Sync install error code

What is your SYNC Region? Eu

What is your current SYNC Version? 3.4.20351

Do you have Navigation? Yes

Do you have a error message, if so what is it?

---- error in 1U5T-14G421-BEH_1615430614000.TAR.GZ : sign_error02

Please describe in detail your issue below

Im installing the new map and sync version right now and i get this error code with a red screen!!

I used the program for Windows and used the correct current version.

What to do?

Will it fixe itself?

Did you force autoinstall? Can you provide a log?

I just use the auto settings of the cyanlabs Windows program

I Think it was autoinstall

Cant provide a log at this moment because im still in my car atm. Im hoping it will continue by itself at some point

What should i do? Wont i Brick my sync system if i turn off my car??

Does sign error mean that i used i wrong version? I really dont understand that cause i double checked my current version

Shut down my car and Trying to update again…

sign error is likely a bad usb which has corruped the package and therefore the SIGNature fails to be validated.

Also, once you finish / abort the process, send us the log to see how you created the USB.

Ok i will format the usb and dowload the files again. Will try again when finished

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is there a way to know the APIMS size. is it 8GB or 16GB or 32GB

Run the interrogator utility from the updater app. Upload the log file and it’ll tell you the size.

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