MY20 Detection

Ford SYNC 3 Support Ford Update Support
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1

i have entered my apim model number and i got a box up saying has been detected as NOT MY20 if this is a newer APIM this may not be accurate
what do i do as i have entered all my number to download the update 3.4 as my sync 3 is on 3.0 build 23219_PRODUCT

IM USING THE CYANLAB PROGRAM TO TRY UPDATE

FORD GALAXY 2016 UK

TIA

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0 23219

New SYNC Version: 3.4

Do you have a error message, if so what is it?
NO

Update Method: Official Ford

2

Is there a question here?

3

yes i just like to know if i can update my sync 3 if it say not my20

4

Yes, and I strongly suggest you read the Basic Usage - CyanLabs guide.

MY20 detection is user based, so if you have a brand new MY20 APIM that does not adhere to normal naming conventions and no one reported it, you will brick it if you reformat it.

Can it happen?, yes. So if you wanna be sure and since you didn’t share the APIM’s model, you can look for that part number here in the forums to see if anyone else already reported issues with it.

5

HBST-14G371-FAG is the apim

I have had the car nearly 6 years now with sync 3 I’ve updated it using usb from ford website but it won’t let me update to 3.4 so I downloaded the cyanlab program to update it to 3.4