Issue with update inst_err01

HI
The system starts the process and the “updating Software” message appears. After 3-4 minutes I get and error message INST_ERR001.
I have F9 maps already installed so I did not select his in the update and I am running the latest version of the OEM software from the FORD site (20251 or similar I think).

What do I need to do?
Thank you for any help.

Here is my log.
.CYANLABS - SYN3 UPDATER - V2.4.0.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.3.19052
Region: EU
Navigation: True
Mode: autoinstall

DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device 57.3GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - Autoinstall Mode - Sync 3.4.20351 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = ENH_DAB - 1U5T-14G658-AF_1598633324000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G658-AF_1598633324000.TAR.GZ
Item2 = APPS - 5U5T-14G381-EM_1611967752000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-EM_1611967752000.TAR.GZ
Item3 = VOICE - 5U5T-14G391-AM_1598633466000.TAR.GZ
Open3 = SyncMyRide\5U5T-14G391-AM_1598633466000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GRACENOTES - 4U5T-14G423-AB_1598633764000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-AB_1598633764000.TAR.GZ
Options = Delay,Include,Transaction

SYNCMYRIDE FILES (4)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684.9MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1.5GB)

LOG
[06/03/2021 15:26:00] Selected Region: EU - Release: Sync 3.4.20351 - Map Version: Keep Existing Maps
[06/03/2021 15:26:00] Install Mode: autoinstall
[06/03/2021 15:26:00] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:26:00] Downloading: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:26:18] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:26:18] Downloaded: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:26:18] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:26:18] Downloading: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:29:24] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:29:32] Downloaded: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:29:32] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:29:32] Downloading: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:33:31] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:33:37] Downloaded: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:33:37] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:33:37] Downloading: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:40:49] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:41:00] Downloaded: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:41:00] Preparing USB drive
[06/03/2021 15:41:00] Formatting USB drive
[06/03/2021 15:41:00] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[06/03/2021 15:41:11] Generating Autoinstall.lst
[06/03/2021 15:41:12] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:41:12] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:41:15] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:41:15] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[06/03/2021 15:41:15] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:41:15] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:42:00] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:42:04] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[06/03/2021 15:42:04] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:42:04] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:43:07] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:43:12] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[06/03/2021 15:43:12] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:43:12] Copying: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:45:22] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:45:32] Copied: 5U5T-14G391-AM_1598633466000.TAR.GZ
[06/03/2021 15:45:32] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Do you have an image of the error?. Also, did you went from 3.4 or 3.3?, your log says you configured the tool like you were on 3.3.
Also, make sure you do not have any other device connected to other ports.

Hi Thank you for the quick reply. I have fixed the error (the current version had cleared for some reason).The unit is now on 3.4.20351

The system did not give the option to “keep maps” so it has installed and I now have no maps.
I have tried to download just the maps but I get an error. Going from 3.4.20351 to 3.4.20351,
“Unable to read data from the transport connection. The connection was closed.” This happens at 1% downloaded.

Please can you let me know what do I need to do to download and install the F9 maps?

Thank you

Provide the log contained in the USB that you created.
If the app didn’t give the option “keep maps”, it’s most likely because the tool is not configured properly.

Thanks SaNdMaN.

I cannot update the log as I have tried to create a new file.

The Transport Connection error is on the PC not the head unit and it occurs when I am trying to make a new image for the maps. I have a working head unit minus maps (so get a navigation error). The new image is 3.4.20351 to 3.4.20351 but with the F9 maps. Do I need to downgrade to add the maps? Maps are the only thing I need now.

On the new usb there are no logs as it reformatted for the new image. Here is an image of the setup and errors on the pc pc




Thanks again for all your advice.

The tool seems to be configured ok, but the transport thing is related to your internet connection.

