Maps faults 3.4.21098

What is your SYNC Region? NA and updated to ROW

What is your current SYNC Version? 3.4.21098 

Do you have Navigation? Yes, I do

Do you have an error message, if so what is it?

Only maps faults, maps seems does not work

Please paste your log output or provide the URL to your log file below

Branch: Stable
Operating System: Microsoft Windows 10 Pro N (2004)

Version: 3.0.19205
Region: NA
Navigation: True
Mode: reformat
Install Mode Overridden: False
My20 Protection Enabled: False

Mode: Drive
Model: Imation Ridge USB Device 14.4GB
FileSystem: FAT32
Partition Type: MBR


; CyanLabs Syn3Updater Stable - reformat  Mode - Sync 3.4.21098 ROW

Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58.8MB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923.8MB)
5U5T-14G391-FP_1615431939000.TAR.GZ (1.4GB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847.2MB)
4U5T-14G421-FAH_1598637879000.TAR.GZ (4.9GB)
4U5T-14G424-FAH_1598638505000.TAR.GZ (1.7KB)

[5/30/2021 12:13:18 AM] Selected Region: ROW - Release: Sync 3.4.21098 - Map Version: 2019 Q4 - ROW (All) 
[5/30/2021 12:13:18 AM] Install Mode: reformat 
[5/30/2021 12:13:18 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[5/30/2021 12:13:18 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[5/30/2021 12:13:18 AM] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[5/30/2021 12:13:19 AM] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download) 
[5/30/2021 12:13:19 AM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 12:13:19 AM] Validate: 4U5T-14G423-FC_1615431949000.TAR.GZ (Failed!, Downloading)
[5/30/2021 12:13:19 AM] Downloading: 4U5T-14G423-FC_1615431949000.TAR.GZ
[5/30/2021 2:40:19 AM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 2:40:25 AM] Downloaded: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 2:40:26 AM] Checking Existing File: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 2:40:26 AM] Downloading: 5U5T-14G391-FP_1615431939000.TAR.GZ
[5/30/2021 3:19:49 AM] Validating: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 3:19:58 AM] Downloaded: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 3:19:58 AM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 3:19:58 AM] Downloading: 5U5T-14G381-ES_1619042260000.TAR.GZ
[5/30/2021 3:59:05 AM] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 3:59:10 AM] Downloaded: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 3:59:10 AM] Checking Existing File: 4U5T-14G421-FAH_1598637879000.TAR.GZ 
[5/30/2021 4:00:30 AM] Validated: 4U5T-14G421-FAH_1598637879000.TAR.GZ (Skipping Download) 
[5/30/2021 4:00:30 AM] Checking Existing File: 4U5T-14G424-FAH_1598638505000.TAR.GZ 
[5/30/2021 4:00:30 AM] Validated: 4U5T-14G424-FAH_1598638505000.TAR.GZ (Skipping Download) 
[5/30/2021 4:00:30 AM] Preparing USB drive
[5/30/2021 4:00:30 AM] Formatting USB drive
[5/30/2021 4:00:30 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[5/30/2021 4:00:45 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[5/30/2021 4:00:45 AM] Copying: 1u5t-14g386-cb.tar.gz 
[5/30/2021 4:00:46 AM] Validating: 1u5t-14g386-cb.tar.gz 
[5/30/2021 4:00:46 AM] Copied: 1u5t-14g386-cb.tar.gz 
[5/30/2021 4:00:46 AM] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[5/30/2021 4:00:46 AM] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[5/30/2021 4:00:51 AM] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[5/30/2021 4:00:54 AM] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ 
[5/30/2021 4:00:54 AM] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 4:00:54 AM] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 4:03:58 AM] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 4:04:55 AM] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[5/30/2021 4:04:55 AM] Checking Existing File: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 4:04:55 AM] Copying: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 4:09:42 AM] Validating: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 4:11:09 AM] Copied: 5U5T-14G391-FP_1615431939000.TAR.GZ 
[5/30/2021 4:11:09 AM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 4:11:09 AM] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 4:14:01 AM] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 4:14:53 AM] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[5/30/2021 4:14:53 AM] Checking Existing File: 4U5T-14G421-FAH_1598637879000.TAR.GZ 
[5/30/2021 4:14:53 AM] Copying: 4U5T-14G421-FAH_1598637879000.TAR.GZ 
[5/30/2021 4:32:51 AM] Validating: 4U5T-14G421-FAH_1598637879000.TAR.GZ 
[5/30/2021 4:38:03 AM] Copied: 4U5T-14G421-FAH_1598637879000.TAR.GZ 
[5/30/2021 4:38:03 AM] Checking Existing File: 4U5T-14G424-FAH_1598638505000.TAR.GZ 
[5/30/2021 4:38:03 AM] Copying: 4U5T-14G424-FAH_1598638505000.TAR.GZ 
[5/30/2021 4:38:03 AM] Validating: 4U5T-14G424-FAH_1598638505000.TAR.GZ 
[5/30/2021 4:38:03 AM] Copied: 4U5T-14G424-FAH_1598638505000.TAR.GZ 
[5/30/2021 4:38:03 AM] Generating reformat.lst
[5/30/2021 4:38:03 AM] Generating autoinstall.lst


Please describe in detail your issue below
I recently updated and changed my sync and region from NA 3.0.19205 version to ROW 3.4.21098 version 
when I completed the update successfully after the green screen comes on I unplugged the USB driver and every thing is cool until the system reboot and shows maps fault I tried to do master reset but no result at all. Any help will be appreciated

The issue is that you changed regions, that’s why NAV is failing; you will need to make other changes to the unit outside Syn3Updater scope, and I think you should have seen a warning while creating the USB.

CyanLabs does not support changing regions.

Having said that, you can google or read the site, I’m sure you will find useful information.

1 Like

Yes I have seen this warning, thanks for replaying. So can I re change the region back to NA next update? Would you know if this be helpful or not?

Changing regions in Syn3Updater only accomplishes one thing: to install the correct maps for the region selected. It does nothing to the car’s configuration, it just provisions the selected maps. If the car configuration does not match the provisioned maps, then NAV won’t work.

So, you had a NA map configuration and now installed ROW.
If the car is configured to be NA, it won’t work with ROW maps.

In which region is your car currently?.
Is it imported?. Did NAV worked before?.

Changing regions involves other changes to the car’s configuration, outside what Syn3updater does.

1 Like

Funny how Syn3 Updater even says this when you change region :wink:

1 Like

Okay dear I get it…
Now the car in Iraq
yes it’s imported from the US through copart
of corse NAV was working but when I zoom in Iraq or any country except US it disappears.
Anyway thanks a lot of guys

Haha, I was experiencing if it will be ok bro…
Thanks in advance.

Will, can I downgrade my version to 3.2.19*** and back to NA region is this possible?

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