Sync 3 touch screen not booting up all the time

More and more often my 2018 Ford Explorer touch screen will not boot up. I was told this was because the software needed updated. When trying to update software it gives a INSTL_ERR12 fault. Maybe the APIM module is bad? Is there anything else I can try before replacing the module? Anyone every have any luck resolving this issue without replacing the APIM?

SYNC Region: North America & Canada

Navigation Variant: Yes

Install Type: Original OEM / Stock

Old SYNC Version: 3.0.17276


Do you have a error message, if so what is it?

Update Method: Official Ford

Syn3 Updater Version:

Syn3 Updater Documentation Read:

Syn3 Updater Log File

Is unfortunately sign your APIM is failing, you will likely need a replacement

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