I’ve configured mine like yours, and I do not have any issues downloading those packages:

What I would check:

  • Disable all AV SW that could interfere with the app
  • Make sure you have enough free space on the download drive
  • Try using another internet connection, maybe try your mobile’s hotspot just to test

Again, does not seem related to the app itself but the ability for it to access the file on the Azure’s servers; also DROPBOX needs to be accessible.

Another thing you can try, is the manual download of those packages: Manual Method - Update to 3.4 - CyanLabs

Follow that link, and see if you can actually download them.

It’s a longshot though…

Thanks again. I originally went from 3.0.20204 to 3.4.

I have tried a couple of PCs so I may reset the wifi and see if that help.

There are a few reports of this issue in recent versions, im investigating but it’s definitely not widespread so unsure on the exact cause currently.

Please try testing the latest CI build and see if you experience the same issue

Thank you both.
I have tried downloading on Wired, and reset the Wifi, and on my mobile via hotspot.
I have tried changing the download location but it seems to not want to allow access. I am running the program as an administrator.

Please any other suggestions are welcome. The unit works in every other respect and is more responsive than on 3.0, just no maps.

Is there a new release coming that i could try?
And I tried the Ci option
Many thanks again.

Please try as mentioned above, change to the CI build and see if your issue persists

Hi Sorry just added that I have tried the Ci option with no success.

I can’t replicate the issue so there isn’t going to be a fix until i can find the cause, currently me and my testers can not replicate this.

Thanks, I have the original Download file that I was going to use going from 3.0.20204 to 3.4.20351 including maps (28gb) I changed my mind and redid the usb to just the head unit without maps.

I have put this back in the download folder and it has recreated the original USB with maps.

Could I use this to try the update again (or will the 3.0 version not work on the head unit) using this USB?

Thanks

Here is the log file.

CYANLABS - SYN3 UPDATER - V2.4.1.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: EU
Navigation: True
Mode: reformat

DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device 57.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.20351 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (19)
1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684.9MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1.5GB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2.2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451.8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1.6GB)
1U5T-14G421-BDG_1591727234000.TAR.GZ (1GB)
1U5T-14G421-BFG_1591727753000.TAR.GZ (2.3GB)
1U5T-14G421-BGG_1591728190000.TAR.GZ (1.8GB)
1U5T-14G421-BJG_1591729086000.TAR.GZ (22MB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2.2GB)
4U5T-14G422-BBE_1580861854000.TAR.GZ (2GB)
4U5T-14G422-BCE_1580861916000.TAR.GZ (1.5GB)
4U5T-14G422-BDE_1580862152000.TAR.GZ (1.9GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1.7KB)
1U5T-14G421-BHG_1591728542000.TAR.GZ (2.4GB)
1U5T-14G421-BEG_1591727457000.TAR.GZ (1.6GB)

