Pkg_errr04 after reboot

Ford SYNC 3 Support
,
1

What is your SYNC Region? EU

What is your current SYNC Version? 3,0

Do you have Navigation? Yes

Do you have a error message, if so what is it?

Pkg_errr04

Please paste your log output or provide the URL to your log file below
…

Please describe in detail your issue below
…
After the system has been update the system rebooted. Before reboot it told me to remove the USB. So I did. After rebooting it gave the errot Pkg_errr04. System looks to work fine. Any idea’s?

2

Log:
CYANLABS - SYN3 UPDATER - V2.4.2.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2004)

PREVIOUS CONFIGURATION
Version: 3,0,19205
Region: EU
Navigation: True
Mode: reformat

DESTINATION DETAILS
Mode: Directory
Path: E:

REFORMAT.LST
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.20351 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (19)
1u5t-14g386-cb.tar.gz (8,5MB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684,9MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848,6MB)
5U5T-14G391-AM_1598633466000.TAR.GZ (1,5GB)
1U5T-14G421-BAG_1591726015000.TAR.GZ (2,2GB)
1U5T-14G421-BBG_1591726765000.TAR.GZ (451,8MB)
1U5T-14G421-BCG_1591726913000.TAR.GZ (1,6GB)
1U5T-14G421-BDG_1591727234000.TAR.GZ (1GB)
1U5T-14G421-BFG_1591727753000.TAR.GZ (2,3GB)
1U5T-14G421-BGG_1591728190000.TAR.GZ (1,8GB)
1U5T-14G421-BJG_1591729086000.TAR.GZ (22MB)
4U5T-14G422-BAE_1580861780000.TAR.GZ (2,2GB)
4U5T-14G422-BBE_1580861854000.TAR.GZ (2GB)
4U5T-14G422-BCE_1580861916000.TAR.GZ (1,5GB)
4U5T-14G422-BDE_1580862152000.TAR.GZ (1,9GB)
1U5T-14G424-BJ_1591719092000.TAR.GZ (1,7KB)
1U5T-14G421-BHG_1591728542000.TAR.GZ (2,4GB)
1U5T-14G421-BEG_1591727457000.TAR.GZ (1,6GB)

