Multiple Errors during install

[CWOLAW]

Created the USB updater drive per instructions. When running the installation, it gets to Extracting Map package and eventually errors out. First error, I removed the USB, shut my 2016 F-150 Down, and started it back up. Update started again and had me reinsert the USB Drive. All seemed to be going ok, and got farther into the installation, but then received another error later on. Lastest "Error in 4U5T-14G421-CFH_1739455629000.TAR/GZ : SIGN_ERR02

---

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.19205

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
1st: Error in 4U5T-14G421-CFH_1739455629000.TAR/GZ : SIGN_ERR02
2nd: Error in 4U5T-14G422-CAP_1739450358000.TAR/GZ : PKG_ERR03
3rd: Error in 4U5T-14G421-CFH_1739455629000.TAR/GZ : SIGN_ERR02 (again)

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Mode: Drive
Model: Generic Flash Disk USB Device
Size: 58.6GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CAH_1739451493000.TAR.GZ
MAP=4U5T-14G421-CBH_1739452251000.TAR.GZ
MAP=4U5T-14G421-CCH_1739452486000.TAR.GZ
MAP=4U5T-14G421-CDH_1739454837000.TAR.GZ
MAP=4U5T-14G421-CEH_1739455023000.TAR.GZ
MAP=4U5T-14G421-CFH_1739455629000.TAR.GZ
MAP=4U5T-14G421-CGH_1739455773000.TAR.GZ
MAP=4U5T-14G421-CJH_1739456204000.TAR.GZ
MAP=4U5T-14G421-CHH_1739455946000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAP_1739450358000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (15)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CAH_1739451493000.TAR.GZ (1GB)
4U5T-14G421-CBH_1739452251000.TAR.GZ (1.1GB)
4U5T-14G421-CCH_1739452486000.TAR.GZ (1.2GB)
4U5T-14G421-CDH_1739454837000.TAR.GZ (1.4GB)
4U5T-14G421-CEH_1739455023000.TAR.GZ (1.2GB)
4U5T-14G421-CFH_1739455629000.TAR.GZ (1.1GB)
4U5T-14G421-CGH_1739455773000.TAR.GZ (1.2GB)
4U5T-14G421-CJH_1739456204000.TAR.GZ (752.3MB)
4U5T-14G421-CHH_1739455946000.TAR.GZ (1GB)
4U5T-14G422-CAP_1739450358000.TAR.GZ (1.2GB)

LOG
[1/21/2026 8:31:24 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: NA - 2026-01-21 - 1769001396 
[1/21/2026 8:31:24 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[1/21/2026 8:31:24 AM] MY20 Protection: Auto-Detect 
[1/21/2026 8:31:24 AM] Formatting USB drive
[1/21/2026 8:31:24 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/21/2026 8:31:32 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:31:32 AM] Downloading: 1u5t-14g386-cb.tar.gz
[1/21/2026 8:31:33 AM] Validating: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:31:33 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:31:33 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:31:33 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/21/2026 8:31:33 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:31:33 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:31:33 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:31:33 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/21/2026 8:31:39 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:31:40 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:31:40 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:31:40 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/21/2026 8:31:49 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:31:50 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:31:50 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:31:50 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[1/21/2026 8:32:03 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:32:05 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:32:05 AM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:32:05 AM] Downloading: 4U5T-14G421-CAH_1739451493000.TAR.GZ
[1/21/2026 8:32:20 AM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:32:22 AM] Downloaded: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:32:22 AM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:32:22 AM] Downloading: 4U5T-14G421-CBH_1739452251000.TAR.GZ
[1/21/2026 8:32:40 AM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:32:42 AM] Downloaded: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:32:42 AM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:32:42 AM] Downloading: 4U5T-14G421-CCH_1739452486000.TAR.GZ
[1/21/2026 8:33:00 AM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:33:02 AM] Downloaded: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:33:02 AM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:33:02 AM] Downloading: 4U5T-14G421-CDH_1739454837000.TAR.GZ
[1/21/2026 8:33:23 AM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:33:26 AM] Downloaded: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:33:26 AM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:33:26 AM] Downloading: 4U5T-14G421-CEH_1739455023000.TAR.GZ
[1/21/2026 8:33:43 AM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:33:45 AM] Downloaded: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:33:45 AM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:33:45 AM] Downloading: 4U5T-14G421-CFH_1739455629000.TAR.GZ
[1/21/2026 8:34:03 AM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:34:05 AM] Downloaded: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:34:05 AM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:34:05 AM] Downloading: 4U5T-14G421-CGH_1739455773000.TAR.GZ
[1/21/2026 8:34:24 AM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:34:26 AM] Downloaded: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:34:26 AM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:34:26 AM] Downloading: 4U5T-14G421-CJH_1739456204000.TAR.GZ
[1/21/2026 8:34:37 AM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:34:39 AM] Downloaded: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:34:39 AM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 8:34:39 AM] Downloading: 4U5T-14G421-CHH_1739455946000.TAR.GZ
[1/21/2026 8:34:55 AM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 8:34:56 AM] Downloaded: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 8:34:56 AM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 8:34:56 AM] Downloading: 4U5T-14G422-CAP_1739450358000.TAR.GZ
[1/21/2026 8:35:17 AM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 8:35:19 AM] Downloaded: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 8:35:19 AM] Preparing USB drive
[1/21/2026 8:35:19 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:35:19 AM] Copying: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:35:20 AM] Validating: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:35:20 AM] Copied: 1u5t-14g386-cb.tar.gz 
[1/21/2026 8:35:20 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:35:20 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:35:20 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:35:20 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/21/2026 8:35:20 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:35:20 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:35:27 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:35:30 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/21/2026 8:35:30 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:35:30 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:35:40 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:35:45 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/21/2026 8:35:45 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:35:45 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:36:02 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:36:07 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/21/2026 8:36:07 AM] Checking Existing File: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:36:07 AM] Copying: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:36:27 AM] Validating: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:36:36 AM] Copied: 4U5T-14G421-CAH_1739451493000.TAR.GZ 
[1/21/2026 8:36:36 AM] Checking Existing File: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:36:36 AM] Copying: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:36:59 AM] Validating: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:37:09 AM] Copied: 4U5T-14G421-CBH_1739452251000.TAR.GZ 
[1/21/2026 8:37:09 AM] Checking Existing File: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:37:09 AM] Copying: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:40:20 AM] Validating: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:40:35 AM] Copied: 4U5T-14G421-CCH_1739452486000.TAR.GZ 
[1/21/2026 8:40:35 AM] Checking Existing File: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:40:35 AM] Copying: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:44:48 AM] Validating: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:45:00 AM] Copied: 4U5T-14G421-CDH_1739454837000.TAR.GZ 
[1/21/2026 8:45:00 AM] Checking Existing File: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:45:00 AM] Copying: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:48:26 AM] Validating: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:48:41 AM] Copied: 4U5T-14G421-CEH_1739455023000.TAR.GZ 
[1/21/2026 8:48:41 AM] Checking Existing File: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:48:41 AM] Copying: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:52:08 AM] Validating: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:52:23 AM] Copied: 4U5T-14G421-CFH_1739455629000.TAR.GZ 
[1/21/2026 8:52:23 AM] Checking Existing File: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:52:23 AM] Copying: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:56:00 AM] Validating: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:56:14 AM] Copied: 4U5T-14G421-CGH_1739455773000.TAR.GZ 
[1/21/2026 8:56:14 AM] Checking Existing File: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:56:14 AM] Copying: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:58:28 AM] Validating: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:58:35 AM] Copied: 4U5T-14G421-CJH_1739456204000.TAR.GZ 
[1/21/2026 8:58:35 AM] Checking Existing File: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 8:58:35 AM] Copying: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 9:01:40 AM] Validating: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 9:01:45 AM] Copied: 4U5T-14G421-CHH_1739455946000.TAR.GZ 
[1/21/2026 9:01:45 AM] Checking Existing File: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 9:01:45 AM] Copying: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 9:05:30 AM] Validating: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 9:05:46 AM] Copied: 4U5T-14G422-CAP_1739450358000.TAR.GZ 
[1/21/2026 9:05:46 AM] Generating reformat.lst
[1/21/2026 9:05:46 AM] Generating autoinstall.lst
[1/21/2026 9:05:46 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

