m not planning to leave the country. I need to do so, cuz I have some 16gb stick, proffesional one, that might work best to install this update!
So, can I select only europe maps? Or just romanian ones?

CyanLabs · 27 January 2022 10:15

If you want cut down versions you can do it your self if you know packages or you can buy our cutdown package license key.

cazan_florinel · 27 January 2022 12:14

In the mean time, i found another stick, sandisk, and it worked with no errors!!!
Hope that everything will work perfect!

system · 28 January 2022 12:14

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.