LOG
[13-3-2021 16:12:35] Selected Region: EU - Release: Sync 3.4.20351 - Map Version: F9 (2019) - EU (09-2020)
[13-3-2021 16:12:35] Install Mode: reformat
[13-3-2021 16:12:35] Checking Existing File: 1u5t-14g386-cb.tar.gz
[13-3-2021 16:12:35] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[13-3-2021 16:12:35] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[13-3-2021 16:12:35] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:35] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[13-3-2021 16:12:37] Validated: 4U5T-14G423-AB_1598633764000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:37] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[13-3-2021 16:12:40] Validated: 5U5T-14G381-EM_1611967752000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:40] Checking Existing File: 5U5T-14G391-AM_1598633466000.TAR.GZ
[13-3-2021 16:12:45] Validated: 5U5T-14G391-AM_1598633466000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:45] Checking Existing File: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[13-3-2021 16:12:55] Validated: 1U5T-14G421-BAG_1591726015000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:55] Checking Existing File: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[13-3-2021 16:12:58] Validated: 1U5T-14G421-BBG_1591726765000.TAR.GZ (Skipping Download)
[13-3-2021 16:12:58] Checking Existing File: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[13-3-2021 16:13:04] Validated: 1U5T-14G421-BCG_1591726913000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:04] Checking Existing File: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[13-3-2021 16:13:08] Validated: 1U5T-14G421-BDG_1591727234000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:08] Checking Existing File: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[13-3-2021 16:13:15] Validated: 1U5T-14G421-BFG_1591727753000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:15] Checking Existing File: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[13-3-2021 16:13:22] Validated: 1U5T-14G421-BGG_1591728190000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:22] Checking Existing File: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[13-3-2021 16:13:22] Validated: 1U5T-14G421-BJG_1591729086000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:22] Checking Existing File: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[13-3-2021 16:13:29] Validated: 4U5T-14G422-BAE_1580861780000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:29] Checking Existing File: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[13-3-2021 16:13:37] Validated: 4U5T-14G422-BBE_1580861854000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:37] Checking Existing File: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[13-3-2021 16:13:43] Validated: 4U5T-14G422-BCE_1580861916000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:43] Checking Existing File: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[13-3-2021 16:13:50] Validated: 4U5T-14G422-BDE_1580862152000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:50] Checking Existing File: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[13-3-2021 16:13:50] Validated: 1U5T-14G424-BJ_1591719092000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:50] Checking Existing File: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[13-3-2021 16:13:58] Validated: 1U5T-14G421-BHG_1591728542000.TAR.GZ (Skipping Download)
[13-3-2021 16:13:58] Checking Existing File: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[13-3-2021 16:14:05] Validated: 1U5T-14G421-BEG_1591727457000.TAR.GZ (Skipping Download)
[13-3-2021 16:14:05] Preparing selected directory (No USB Drive Selected)
[13-3-2021 16:14:24] Generating reformat.lst
[13-3-2021 16:14:24] Generating autoinstall.lst
[13-3-2021 16:14:24] Checking Existing File: 1u5t-14g386-cb.tar.gz
[13-3-2021 16:14:24] Copying: 1u5t-14g386-cb.tar.gz
[13-3-2021 16:14:24] Validating: 1u5t-14g386-cb.tar.gz
[13-3-2021 16:14:24] Copied: 1u5t-14g386-cb.tar.gz
[13-3-2021 16:14:24] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[13-3-2021 16:14:24] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[13-3-2021 16:14:27] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[13-3-2021 16:14:27] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[13-3-2021 16:14:27] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[13-3-2021 16:14:27] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[13-3-2021 16:14:46] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[13-3-2021 16:14:48] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[13-3-2021 16:14:48] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[13-3-2021 16:14:48] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[13-3-2021 16:15:38] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[13-3-2021 16:15:41] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[13-3-2021 16:15:41] Checking Existing File: 5U5T-14G391-AM_1598633466000.TAR.GZ
[13-3-2021 16:15:41] Copying: 5U5T-14G391-AM_1598633466000.TAR.GZ
[13-3-2021 16:17:45] Validating: 5U5T-14G391-AM_1598633466000.TAR.GZ
[13-3-2021 16:17:49] Copied: 5U5T-14G391-AM_1598633466000.TAR.GZ
[13-3-2021 16:17:49] Checking Existing File: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[13-3-2021 16:17:49] Copying: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[13-3-2021 16:20:44] Validating: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[13-3-2021 16:20:51] Copied: 1U5T-14G421-BAG_1591726015000.TAR.GZ
[13-3-2021 16:20:51] Checking Existing File: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[13-3-2021 16:20:51] Copying: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[13-3-2021 16:21:29] Validating: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[13-3-2021 16:21:30] Copied: 1U5T-14G421-BBG_1591726765000.TAR.GZ
[13-3-2021 16:21:30] Checking Existing File: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[13-3-2021 16:21:30] Copying: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[13-3-2021 16:23:43] Validating: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[13-3-2021 16:23:47] Copied: 1U5T-14G421-BCG_1591726913000.TAR.GZ
[13-3-2021 16:23:47] Checking Existing File: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[13-3-2021 16:23:47] Copying: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[13-3-2021 16:25:08] Validating: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[13-3-2021 16:25:11] Copied: 1U5T-14G421-BDG_1591727234000.TAR.GZ
[13-3-2021 16:25:11] Checking Existing File: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[13-3-2021 16:25:11] Copying: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[13-3-2021 16:28:21] Validating: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[13-3-2021 16:28:29] Copied: 1U5T-14G421-BFG_1591727753000.TAR.GZ
[13-3-2021 16:28:29] Checking Existing File: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[13-3-2021 16:28:29] Copying: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[13-3-2021 16:30:59] Validating: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[13-3-2021 16:31:04] Copied: 1U5T-14G421-BGG_1591728190000.TAR.GZ
[13-3-2021 16:31:04] Checking Existing File: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[13-3-2021 16:31:04] Copying: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[13-3-2021 16:31:07] Validating: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[13-3-2021 16:31:07] Copied: 1U5T-14G421-BJG_1591729086000.TAR.GZ
[13-3-2021 16:31:07] Checking Existing File: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[13-3-2021 16:31:07] Copying: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[13-3-2021 16:33:52] Validating: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[13-3-2021 16:33:58] Copied: 4U5T-14G422-BAE_1580861780000.TAR.GZ
[13-3-2021 16:33:58] Checking Existing File: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[13-3-2021 16:33:58] Copying: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[13-3-2021 16:36:41] Validating: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[13-3-2021 16:36:47] Copied: 4U5T-14G422-BBE_1580861854000.TAR.GZ
[13-3-2021 16:36:47] Checking Existing File: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[13-3-2021 16:36:47] Copying: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[13-3-2021 16:38:50] Validating: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[13-3-2021 16:38:54] Copied: 4U5T-14G422-BCE_1580861916000.TAR.GZ
[13-3-2021 16:38:54] Checking Existing File: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[13-3-2021 16:38:54] Copying: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[13-3-2021 16:42:06] Validating: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[13-3-2021 16:42:12] Copied: 4U5T-14G422-BDE_1580862152000.TAR.GZ
[13-3-2021 16:42:12] Checking Existing File: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[13-3-2021 16:42:12] Copying: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[13-3-2021 16:42:12] Validating: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[13-3-2021 16:42:12] Copied: 1U5T-14G424-BJ_1591719092000.TAR.GZ
[13-3-2021 16:42:12] Checking Existing File: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[13-3-2021 16:42:12] Copying: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[13-3-2021 16:46:34] Validating: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[13-3-2021 16:46:44] Copied: 1U5T-14G421-BHG_1591728542000.TAR.GZ
[13-3-2021 16:46:44] Checking Existing File: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[13-3-2021 16:46:44] Copying: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[13-3-2021 16:48:59] Validating: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[13-3-2021 16:49:04] Copied: 1U5T-14G421-BEG_1591727457000.TAR.GZ
[13-3-2021 16:49:04] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!

3

I’ve done a reset, but it did’nt make a difference.

4

it’s fine you left the USB in after it finished and therefore it tried to reinstall which it can’t do as the package is revoked.

5

Thnx. As it went back on the system messaged I should put the USB back in.

6

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