[SaNdMaN]

@CWOLAW

Model: Generic Flash Disk USB Device

Try with a good pendrive instead of the generic one you are using, like a Sandisk USB.
Recreate the USB and try again.

[CWOLAW]

The USB Used was a EMTEC B110 64GB, which are pretty good USB Thumbdrives, will try another brand. No Sandisk USB available at the store at the moment, so trying a PNY brand. I’ll note, that the USB Drive did indicate EMTEC in NTFS format, but when the thumbdrive was reformated by the Updater app, it reformated and renamed it "Generic” in FAT32 format, which I’m assuming is required for the update to perform.

Is it possible I selected “too many” maps to install on my Sync3 (memory limitation on my Sync3)? I selected ALL of the US, Canada, and Mexico maps.

Sorry for the double post….using edit now. New Updater USB being created on the PNY Thumbdrive now.

My Sync3 with NAV is absolutely OEM installed when vehicle was new. I am assuming my Sync3 with NAV has the memory to accept all of the US, Canada, and Mexico maps. Since I selected Canada and Mexico maps as well, wondering if it’s too much data for the memory on my Sync3, which I don’t know how much it can handle.

UPDATE: Glad to report that using the PNY Thumbdrive for the updater installation allowed the full update/installation to complete. I lost a few things that used to show up on the display (such as my Heated/Cooled Seats Indications on the Home Screen and the Climate Section), but seemed to have gained some others that allow climate control functions on the display that I didn’t have before. I recall a couple post from others regarding these things, so will research them further to try to recover some of the functionality I had.

Another Post Update issue. When the truck is started now and the SYNC3 starts up, I get a message that “USB hubs are not supported. Please remove.” This comes up on the display even if something is not plugged into the USB Ports. However, the USB Ports are still lite up (blue) and still power my iPhone when the lightening cord is connected. Will check ForSCAN and see if any DTC’s are being generated.

[SaNdMaN]

Please do not double post, use the edit button instead. (I’ve merged your messages).

@CWOLAW

The USB Used was a EMTEC B110 64GB, which are pretty good USB Thumbdrives

If Windows can’t even see the brand, let me take that with a little grain of salt.

@CWOLAW

trying a PNY brand

We had mixed reports with that brand, but at least it won’t be flagged as generic. So give it a try.

@CWOLAW

it reformated and renamed it "Generic” in FAT32 format

Syn3updated does not care about labels, it pulls the brand from the device itself through Windows. It does not matter what format the USB has, the hardware does not change.

@CWOLAW

Is it possible I selected “too many” maps to install on my Sync3 (memory limitation on my Sync3)? I selected ALL of the US, Canada, and Mexico maps.

Your profile and opening message say your unit is OEM and NAV, so unless you are giving wrong information you can’t select too many maps. What do you mean by “limitations” ?