I am trying to update my 2016 Focus to a version of Sync with Apple Car Play. I have already installed the compatible USB hub, but I cannot get it to update. I have a non-nav system in North America.
I tried installing the latest version, but was met with the insufficient space error. So, I ran the GraceNotes uninstall application - which worked successfully. I have then tried to run the interrogator tool using the Sync3 Updater application, however, once my Sync restarts, the Updater application is unable to read the XML file. It states “Syn3 Updater has crashed. An error occurred and couldn’t be handled”.
Below it prompts me to reset my settings, but this does not fix the issue.
I followed the instructions on the APIM interrogator article, however, reading the XML file in Notepad reveals that the generated XML file is not pulling the amount of space left on the APIM. I would share this XML file, but new users are not allowed to share files.
From here, I also tried just updating Sync but am still met with the Insufficient Space error - even after running the GraceNotes removal tool. So, I have absolutely no idea where to go from here. As I have a NA APIM I should not have to modify my voice files according to the update article. Further, it states that GraceNotes is now a smaller file as of Late 2020 so I should be able to install the latest version of Sync with GraceNotes even on my non-nav APIM.
Any guidance from here would be appreciated.
Update: I have successfully updated the system!