LOG
[07/03/2021 16:00:44] Selected Region: EU - Release: Sync 3.4.20351 - Map Version: F9 (2019) - EU (09-2020)
[07/03/2021 16:00:44] Install Mode: reformat
[07/03/2021 16:00:44] Validating: 1u5t-14g386-cb.tar.gz
[07/03/2021 16:00:44] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[07/03/2021 16:00:44] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[07/03/2021 16:00:46] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[07/03/2021 16:00:46] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[07/03/2021 16:01:00] Validated: 4U5T-14G423-AB_1598633764000.TAR.GZ (Skipping Download)
[07/03/2021 16:01:00] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[07/03/2021 16:01:15] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)
[07/03/2021 16:01:15] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[07/03/2021 16:01:42] Validated: 5U5T-14G391-AM_1598633466000.TAR.GZ (Skipping Download)
[07/03/2021 16:01:42] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[07/03/2021 16:02:22] Validated: 1U5T-14G421-BAG_1591726015000.TAR.GZ (Skipping Download)
[07/03/2021 16:02:22] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[07/03/2021 16:02:30] Validated: 1U5T-14G421-BBG_1591726765000.TAR.GZ (Skipping Download)
[07/03/2021 16:02:30] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[07/03/2021 16:02:58] Validated: 1U5T-14G421-BCG_1591726913000.TAR.GZ (Skipping Download)
[07/03/2021 16:02:58] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[07/03/2021 16:03:16] Validated: 1U5T-14G421-BDG_1591727234000.TAR.GZ (Skipping Download)
[07/03/2021 16:03:16] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[07/03/2021 16:03:58] Validated: 1U5T-14G421-BFG_1591727753000.TAR.GZ (Skipping Download)
[07/03/2021 16:03:58] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[07/03/2021 16:06:40] Validated: 1U5T-14G421-BGG_1591728190000.TAR.GZ (Skipping Download)
[07/03/2021 16:06:40] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[07/03/2021 16:06:41] Validated: 1U5T-14G421-BJG_1591729086000.TAR.GZ (Skipping Download)
[07/03/2021 16:06:41] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[07/03/2021 16:08:11] Validated: 4U5T-14G422-BAE_1580861780000.TAR.GZ (Skipping Download)
[07/03/2021 16:08:11] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[07/03/2021 16:13:51] Validated: 4U5T-14G422-BBE_1580861854000.TAR.GZ (Skipping Download)
[07/03/2021 16:13:51] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[07/03/2021 16:15:38] Validated: 4U5T-14G422-BCE_1580861916000.TAR.GZ (Skipping Download)
[07/03/2021 16:15:38] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[07/03/2021 16:22:13] Validated: 4U5T-14G422-BDE_1580862152000.TAR.GZ (Skipping Download)
[07/03/2021 16:22:13] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[07/03/2021 16:22:13] Validated: 1U5T-14G424-BJ_1591719092000.TAR.GZ (Skipping Download)
[07/03/2021 16:22:13] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[07/03/2021 16:27:40] Validated: 1U5T-14G421-BHG_1591728542000.TAR.GZ (Skipping Download)
[07/03/2021 16:27:40] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[07/03/2021 16:32:52] Validated: 1U5T-14G421-BEG_1591727457000.TAR.GZ (Skipping Download)
[07/03/2021 16:32:53] Preparing USB drive
[07/03/2021 16:32:53] Formatting USB drive
[07/03/2021 16:32:53] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[07/03/2021 16:34:18] Generating reformat.lst
[07/03/2021 16:34:18] Generating autoinstall.lst
[07/03/2021 16:34:20] Validating: 1u5t-14g386-cb.tar.gz
[07/03/2021 16:34:20] Copying: 1u5t-14g386-cb.tar.gz
[07/03/2021 16:34:21] Validating: 1u5t-14g386-cb.tar.gz
[07/03/2021 16:34:22] Copied: 1u5t-14g386-cb.tar.gz
[07/03/2021 16:34:22] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[07/03/2021 16:34:22] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[07/03/2021 16:34:32] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[07/03/2021 16:34:33] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[07/03/2021 16:34:33] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[07/03/2021 16:34:33] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[07/03/2021 16:35:53] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[07/03/2021 16:36:07] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[07/03/2021 16:36:07] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[07/03/2021 16:36:07] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[07/03/2021 16:37:31] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[07/03/2021 16:37:45] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[07/03/2021 16:37:45] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[07/03/2021 16:37:45] Copying: 5U5T-14G391-AM_1598633466000.TAR.GZ
[07/03/2021 16:39:01] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[07/03/2021 16:39:29] Copied: 5U5T-14G391-AM_1598633466000.TAR.GZ
[07/03/2021 16:39:29] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[07/03/2021 16:39:29] Copying: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[07/03/2021 16:41:20] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[07/03/2021 16:41:59] Copied: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[07/03/2021 16:41:59] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[07/03/2021 16:41:59] Copying: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[07/03/2021 16:42:16] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[07/03/2021 16:42:23] Copied: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[07/03/2021 16:42:23] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[07/03/2021 16:42:23] Copying: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[07/03/2021 16:43:22] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[07/03/2021 16:43:50] Copied: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[07/03/2021 16:43:50] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[07/03/2021 16:43:50] Copying: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[07/03/2021 16:44:30] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[07/03/2021 16:44:47] Copied: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[07/03/2021 16:44:47] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[07/03/2021 16:44:47] Copying: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[07/03/2021 16:46:35] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[07/03/2021 16:47:17] Copied: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[07/03/2021 16:47:17] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[07/03/2021 16:47:17] Copying: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[07/03/2021 16:48:42] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[07/03/2021 16:49:13] Copied: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[07/03/2021 16:49:13] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[07/03/2021 16:49:13] Copying: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[07/03/2021 16:49:15] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[07/03/2021 16:49:15] Copied: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[07/03/2021 16:49:15] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[07/03/2021 16:49:15] Copying: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[07/03/2021 16:50:53] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[07/03/2021 16:51:32] Copied: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[07/03/2021 16:51:32] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[07/03/2021 16:51:32] Copying: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[07/03/2021 16:53:05] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[07/03/2021 16:53:43] Copied: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[07/03/2021 16:53:43] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[07/03/2021 16:53:43] Copying: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[07/03/2021 16:55:06] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[07/03/2021 16:55:31] Copied: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[07/03/2021 16:55:31] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[07/03/2021 16:55:31] Copying: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[07/03/2021 16:57:01] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[07/03/2021 16:57:33] Copied: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[07/03/2021 16:57:33] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[07/03/2021 16:57:33] Copying: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[07/03/2021 16:57:33] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[07/03/2021 16:57:33] Copied: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[07/03/2021 16:57:33] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[07/03/2021 16:57:33] Copying: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[07/03/2021 16:59:26] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[07/03/2021 17:00:07] Copied: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[07/03/2021 17:00:07] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[07/03/2021 17:00:07] Copying: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[07/03/2021 17:01:16] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[07/03/2021 17:01:42] Copied: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[07/03/2021 17:01:42] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

