# Screen went black after 3.0 to3.4 upgrade

**URL:** <https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757>\
**Category:** CyanLabs Update Support\
**Tags:** Syn3Updater, nav, na, oem, pre-my20, SYNC3, APIM\
**Created:** [7 August 2024 19:54 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757 "2024-08-07T19:54:32Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [7 August 2024 19:54 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/1 "2024-08-07T19:54:32Z")

</div>

Cannot get anything on radio to work. soft reset no good… USB dose nothing when inserted. I am trying to get rw data cleaner, but not finding it.

* * *

**SYNC Region:** NA

**Navigation Variant:** Nav

**Manufacturer Year:** Pre MY20

**Install Type:** OEM

**Old SYNC Version:** 3.0.20204

**New SYNC Version:** 3.4.23188

**Do you have a error message, if so what is it?**  
none

**Update Method:** CyanLabs Syn3 Updater

**Syn3 Updater Version:** the latest 2.12.5.0

**Syn3 Updater Documentation Read:** yes

**Syn3 Updater Log File**

```no-highlight
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Generic- SD/MMC USB Device
Size: 14.8GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[8/7/2024 11:32:53 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA 
[8/7/2024 11:32:53 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[8/7/2024 11:32:53 AM] MY20 Protection: Auto-Detect 
[8/7/2024 11:32:53 AM] Formatting USB drive
[8/7/2024 11:32:53 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[8/7/2024 11:33:01 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:33:01 AM] Downloading: 1u5t-14g386-cb.tar.gz
[8/7/2024 11:33:03 AM] Validating: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:33:03 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:33:03 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:33:03 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[8/7/2024 11:33:03 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:33:03 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:33:03 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:33:03 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[8/7/2024 11:33:11 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:33:13 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:33:13 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:33:13 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[8/7/2024 11:33:21 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:33:23 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:33:23 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:33:23 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2024 11:33:34 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:33:38 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:33:38 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:33:38 AM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[8/7/2024 11:33:45 AM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:33:47 AM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:33:47 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:33:47 AM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[8/7/2024 11:34:04 AM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:34:07 AM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:34:07 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:34:07 AM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[8/7/2024 11:34:25 AM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:34:30 AM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:34:30 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:34:30 AM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[8/7/2024 11:34:39 AM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:34:42 AM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:34:42 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:34:42 AM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[8/7/2024 11:34:56 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:35:01 AM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:35:01 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:35:01 AM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[8/7/2024 11:35:24 AM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:35:29 AM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:35:29 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:35:29 AM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[8/7/2024 11:35:43 AM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:35:48 AM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:35:48 AM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 11:35:48 AM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[8/7/2024 11:36:02 AM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 11:36:07 AM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 11:36:07 AM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 11:36:07 AM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[8/7/2024 11:36:23 AM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 11:36:29 AM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 11:36:29 AM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 11:36:29 AM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[8/7/2024 11:36:46 AM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 11:36:51 AM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 11:36:51 AM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 11:36:51 AM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[8/7/2024 11:37:05 AM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 11:37:10 AM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 11:37:10 AM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 11:37:10 AM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[8/7/2024 11:37:30 AM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 11:37:35 AM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 11:37:35 AM] Preparing USB drive
[8/7/2024 11:37:35 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:37:35 AM] Copying: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:37:35 AM] Validating: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:37:36 AM] Copied: 1u5t-14g386-cb.tar.gz 
[8/7/2024 11:37:36 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:37:36 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:37:36 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:37:36 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/7/2024 11:37:36 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:37:36 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:38:09 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:38:39 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2024 11:38:39 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:38:39 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:39:25 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:40:07 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2024 11:40:07 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:40:07 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:41:18 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:42:24 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2024 11:42:24 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:42:24 AM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:43:08 AM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:43:48 AM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[8/7/2024 11:43:48 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:43:48 AM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:44:52 AM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:45:54 AM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[8/7/2024 11:45:54 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:45:54 AM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:47:37 AM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:49:12 AM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[8/7/2024 11:49:12 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:49:12 AM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:50:10 AM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:51:02 AM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[8/7/2024 11:51:02 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:51:02 AM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:52:25 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:53:42 AM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[8/7/2024 11:53:42 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:53:42 AM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:55:21 AM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:56:56 AM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[8/7/2024 11:56:56 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:56:56 AM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:58:30 AM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:59:55 AM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[8/7/2024 11:59:55 AM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 11:59:55 AM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 12:01:29 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 12:02:57 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[8/7/2024 12:02:57 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 12:02:57 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 12:04:50 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 12:06:35 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[8/7/2024 12:06:35 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 12:06:35 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 12:08:10 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 12:09:39 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[8/7/2024 12:09:39 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 12:09:39 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 12:11:13 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 12:12:42 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[8/7/2024 12:12:42 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 12:12:42 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 12:14:04 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 12:15:20 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[8/7/2024 12:15:20 PM] Generating reformat.lst
[8/7/2024 12:15:20 PM] Generating autoinstall.lst
[8/7/2024 12:15:20 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

```

---

<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [7 August 2024 20:28 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/2 "2024-08-07T20:28:30Z")

</div>

Unmount the unit and share a picture of its sticker.

---

<div class="post-metadata">

**Author:** ![warlock12118](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/w/e95f7d/32.png) [@warlock12118](https://community.cyanlabs.net/u/warlock12118)\
**Post date:** [7 August 2024 20:52 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/3 "2024-08-07T20:52:25Z")

</div>

> [@edcp](#):
>
> `Generic- SD/MMC USB Device`

Also use an actual good quality USB flash drive, not an SD card reader.

