Sync 3.4.20196 - Feedback & Issues

Waze navigation in the ipc cluster is working again. Waze beta 4.67.0.1.

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After updating to Sync 3.4 20196, the GPS of the car does not work and from the Ford Pass app I cannot locate the vehicle.

How can I solve?

Did you try doing a master reset? Removing/adding your car?

hi, I have a problem, if I install just the apps, voice, dab and gracenotes files, everything is fine, but if I try to include the maps it gives me the error LST_err008, how can I solve?

Completed the update to 3.4.20196 today on my Ford Fiesta MK8.

From experience with software on mobile devices, I always feel much more comfortable attempting upgrades from fresh. For this reason, I downgraded and used the format tool, and then upgraded and installed the new F9/09 map with this update.

After install I performed a master reset.

This update seems FAR more responsive and fluid than 20136. Startup is noticeably quicker when entering the car, and the shutdown animation is far smoother. This could be just me, but audio quality at least through CarPlay seems improved too.

One thing I did notice, when playing audio over Bluetooth adjusting the volume on my phone had zero effect on the volume of the system. It was either mute, or full blast and volume controlled by the unit. This could be an iPhone bug or a one off, I don’t really use Bluetooth Audio so it’s not a major issue for me. Bluetooth is still relatively laggy at changing songs, showing the title on screen around 1-2 seconds before playback.

This also added Radio Logos for DAB in the UK. On first boot most radio logo’s didn’t show. A master reset seemed to fix this, although for some stations logos are still not displayed.

Somebody asked what the new maps added, well this just could be me but some new estates were built near the beginning of this year which weren’t complete until a few months ago. These estates show up on my navigation unit and I’m fairly certain they didn’t before.

Will report back if I have any issues over the next few days, but so far so good :smile:

PS: When I went to 20136 I followed the manual process on a Mac. This time I decided to use Bootcamp and use the Automated Method. What an absolutely amazing program, thank-you so much. What took me 6 1/2 hours on a Mac took me less than two hours with this program. When I can afford to contribute, believe me I will.

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From the error list here on the website:
LST_ERR08 – Error is LST_ERR_OPEN_LIMIT_EXCEEDED – Fix: you can only have 10 items in the autoinstall.lst, remove extras.

Install the maps separately, or use the downloader app to downgrade and reformat with the maps. You have an EU nav unit?

Hi CyanLabs, can you please check the log file to find the error why the unit cannot find update packages? Thanks a lot.

Edit: log uploaded via app, https://hastebin.com/raw/udolekodeg

ok thanks kind, latest version sync ok.

Hi there, I think I’ve found the bug… I used wrong usb port for updating, the one which is under dasboard, not the one which is located under the armrest box. What’s interesting is that port under dashboard recognize usb stick for reformating, but after restart it won’t recognize update packages. It was looking for usb stick which is under armrest box.

Sorry for my stupidity, hope it helps future users.

Excellent :slight_smile: that was annoying me that it broke

Just checking as I think it’s fine, but can I go straight from 3.0.18025 and EU F7 maps, to 3.4.20196?

I used the automatic tool to create the USB, choosing Any Other Sync as current version and F9 (2019) - EU (09/2020) as the maps required.

Yes although at this point yo would be better off using the about to be released app

I could give that a go—but is the improvement just in the UI that creates the USB, or would I end up with different files on the USB that would then make the upgrade to the car go more smoothly?

The process is even more automated

OK, thanks for your help. I already have the USB created from the soon-to-be old app using the settings above, so sounds like there’s no point waiting to re-create that. But I’ll give the new app a look later anyway.

hello together. i hope someone could help me because im a littel bit confused now.

i was on sync 3.3 19052. and do the upgrade with the cynlab sync updater to the latest 3.4 20196. i choose no maps and thought it will keep the F8 maps. but it seems like it delted the Maps part from my sync. im am now on 3.4 20196 but without navigation. then i donwload the 20196 again with the latest F9 maps but i can update it because sync shows me PKG ERROR 4.

could someone tell me what exactly i can do now? thx

No maps means you will have NO MAPS, not sure what you expected?

You haven’t updated your SYNC Current Version therefore it’s not generating a downgrade install, this is all documented.

ok mybe i missunterstood the the option. could u tell me what i can do now? should i downgrade ? or can i try to update only the F9 maps. ?

In Syn3Updater make sure your current version is set correctly in the configuration. Then create the USB and insert it. That’s all

thx sir for ur answer. but thats what i did with the old app version. And get the error

the autoinstall shows

; Generated by CyanLabs Ford Sync Downloader - Sync 3.4.20196 EU

[SYNCGen3.0_ALL]
Item1 = 1U5T-14G386-CB - SyncMyRide\1U5T-14G386-CB.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz

Options = AutoInstall

and reformat

APPS=5U5T-14G381-EG_1598634070000.TAR.GZ
GRACENOTES=4U5T-14G423-AA_123694.tar.gz
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
VOICE=5U5T-14G391-AM_1598633466000.TAR.GZ
MAP=1U5T-14G421-BAG_1591726015000.TAR.GZ
MAP=1U5T-14G421-BBG_1591726765000.TAR.GZ
MAP=1U5T-14G421-BCG_1591726913000.TAR.GZ
MAP=1U5T-14G421-BDG_1591727234000.TAR.GZ
MAP=1U5T-14G421-BEG_1591727457000.TAR.GZ
MAP=1U5T-14G421-BFG_1591727753000.TAR.GZ
MAP=1U5T-14G421-BGG_1591728190000.TAR.GZ
MAP=1U5T-14G421-BHG_1591728542000.TAR.GZ
MAP=1U5T-14G421-BJG_1591729086000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAE_1580861780000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBE_1580861854000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCE_1580861916000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDE_1580862152000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BJ_1591719092000.TAR.GZ

or should i check better the version and create a new file ? With the new app version and F9 maps?