So I guess my question is “Will I brick my head unit is I try to run the update again?”

Thanks you are stars and I will be donating to the site.

Stuart

you cant use a 3.0 installer on a system that is past 3.0

recreate the usb and it won’t download any files you already have

Thanks, is there way to do the maps as a standalone?

HI Tried again and it worked (I think). I downloaded and installed it to the drive seperstely.
Here is the log.

CYANLABS - SYN3 UPDATER - V2.4.1.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.20351
Region: EU
Navigation: True
Mode: downgrade

DESTINATION DETAILS
Mode: Drive
Model: Hitachi HTS541612J9SA00 SCSI Disk Device 111.8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - downgrade Mode - Sync 3.4.20351 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684.9MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848.6MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1.5GB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2.2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451.8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1.6GB)
1U5T-14G421-BDG_1591727234000.TAR.GZ (1GB)
1U5T-14G421-BFG_1591727753000.TAR.GZ (2.3GB)
1U5T-14G421-BGG_1591728190000.TAR.GZ (1.8GB)
1U5T-14G421-BJG_1591729086000.TAR.GZ (22MB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2.2GB)
4U5T-14G422-BBE_1580861854000.TAR.GZ (2GB)
4U5T-14G422-BCE_1580861916000.TAR.GZ (1.5GB)
4U5T-14G422-BDE_1580862152000.TAR.GZ (1.9GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1.7KB)
1U5T-14G421-BHG_1591728542000.TAR.GZ (2.4GB)
1U5T-14G421-BEG_1591727457000.TAR.GZ (1.6GB)

