Sync 3 Update Issue

Hi I tried updating my sync 3.0 but when i insert the usb to my vehicle nothing happens. what i am doing wrong here.

Post up your autoinstall in here, then we can check it to make sure you have the files transferred to the USB.

cc

What are you trying to upgrade to?

You autoinstall says 19101.

Post the log.txt file from the USB, please.