# SYNC 3 not turning off

**URL:** <https://community.cyanlabs.net/t/sync-3-not-turning-off/15208>\
**Category:** Ford Update Support\
**Tags:** anz, nav, pre-my20, oem, SYNC3, APIM\
**Created:** [22 September 2024 09:24 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208 "2024-09-22T09:24:54Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![ocd.prd](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/o/4491bb/32.png) [@ocd.prd](https://community.cyanlabs.net/u/ocd.prd)\
**Post date:** [22 September 2024 09:24 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208/1 "2024-09-22T09:24:54Z")

</div>

hi guys!  
ive recently updated my sync 3 in my 2016 px2 ford ranger via FORSCAN 2,4 to gain the function of heated seats on the touch screen, i also loaded an asbuilt from the model above mine which has this.

i have ironed out all the DTC’S that came with this along with navigation not working and it thinking its an EV

but i have the issue of it not turning off when the key is cycled off. playing with the values in APIM 7D0 01 01 in relation to master clock lets the unit half turn off but i am then left with the screen on displaying date and time, (not in deep sleep) which i have enabled.  
the values i have in 7d0 are 899F-04DA-1352

The factory value is  
0A6A 24DA but this leaves me with it not turning off at all.

* * *

**SYNC Region:** ANZ

**Navigation Variant:** Nav

**Manufacturer Year:** Pre MY20

**Install Type:** OEM

**Old SYNC Version:** 2.4

**New SYNC Version:** 2.4

**Do you have a error message, if so what is it?**

**Update Method:** Official Ford

---

<div class="post-metadata">

**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\
**Post date:** [22 September 2024 15:12 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208/2 "2024-09-22T15:12:16Z")

</div>

Have you tried this? → [SYNC 3 FAQ's And Common Issues - CyanLabs - Car Battery Dies Quickly / APIM Doesn’t Seem To Turn Off When The Car Is Off](https://cyanlabs.net/fhub/sync3/faq/?search=Car%2520Battery%2520Dies%2520Quickly%2520%252F%2520APIM%2520Doesn%25E2%2580%2599t%2520Seem%2520To%2520Turn%2520Off%2520When%2520The%2520Car%2520Is%2520Off)

---

<div class="post-metadata">

**Author:** ![ocd.prd](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/o/4491bb/32.png) [@ocd.prd](https://community.cyanlabs.net/u/ocd.prd)\
**Post date:** [23 September 2024 01:11 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208/3 "2024-09-23T01:11:39Z")

</div>

Ended up playing with Master clock settings. for anyones future reference APIM is the master, problem solved.

---

<div class="post-metadata">

**Author:** ![bill32399](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/bill32399/32/2724_2.png) [@bill32399](https://community.cyanlabs.net/u/bill32399)\
**Post date:** [23 September 2024 01:18 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208/4 "2024-09-23T01:18:03Z")

</div>

Thats not true in many cases. There are many factors on what module is the master clock. The APIM is on a type A. On type B & C the APIM is a slave.  
 ![image](https://community.cyanlabs.net/uploads/default/optimized/2X/6/626e555e7d7e5f9ac459701fdaee941f68f1b322_2_690x74.png)

---

<div class="post-metadata">

**Author:** ![system](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://community.cyanlabs.net/u/system)\
**Post date:** [26 September 2024 14:12 UTC](https://community.cyanlabs.net/t/sync-3-not-turning-off/15208/5 "2024-09-26T14:12:34Z")

</div>

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.