# No Apple CarPlay after upgrading to Sync 3.4 – am I missing something?

**URL:** <https://community.cyanlabs.net/t/no-apple-carplay-after-upgrading-to-sync-3-4-am-i-missing-something/21496>\
**Category:** CyanLabs Update Support\
**Tags:** oem, nav, na, APIM, SYNC3, pre-my20\
**Created:** [9 May 2025 17:49 UTC](https://community.cyanlabs.net/t/no-apple-carplay-after-upgrading-to-sync-3-4-am-i-missing-something/21496 "2025-05-09T17:49:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [9 May 2025 17:51 UTC](https://community.cyanlabs.net/t/no-apple-carplay-after-upgrading-to-sync-3-4-am-i-missing-something/21496/2 "2025-05-09T17:51:35Z")

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Hello.

Does a message about incompatible hub appear? Have you tried with android auto?.  
Have you performed a master reset?.

Since your vehicle is 2016, you would need to upgrade the USB hub as well.

Take a look at this guide → [Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3](https://community.cyanlabs.net/t/media-hub-carplay-compatible-2015-2020-ford-lincoln-sync-3/4683)

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