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [7 August 2024 22:29 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/4 "2024-08-07T22:29:04Z")

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I just took head unit out, and date on it is July 2023. i guess its a brick now !!! Any way to un brick it???. do I just replace the head unit??

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<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [7 August 2024 22:34 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/5 "2024-08-07T22:34:34Z")

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Can you share a picture? (I’ve already asked for this)

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [7 August 2024 23:26 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/6 "2024-08-07T23:26:53Z")

</div>

![PXL_20240807_221257705](https://community.cyanlabs.net/uploads/default/original/2X/b/bd1b720517789d39f6bf8939e9d5724ec119313d.jpeg)

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<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [7 August 2024 23:50 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/7 "2024-08-07T23:50:18Z")

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No no, the sticker on the back please…

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 00:02 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/8 "2024-08-08T00:02:01Z")

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Ill do it tomorrow, is it repairable or do I find a new one? I knew it was word on when I saw 1 mounting screw missing !!

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<div class="post-metadata">

**Author:** ![bill32399](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/bill32399/32/2724_2.png) [@bill32399](https://community.cyanlabs.net/u/bill32399)\
**Post date:** [8 August 2024 00:18 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/9 "2024-08-08T00:18:44Z")

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Yea wrong sticker but that is still not a good sign if it has that date.

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<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [8 August 2024 00:47 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/10 "2024-08-08T00:47:50Z")

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Yep, as said before, it’s not looking good…  
But we need to see the APIM model…

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<div class="post-metadata">

**Author:** ![Jainesh](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/j/50afbb/32.png) [@Jainesh](https://community.cyanlabs.net/u/Jainesh)\
**Post date:** [8 August 2024 02:29 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/11 "2024-08-08T02:29:12Z")

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I am in the same boat buddy. I just got mine from Ebay, and they had to set my VIN on it. It was 350 USD. Or you can get it from China which is 259 USD. I just needed something asap and did an overnight shipping.

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<div class="post-metadata">

**Author:** ![Jainesh](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/j/50afbb/32.png) [@Jainesh](https://community.cyanlabs.net/u/Jainesh)\
**Post date:** [8 August 2024 02:30 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/12 "2024-08-08T02:30:06Z")

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Also replacing isn’t that hard it seems, I wish there was a video or something. Mine is a 2018 Lincol Navigator, and it is under the dash, directly under the shift buttons

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 11:48 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/14 "2024-08-08T11:48:54Z")

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![thumbnail_1000017860](https://community.cyanlabs.net/uploads/default/original/2X/c/c5326f02ad7d2a5023b5a842355b927d398a8c3e.jpeg)

 ![thumbnail_1000017862](https://community.cyanlabs.net/uploads/default/original/2X/0/03c3a5c0857f6968b94822a349434444f64b8f4d.jpeg)

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<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [8 August 2024 11:54 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/15 "2024-08-08T11:54:22Z")

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Thank you for the pictures… Please do not send consecutive messages, put all the information in a single message or use the edit button to add information.

Yep, that confirms what we all knew, it’s MY20.  
I know this won’t help you in your current state, but if unsure always let Syn3Updater check…

That APIM is flagged as MY20, should Syn3Updater had checked it would have prevented this.

 ![Screenshot_20240808_084936_Chrome](https://community.cyanlabs.net/uploads/default/original/2X/7/7cc1861bff4be21adff19a5a607949b001cd1db2.jpeg)

About options, you can try reviving it by using this as guide → [GitHub - bigunclemax/sync3flash: Ford Sync 3 reformat flash tool](https://github.com/bigunclemax/sync3flash)  
It’s not for everyone, but that will be up to you…

Also, since you are NA based you can get in touch with Naviupgrade, he does recoveries as well…

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 12:00 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/16 "2024-08-08T12:00:54Z")

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I’m new. It said 1 picture per post.

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<div class="post-metadata">

**Author:** ![warlock12118](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/w/e95f7d/32.png) [@warlock12118](https://community.cyanlabs.net/u/warlock12118)\
**Post date:** [8 August 2024 12:30 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/17 "2024-08-08T12:30:52Z")

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Since you’ve got it out, Naviupgrade offers a recovery service on his site.

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 12:51 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/18 "2024-08-08T12:51:44Z")

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> [@SaNdMaN](#):
>
> Naviupgrade

> [@SaNdMaN](#):
>
> Naviupgrade

Just did the purchase.!!!

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<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [8 August 2024 13:01 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/19 "2024-08-08T13:01:17Z")

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> [@edcp](#):
>
> I’m new. It said 1 picture per post.

I’ve changed your user’s status, it should not happen again.

> [@edcp](#):
>
> Just did the purchase.!!!

Great!, I hope everything works out.

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 13:41 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/20 "2024-08-08T13:41:20Z")

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Thanks!!  
I bought a 2017 Expedition 3 weeks ago and no clue a new radio was put in.  
$200.a lot better then $550.ishhhhh

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<div class="post-metadata">

**Author:** ![edcp](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/e/e47774/32.png) [@edcp](https://community.cyanlabs.net/u/edcp)\
**Post date:** [8 August 2024 19:47 UTC](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757/21 "2024-08-08T19:47:40Z")

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ANY idea how to get in touch with Navupgrade? No phone numbers. That “contact us”  
is useless. I keep getting error message

[Next page](https://community.cyanlabs.net/t/screen-went-black-after-3-0-to3-4-upgrade/14757.md?page=2)