LOG
[08/03/2021 13:39:22] Selected Region: EU - Release: Sync 3.4.20351 - Map Version: F9 (2019) - EU (09-2020)
[08/03/2021 13:39:22] Install Mode: downgrade
[08/03/2021 13:39:22] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08/03/2021 13:40:18] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[08/03/2021 13:40:18] Validating: GB5T-14G386-SC_85041.tar.gz
[08/03/2021 13:40:18] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[08/03/2021 13:40:18] Validating: 1u5t-14g386-cb.tar.gz
[08/03/2021 13:40:19] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[08/03/2021 13:40:19] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[08/03/2021 13:40:23] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[08/03/2021 13:40:23] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[08/03/2021 13:41:09] Validated: 4U5T-14G423-AB_1598633764000.TAR.GZ (Skipping Download)
[08/03/2021 13:41:09] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[08/03/2021 13:42:28] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)
[08/03/2021 13:42:28] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[08/03/2021 13:43:58] Validated: 5U5T-14G391-AM_1598633466000.TAR.GZ (Skipping Download)
[08/03/2021 13:43:58] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[08/03/2021 13:45:45] Validated: 1U5T-14G421-BAG_1591726015000.TAR.GZ (Skipping Download)
[08/03/2021 13:45:45] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[08/03/2021 13:46:06] Validated: 1U5T-14G421-BBG_1591726765000.TAR.GZ (Skipping Download)
[08/03/2021 13:46:06] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[08/03/2021 13:47:42] Validated: 1U5T-14G421-BCG_1591726913000.TAR.GZ (Skipping Download)
[08/03/2021 13:47:42] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[08/03/2021 13:48:24] Validated: 1U5T-14G421-BDG_1591727234000.TAR.GZ (Skipping Download)
[08/03/2021 13:48:24] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[08/03/2021 13:50:03] Validated: 1U5T-14G421-BFG_1591727753000.TAR.GZ (Skipping Download)
[08/03/2021 13:50:03] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[08/03/2021 13:51:19] Validated: 1U5T-14G421-BGG_1591728190000.TAR.GZ (Skipping Download)
[08/03/2021 13:51:19] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[08/03/2021 13:51:20] Validated: 1U5T-14G421-BJG_1591729086000.TAR.GZ (Skipping Download)
[08/03/2021 13:51:20] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[08/03/2021 13:52:56] Validated: 4U5T-14G422-BAE_1580861780000.TAR.GZ (Skipping Download)
[08/03/2021 13:52:56] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[08/03/2021 13:54:25] Validated: 4U5T-14G422-BBE_1580861854000.TAR.GZ (Skipping Download)
[08/03/2021 13:54:25] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[08/03/2021 13:55:36] Validated: 4U5T-14G422-BCE_1580861916000.TAR.GZ (Skipping Download)
[08/03/2021 13:55:36] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[08/03/2021 13:57:35] Validated: 4U5T-14G422-BDE_1580862152000.TAR.GZ (Skipping Download)
[08/03/2021 13:57:35] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[08/03/2021 13:57:35] Validated: 1U5T-14G424-BJ_1591719092000.TAR.GZ (Skipping Download)
[08/03/2021 13:57:35] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[08/03/2021 13:59:24] Validated: 1U5T-14G421-BHG_1591728542000.TAR.GZ (Skipping Download)
[08/03/2021 13:59:24] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[08/03/2021 14:00:29] Validated: 1U5T-14G421-BEG_1591727457000.TAR.GZ (Skipping Download)
[08/03/2021 14:00:29] Preparing USB drive
[08/03/2021 14:00:29] Formatting USB drive
[08/03/2021 14:00:29] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[08/03/2021 14:00:43] Generating reformat.lst
[08/03/2021 14:00:43] Generating autoinstall.lst
[08/03/2021 14:00:43] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08/03/2021 14:00:43] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08/03/2021 14:01:09] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08/03/2021 14:01:17] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[08/03/2021 14:01:17] Validating: GB5T-14G386-SC_85041.tar.gz
[08/03/2021 14:01:17] Copying: GB5T-14G386-SC_85041.tar.gz
[08/03/2021 14:01:17] Validating: GB5T-14G386-SC_85041.tar.gz
[08/03/2021 14:01:17] Copied: GB5T-14G386-SC_85041.tar.gz
[08/03/2021 14:01:18] Validating: 1u5t-14g386-cb.tar.gz
[08/03/2021 14:01:18] Copying: 1u5t-14g386-cb.tar.gz
[08/03/2021 14:01:18] Validating: 1u5t-14g386-cb.tar.gz
[08/03/2021 14:01:18] Copied: 1u5t-14g386-cb.tar.gz
[08/03/2021 14:01:18] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[08/03/2021 14:01:18] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[08/03/2021 14:01:21] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[08/03/2021 14:01:22] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[08/03/2021 14:01:22] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[08/03/2021 14:01:22] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[08/03/2021 14:01:48] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[08/03/2021 14:02:00] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[08/03/2021 14:02:00] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[08/03/2021 14:02:00] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[08/03/2021 14:02:34] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[08/03/2021 14:02:50] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[08/03/2021 14:02:50] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[08/03/2021 14:02:50] Copying: 5U5T-14G391-AM_1598633466000.TAR.GZ
