Radiostation names too short

What is your SYNC Region?
EU

Do you have Navigation?
Yes

What region is your SYNC APIM?
EU

What was your old SYNC Version?

What is your new SYNC Version?
3.4.20351

Do you have a error message, if so what is it?
no

How did you update, Ford Website / CyanLabs Website / Syn3 Updater?
syn3 updater

Interrogator Log:


<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2021-09-08" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>xxxxxx</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:BroadcastDTCType>
    <d2p1:DTC DTCValue="c1210008"/>
  </p:BroadcastDTCType>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-EM</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>315535542d3134473432312d424147000000000000000000315535542d3134473432312d424247000000000000000000315535542d3134473432312d424347000000000000000000315535542d3134473432312d424447000000000000000000315535542d3134473432312d424547000000000000000000315535542d3134473432312d424647000000000000000000315535542d3134473432312d424747000000000000000000315535542d3134473432312d424847000000000000000000315535542d3134473432312d424a47000000000000000000355535542d3134473339312d414d00000000000000000000345535542d3134473432322d424345000000000000000000345535542d3134473432332d414200000000000000000000315535542d3134473635382d414600000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>a78b9625</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>f02f168f</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>0b68619230021c1b0004</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>474d00060003090000040005</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0100060000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01000000000007</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>190519052653</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>80</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>0b00330000000005ef000056565d0061</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-GB5T-14G371-CB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response>HB5T-14G380-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response>HB5T-14G371-FAF</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>GB5T-14G375-FA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>WV5400C2</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>00</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>GB5T-14G374-CB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response/>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>80:30:dc:ac:45:28</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>80:30:dc:ac:45:29</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:DTC DTCValue="c1210008"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2021-09-08T13:33:05+00:00" RAM="1037451264" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="676K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.7G" available="16M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.4G" available="16M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.5G" available="9.3M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.2G" available="18M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.7G" available="24M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="38M" available="308K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.2G" available="8.4M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.6G" available="29M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="3.4G" available="33M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="8.4M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="998M" available="21M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="927M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="128M"/>
      <d2p1:PartitionHealth type="/fs/mp/resources" total="73M" available="432K"/>
      <d2p1:PartitionHealth type="/fs/images/" total="54G" available="25G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>

Hello,
i made a topic a week ago but got no response yet. So i will try once again, but this time with a full interrogator log and a screenshot. Excuse my old post please.
So the problem i have is that the Radiostation names (and also other text in that position) get capped very early. I am not sure what could cause this, i have tried switching themes but it seems not to change the situation.
Did anyone had a similar situation and maybe have a solution for it?
Please see my screenshot, the station name is KISS FM, so there would be only one more letter to print, but it stops there and prints “…” instead:

Thank you all very much

This is a known issue that came in a few releases back, there’s no fix for it as ford need to make changes to the HMI files. Long story short, it’s just how it is.

Ah ok! Thank you for the response, i was not able to find any information about this in the forum here, or maybe my search keywords were bad.
Thank you very much! Too bad there is nothing i can do!

Ok, i played around a bit more and updated to from
3.4.20351

to
3.4.21194

and then a general reset. Now the radio station names are working properly.

1 Like

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