So I have ran into in issue when I upgraded my ACM to one from a donor vehicle that was equipped with SiriusXM. I have an XM antenna connected to new ACM. I checked as-built after I installed new ACM and made sure SDARS is enabled. APIM is also enabled for Sat radio. ACM will switch to Sirius but no audio. It displays channel 0 but won’t tune to any other channel. Will not show a radio ID. Can get to Sirius menu from settings and radio ID is blank and says to call SiriusXM. Also XM presets just show preset1, preset2, preset3, ect. with no channel numbers. I have the VIN to donor vehicle and went to Sirius website and populated the radio id so I know it was originally enabled plus it had the fakra connector for XM antenna. I also did a master reset on the sync system but that didn’t help either. Unit is 2021 Ford Transit cargo van with sync 3.4 8 inch retrofit
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: MY20
Install Type: Retrofit
Old SYNC Version: 3.0.0
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
None
Check the wiring harness to verify that you have the required pins connected between the APIM and the ACM.
The required pins are different between an X40 capable unit and a non-X40 unit as is the config in the APIM.
Checked the APIM wiring harness and ACM harness and everything pins out with 51,52,27,28. Changed x40 in APIM from pre to x40. It gave me a communication error code in APIM so I changed it back. I can’t figure out why it won’t populate an ESN under channel 0 or by the menu
What part number is the ACM ?
What part number is the APIM and what is the calibration level in it?
What do you have in:
7D0-01-01: Xxxx-xxxx-xxxx
7D0-08-01: xxxX-xxxx-xxxx