[08/03/2021 14:03:40] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[08/03/2021 14:04:16] Copied: 5U5T-14G391-AM_1598633466000.TAR.GZ
[08/03/2021 14:04:16] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[08/03/2021 14:04:16] Copying: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[08/03/2021 14:05:26] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[08/03/2021 14:06:23] Copied: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[08/03/2021 14:06:23] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[08/03/2021 14:06:23] Copying: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[08/03/2021 14:06:44] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[08/03/2021 14:06:51] Copied: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[08/03/2021 14:06:51] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[08/03/2021 14:06:51] Copying: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[08/03/2021 14:08:00] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[08/03/2021 14:08:44] Copied: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[08/03/2021 14:08:44] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[08/03/2021 14:08:44] Copying: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[08/03/2021 14:09:18] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[08/03/2021 14:09:42] Copied: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[08/03/2021 14:09:42] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[08/03/2021 14:09:42] Copying: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[08/03/2021 14:11:02] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[08/03/2021 14:12:02] Copied: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[08/03/2021 14:12:02] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[08/03/2021 14:12:02] Copying: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[08/03/2021 14:13:06] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[08/03/2021 14:13:59] Copied: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[08/03/2021 14:13:59] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[08/03/2021 14:13:59] Copying: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[08/03/2021 14:14:00] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[08/03/2021 14:14:00] Copied: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[08/03/2021 14:14:00] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[08/03/2021 14:14:00] Copying: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[08/03/2021 14:15:09] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[08/03/2021 14:16:07] Copied: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[08/03/2021 14:16:07] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[08/03/2021 14:16:07] Copying: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[08/03/2021 14:17:14] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[08/03/2021 14:18:09] Copied: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[08/03/2021 14:18:09] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[08/03/2021 14:18:09] Copying: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[08/03/2021 14:19:00] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[08/03/2021 14:19:35] Copied: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[08/03/2021 14:19:35] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[08/03/2021 14:19:35] Copying: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[08/03/2021 14:20:37] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[08/03/2021 14:21:26] Copied: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[08/03/2021 14:21:26] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[08/03/2021 14:21:26] Copying: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[08/03/2021 14:21:27] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[08/03/2021 14:21:27] Copied: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[08/03/2021 14:21:27] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[08/03/2021 14:21:27] Copying: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[08/03/2021 14:24:14] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[08/03/2021 14:25:26] Copied: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[08/03/2021 14:25:26] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[08/03/2021 14:25:26] Copying: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[08/03/2021 14:26:37] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[08/03/2021 14:27:18] Copied: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[08/03/2021 14:27:18] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Thanks for all your help, I will try the drive probably at the weekend and let you know.

TBH at this point you have confused me, answer the following questions

  1. whats your current sync version?
  2. do you have navigation?
  3. what region are you