# Sync 3 No Display **URL:** \ **Category:** Ford Update Support\ **Tags:** retrofit, nav, na, APIM, SYNC3, pre-my20\ **Created:** [4 May 2026 02:50 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168 "2026-05-04T02:50:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 02:50 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/1 "2026-05-04T02:50:35Z")
I have a sync 3 apim I got from a buddies F150, I connected it to my vehicle and it showed no display (screen works as I’ve used it before with a different apim), FORScan first saw it on the MS Can line so I uploaded my asbuilt for my vehicle then did a rescan, it showed up on the HS Can line next but still no display, I believe the apim should be showing up on the HS3 Can line. * * * **SYNC Region:** NA **Navigation Variant:** Nav **Manufacturer Year:** Pre MY20 **Install Type:** Retrofit **Old SYNC Version:** 3.4 **New SYNC Version:** 3.4 **Do you have a error message, if so what is it?** No **Update Method:** Official Ford ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [4 May 2026 02:53 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/2 "2026-05-04T02:53:11Z")
Run the Interrogator Utility or look for DTC’s and see what the Sync software version of the APIM actually is and what is the hardware part number. Has the APIM been reformatted or is it MY20+? ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 03:03 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/3 "2026-05-04T03:03:10Z")
Can’t run anything, no dtcs either, I believe it’s the power board (got a new one on the way) but wondering why it’s not showing up on the hs3 line, but I’m guessing that and the screen not turning on are related ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 03:04 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/4 "2026-05-04T03:04:05Z")
Also it’s not a my20, came out of a 2018 f150 diesel ---
**Author:** ![bill32399](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/bill32399/32/2724_2.png) [@bill32399](https://community.cyanlabs.net/u/bill32399)\ **Post date:** [4 May 2026 03:19 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/5 "2026-05-04T03:19:27Z")
That does not mean it was never replaced with a MY 2020+ APIM. ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [4 May 2026 03:23 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/6 "2026-05-04T03:23:17Z")
The main board is the one you are referring to, which also controls the networking and GPS. The smaller aux board is the Sync board, or memory board, which of course controls Sync, and separately from that, onboard navigation. Just because it came from a 2018 vehicle does not exclude it from being MY20+. It could be a retrofit or a Ford Service Replacement, which very well could be MY20+. The only way to know is to look at the part number or service number that indicates the eMMC version. ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 03:27 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/7 "2026-05-04T03:27:35Z")
I can try to check tomorrow, but all I know is the screen went dark on my buddy while he was driving so I gave my him old apim as my other vehicle was totalled, I do know the apim is a j series model which is one I have been looking for ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [4 May 2026 03:29 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/8 "2026-05-04T03:29:46Z")
Part number is on the back of the APIM, the side that connects to the screen. So you have to take the screen off to see it. Take a pic of the back of the APIM and post it here… ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 03:35 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/9 "2026-05-04T03:35:32Z")
Ight, I’ll post that pn tomorrow ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 17:28 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/10 "2026-05-04T17:28:54Z")
![IMG_0583](https://community.cyanlabs.net/uploads/default/original/3X/6/8/68373e6167aea3486a5aba9ba570f052de4d3c3e.jpeg) ![IMG_0582](https://community.cyanlabs.net/uploads/default/original/3X/a/f/afaafe6ec8fd0b49c6d16992d4a17572e46054fb.jpeg) ---
**Author:** ![bill32399](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/bill32399/32/2724_2.png) [@bill32399](https://community.cyanlabs.net/u/bill32399)\ **Post date:** [4 May 2026 22:57 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/11 "2026-05-04T22:57:36Z")
Not a 2020+ ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [4 May 2026 23:25 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/12 "2026-05-04T23:25:26Z")
Thought so ---
**Author:** ![SFRANCO](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sfranco/32/11005_2.png) [@SFRANCO](https://community.cyanlabs.net/u/SFRANCO)\ **Post date:** [5 May 2026 00:04 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/13 "2026-05-05T00:04:01Z")
What year is your truck? Also, was it working before? Did you upgrade from a 4-inch,sync 2? sync 3? system? ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [5 May 2026 00:15 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/14 "2026-05-05T00:15:12Z")
My vehicle is a 2013 fusion titanium, the apim came from a 2018 f150 and was working till it just shut off and didn’t turn back on, both my screen and the one from the f150 work and was determined the apim wasn’t working, I just find it weird that the module is only showing on the hs can instead of the hs3 line like it should, I even checked wiring diagrams and it should be prioritizing the hs3 line but it’s not. Almost like it’s dead. I do have a new power board coming in within the next 2 weeks so I’ll be posting an update after it shows up. Also my fusion had sync 2 and confirming with a ford tech who does these retrofits often the pinout is the same on both sync 2 and 3 ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [5 May 2026 01:58 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/15 "2026-05-05T01:58:33Z")
> [@UltraLost](#): > > the pinout is the same on both sync 2 and 3 Well, close anyways… [APIM Connector Versions.pdf](https://community.cyanlabs.net/uploads/short-url/4DHw64AimzalHhBH92ZPGqLYcn4.pdf) (201.5 KB) ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [5 May 2026 02:06 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/16 "2026-05-05T02:06:18Z")
But the important lines are the same across sync 2 and 3 ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [5 May 2026 02:07 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/17 "2026-05-05T02:07:32Z")
Yes, they are, but not the same. What OBD adapter are you using on FORScan? ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [5 May 2026 02:42 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/18 "2026-05-05T02:42:50Z")
OBDLink EX and OBDLink MX+ ---
**Author:** ![F150Chief](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/f150chief/32/14712_2.png) [@F150Chief](https://community.cyanlabs.net/u/F150Chief)\ **Post date:** [5 May 2026 03:01 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/19 "2026-05-05T03:01:33Z")
On the configuration page in FORScan do you have the speed auto increase checked? This is profile specific so issues with the adapter or the setup may cause an issue like this… ---
**Author:** ![UltraLost](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/ultralost/32/5614_2.png) [@UltraLost](https://community.cyanlabs.net/u/UltraLost)\ **Post date:** [5 May 2026 03:10 UTC](https://community.cyanlabs.net/t/sync-3-no-display/26168/20 "2026-05-05T03:10:11Z")
Gonna be honest I’ve never had to touch any of the settings for the adapter, it’s just always worked even for programming calibration files. This same adapter setup and laptop have been used across 3 vehicles. Again I’m still thinking something is wrong with the power board as it stopped working in the original vehicle, didn’t power on in my 16 fusion which had a successful sync 3 retrofit, and my 13 fusion. [Next page](https://community.cyanlabs.net/t/sync-3-no-display/26168.md?page=2)