Missing Italy map

Just completed the update from 3.0.19205 to 3.4.22200, everything seems to work properly but the map of Italy that is missing.
Any suggestion?
log.txt (9.3 KB)

Let me guess: have you master reset?

Nevermind that, I’ve just noticed you are using a cut-down map package.
For any particular reason?, isn’t your APIM 64GB?.

FILES (14)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
NU5T-14G381-AA_1660780450000.TAR.GZ (869,8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
1U5T-14G424-BL_1646159765000.TAR.GZ (1,7KB)
1U5T-14G421-BAJ_1644010894000.TAR.GZ (2,3GB)
1U5T-14G421-BBJ_1644008981000.TAR.GZ (478,9MB)
1U5T-14G421-BCJ_1644009116000.TAR.GZ (1,7GB)
1U5T-14G421-BDJ_1644009729000.TAR.GZ (1,1GB)
1U5T-14G421-BEJ_1644010041000.TAR.GZ (1,6GB)
1U5T-14G421-BFJ_1644010644000.TAR.GZ (2,4GB)
4U5T-14G422-BAH_1675637035000.TAR.GZ (2,3GB)
4U5T-14G422-BDH_1675638739000.TAR.GZ (2GB)

The required package for Italy is not there.
Make sure you have selected it while creating the cutdown package or install all the maps (remove the license key) if your APIM is 64GB.

Hi SaNdMaN, thanks for answering to my previous topic.
I have to tell you that I am new here, I faced the Sync 3.4 upgrade yesterday for the very first time and, despite of all the information collected, sometimes I was unsure of what to do…

There isn’t any particular reason for which I used a cut-down map. Simply, I thought it was better to download just the map of Countries I’m interested in. But may be I made an error and missed or skipped the “Italy” selection.

Could you please tell me how and where (PC or car?) I can check if my APIM is 64GB? (please forgive me for this stupid question, but consider that until two days ago I didn’t even know APIM existed…)

Could you even please tell me which would be in your opinion the best way to proceed?
Is it better to install the missing Italy package only?
Is it better to repeat the entire upgrade process without using a cutdown package?

Many thanks in advance for your answers

I’ve merged your latest thread with the original one.
You can keep using this thread, even though it’s marked as RESOLVED it will remain open until 3 days of inactivity.

If your car was originally bought in Italy and it came with navigation, it should be 64GB since EU APIMs are that “big” because of the space requirements for the EU maps.
You can double check this by creating an interrogator log with syn3updater, it will read information from the APIM and report them back.

I really think your APIM is 64GB, since you have almost all the files required for a full EU installation. You are just missing a few VOICE and MAP packages from what I can tell…

What I would do is to confirm if the APIM is 64GB or not (which I believe it’s).
If it’s 64GB, I would re-do everything from zero with the complete EU package.
If it’s not 64GB, you will need to create a new cutdown map with Italy and re-do everything.

Hi SaNdMaN,
I checked APIM and it’s 64GB, now I’m going to follow your advice and will re-do everything from zero with the complete EU package.

I still have three questions for you:

  1. Is it possible to re-install from zero the 3.4.22200 overwriting the same 3.4.22200 I already installed yesterday on my car or would it be better to upgrade the existing 3.4.22200 to 3.4.22251?

  2. Which are the main differences between 22200 and 22251? (graphic? different screen layout? new functions? or bugs fixing?)

For your information, I decided to install the 3.4.22200 instead of 22251 because when I tried to select the most recent 22251 I got a warning message in the Feedback section, therefore I wasn’t sure if this version could give me problems.

But if you tell me that I can install the 3.4.22251 without any problem I will proceed with it.

This is the warning message:
WARNING! - There’s an ongoing issue where rwdata partition is getting full, triggering some issues like settings going back to defaults and/or problems with upgrading to a different version. Check these threads for reference and workarounds:

# Technical Information from FMods
Package Name: NU5T-14G381-AB
Epoch: 1665525837000
Major Version: 3.4
Build: 22251
Build Date: 2022-09-08
Package Date: 2022-10-11
Release Date: 2022-10-27
List of Changed files: https://pastebin.com/V1m9ay8Z
Changes (based on diff): *
** Updated some ifs, some bins and some libs

** Added two BT Vehicle names: Mach-E and F-600*
** Some UI changes to Navigation view (10P Theme), Charge setting View (All themes), Customer Connectivity View (All Themes), System Update View (All Themes, but it’s not a UI change, just a logic behaviour change)*

Most important thing:
Does JB works? YES


Yes. The recommended method is to downgrade and then reformat the unit, it will be faster and cleaner. Reformat is what you did when going from 3.0 to 3.4. So, in Syn3updater you set 3.4.22200 with EU maps as target version, and 3.4.22200 as current one. The resulting installation method should be “downgrade”.

(the picture is only for reference)

That will first install 3.3.xxxx (hence, downgrading) and then the reformat will kick in to install everything from scratch.

Ford does not release any kind of changelog, but it should be mainly bug fixes and very small improvements. Sync3 has been around for years now, so newer builds are just “maintenance”, do not expect any major improvement or new feature.

Smart man.
Do not install 22251, since we got reports that eventually a partition will fill up and will cause issues. Until now, all the reports are from users that were running 22251. We do not yet know for sure if that’s the only affected build, but reports point towards that conclusion. 22200 should be fine, and also for reference, 3.4.21256 has been flagged as one of the most stable builds.

But changing Sync3 version (without maps) is pretty straight forward… So you can go to whatever build you like, should you detect something odd you can change the build easily without too much trouble (as long as you do not change maps). So if you have 3.4.22200 and haven’t found any issues, go for that. In the future, you can change that quickly. Just, do not install 22251.


Many thanks for all your precious help and patience.
For ure after re-install I will make a donation to your team

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