Hi all,
Never had an issue using the updater to update maps or software in the past but yesterday when I tried to update from 3.4.21265 to 3.4.22110 and from map F10 to F11 the update process failed with the following error:
Error in 4U5T-14G422-BAG_1644245686000.TAR.GZ
Now whenever my unit comes on it asks for a flash drive, goes through a lengthy install process of extracting apps, maps, voice, nav voice then fails at the end with the above error message on a red screen.
Any help would be appreciated, thank you.
SYNC Region: Europe
Navigation Variant: Yes
Install Type: Retrofitted
Old SYNC Version: 3.4.21265
New SYNC Version: 3.4.22110
Do you have a error message, if so what is it?
Error in 4U5T-14G422-BAG_1644245686000.TAR.GZ
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.11.3.0 Stable
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.3.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21265
Region: EU
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: USB SanDisk 3.2Gen1 USB Device
Size: 57.3GB
FileSystem: FAT32
Partition Type: MBR
REFORMAT.LST
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
APPS=5U5T-14G381-EZ_1652218180000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
VOICE=5U5T-14G391-AS_1644006548000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.3.0 Stable - downgrade Mode - Sync 3.4.22110 EU
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G381-EZ_1652218180000.TAR.GZ (869.8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
5U5T-14G391-AS_1644006548000.TAR.GZ (1.5GB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473.7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23.9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2.6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2.4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1.6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1.1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1.7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2.2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1.7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1.6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2.2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2.3GB)
LOG
[26/07/2022 11:57:20] Selected Region: EU - Release: Sync 3.4.22110 - Map Version: F10 (2020) - EU (03 2021)
[26/07/2022 11:57:20] Install Mode: Auto-Detect (downgrade) Forced: False
[26/07/2022 11:57:20] MY20 Protection: Auto-Detect
[26/07/2022 11:57:20] Formatting USB drive
[26/07/2022 11:57:20] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[26/07/2022 11:57:27] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[26/07/2022 11:57:30] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[26/07/2022 11:57:30] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[26/07/2022 11:57:30] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[26/07/2022 11:57:30] Checking Existing File: 1u5t-14g386-cb.tar.gz
[26/07/2022 11:57:30] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[26/07/2022 11:57:30] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[26/07/2022 11:57:33] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download)
[26/07/2022 11:57:33] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[26/07/2022 11:57:38] Validated: 5U5T-14G381-EZ_1652218180000.TAR.GZ (Skipping Download)
[26/07/2022 11:57:38] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[26/07/2022 11:57:38] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download)
[26/07/2022 11:57:38] Checking Existing File: 5U5T-14G391-AS_1644006548000.TAR.GZ
[26/07/2022 11:57:46] Validated: 5U5T-14G391-AS_1644006548000.TAR.GZ (Skipping Download)
[26/07/2022 11:57:46] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 11:57:46] Validate: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Failed!, Downloading)
[26/07/2022 11:57:46] Downloading: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 12:22:19] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 12:22:26] Downloaded: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 12:22:26] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 12:22:26] Downloading: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 12:27:20] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 12:27:21] Downloaded: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 12:27:21] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 12:27:21] Downloading: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 12:27:40] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 12:27:40] Downloaded: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 12:27:40] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 12:27:40] Downloading: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 13:00:09] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 13:00:19] Downloaded: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 13:00:19] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 13:00:19] Downloading: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 13:29:51] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 13:29:59] Downloaded: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 13:29:59] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 13:29:59] Downloading: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 13:48:21] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 13:48:27] Downloaded: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 13:48:27] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 13:48:27] Downloading: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 14:00:27] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 14:00:31] Downloaded: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 14:00:31] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 14:00:31] Downloading: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 14:20:09] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 14:20:15] Downloaded: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 14:20:15] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 14:20:15] Downloading: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 14:44:37] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 14:44:45] Downloaded: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 14:44:45] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 14:44:45] Downloading: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 14:44:45] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 14:44:45] Downloaded: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 14:44:45] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 14:44:45] Downloading: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 15:07:52] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 15:07:59] Downloaded: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 15:07:59] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 15:07:59] Downloading: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 15:28:13] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 15:28:18] Downloaded: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 15:28:18] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 15:28:18] Downloading: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 15:54:56] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 15:55:04] Downloaded: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 15:55:04] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 15:55:04] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:18:17] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:18:26] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:18:26] Preparing USB drive
[26/07/2022 16:18:26] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[26/07/2022 16:18:26] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[26/07/2022 16:18:36] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[26/07/2022 16:18:38] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[26/07/2022 16:18:38] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[26/07/2022 16:18:38] Copying: GB5T-14G386-SC_85041.tar.gz
[26/07/2022 16:18:39] Validating: GB5T-14G386-SC_85041.tar.gz
[26/07/2022 16:18:39] Copied: GB5T-14G386-SC_85041.tar.gz
[26/07/2022 16:18:39] Checking Existing File: 1u5t-14g386-cb.tar.gz
[26/07/2022 16:18:39] Copying: 1u5t-14g386-cb.tar.gz
[26/07/2022 16:18:39] Validating: 1u5t-14g386-cb.tar.gz
[26/07/2022 16:18:39] Copied: 1u5t-14g386-cb.tar.gz
[26/07/2022 16:18:39] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[26/07/2022 16:18:39] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[26/07/2022 16:18:54] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[26/07/2022 16:18:59] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[26/07/2022 16:18:59] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[26/07/2022 16:18:59] Copying: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[26/07/2022 16:19:44] Validating: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[26/07/2022 16:19:56] Copied: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[26/07/2022 16:19:56] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[26/07/2022 16:19:56] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[26/07/2022 16:19:59] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[26/07/2022 16:20:00] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[26/07/2022 16:20:00] Checking Existing File: 5U5T-14G391-AS_1644006548000.TAR.GZ
[26/07/2022 16:20:00] Copying: 5U5T-14G391-AS_1644006548000.TAR.GZ
[26/07/2022 16:21:46] Validating: 5U5T-14G391-AS_1644006548000.TAR.GZ
[26/07/2022 16:22:08] Copied: 5U5T-14G391-AS_1644006548000.TAR.GZ
[26/07/2022 16:22:08] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 16:22:08] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 16:24:18] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 16:24:45] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[26/07/2022 16:24:45] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 16:24:45] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 16:25:23] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 16:25:30] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[26/07/2022 16:25:30] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 16:25:30] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 16:25:32] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 16:25:32] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[26/07/2022 16:25:32] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 16:25:32] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 16:28:58] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 16:29:34] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[26/07/2022 16:29:34] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 16:29:34] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 16:32:45] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 16:33:19] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[26/07/2022 16:33:19] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 16:33:19] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 16:35:04] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 16:35:27] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[26/07/2022 16:35:27] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 16:35:27] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 16:36:52] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 16:37:07] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[26/07/2022 16:37:07] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 16:37:07] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 16:39:22] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 16:39:48] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[26/07/2022 16:39:48] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 16:39:48] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 16:42:44] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 16:43:15] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[26/07/2022 16:43:15] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 16:43:15] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 16:43:15] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 16:43:15] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[26/07/2022 16:43:15] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 16:43:15] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 16:45:27] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 16:45:56] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[26/07/2022 16:45:56] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 16:45:56] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 16:48:05] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 16:48:28] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[26/07/2022 16:48:28] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 16:48:28] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 16:51:18] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 16:51:49] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[26/07/2022 16:51:49] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:51:49] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:54:49] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:55:20] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[26/07/2022 16:55:20] Generating reformat.lst
[26/07/2022 16:55:21] Generating autoinstall.lst
[26/07/2022 16:55:21] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!