# MY20 or Not? Unsure and do not want to Brick **URL:** \ **Category:** CyanLabs Update Support\ **Tags:** eu, SYNC3, APIM, nav\ **Created:** [31 December 2024 18:14 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405 "2024-12-31T18:14:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![leonsmy](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/leonsmy/32/15055_2.png) [@leonsmy](https://community.cyanlabs.net/u/leonsmy)\ **Post date:** [31 December 2024 18:14 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/1 "2024-12-31T18:14:26Z")
Got a new (used) Ford Focus today on a 2018 plate and the Software version on it is 3.0.20204. Unsure if this has ever been replaced or upgraded, but tryingto do so over Wi-Fi is telling me there is no updates for it - when there clearly is! Android Auto is not working with it (should it be?) and is the only reason I am looking to upgrade… but if it bricks, I’d rather just leave it alone. Please adivse if I am safe to upgrade - Pastebin provided of the XML. Looking to ugrade to the latest F13 Maps and latest version of the software (3.4.23188) that I hope then supports Android Auto? * * * **SYNC Region:** EU **Navigation Variant:** Nav **Manufacturer Year:** Unknown **Install Type:** Unknown **Old SYNC Version:** 3.0.20204 **New SYNC Version:** 3.0.20204 **Do you have a error message, if so what is it?** No error as I’ve not plugged it into the car yet - too scared! 😃 **Update Method:** CyanLabs Syn3 Updater **Syn3 Updater Version:** 2.13.0.0 **Syn3 Updater Documentation Read:** yes **Syn3 Updater Log File** ```no-highlight https://pastebin.com/5jHRjAkx ``` ---
**Author:** ![warlock12118](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/w/e95f7d/32.png) [@warlock12118](https://community.cyanlabs.net/u/warlock12118)\ **Post date:** [31 December 2024 18:46 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/2 "2024-12-31T18:46:07Z")
That version already supports Android auto. Run the interrogator utility and that will tell you what APIM you have installed. ---
**Author:** ![leonsmy](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/leonsmy/32/15055_2.png) [@leonsmy](https://community.cyanlabs.net/u/leonsmy)\ **Post date:** [31 December 2024 19:04 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/3 "2024-12-31T19:04:25Z")
OK, so I must be doing something weird. I’ve plugged two phones in and it doesnt come up, when it has done on some rentals I’ve had in the past. Am I missing something? Hunted through all the menus and no reference to Android Auto APIM Model is JS7T-14G371-FDC (Checking here - [SYNC 3 APIM Hardware Database - CyanLabs](https://cyanlabs.net/fhub/sync3/hw-db/) appears its fine to upgrade). This is completely missing… ![Screenshot 2024-12-31 190359](https://community.cyanlabs.net/uploads/default/original/2X/c/ca0fd4b659588455acb389084bb91b3d86f28784.png) ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [31 December 2024 19:10 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/4 "2024-12-31T19:10:03Z")
Until you connect your phone to the Sync unit it will not appear, as you have seen with the others. The APIM is fine to upgrade to Sync 3.4. You should not have to replace the USB hub but is there is an issue with the hub it could also cause this problem. ---
**Author:** ![leonsmy](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/leonsmy/32/15055_2.png) [@leonsmy](https://community.cyanlabs.net/u/leonsmy)\ **Post date:** [31 December 2024 19:49 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/5 "2024-12-31T19:49:30Z")
Thank you Chaps!! After much more faffing about with it, I reset my APIM to factory and connected the phone and it’s come up! Odd. And simply because I can - I’m going to upgrade now! Thank you for your assistance. Really. really appreciate it! ---
**Author:** ![system](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://community.cyanlabs.net/u/system)\ **Post date:** [27 January 2025 22:13 UTC](https://community.cyanlabs.net/t/my20-or-not-unsure-and-do-not-want-to-brick/16405/6 "2025-01-27T22:13:29Z")
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