Sync3 1.0 update

I have a 2016 Ford Fiesta. I’m trying to update Sync 3 to the new version but I can’t. The update stopped on a red screen. I have followed all the steps carefully. Now every time I start the vehicle, it asks me for the USB drive. thanks for your help

SYNC Region: ANZ

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 1.0.15139

New SYNC Version: 1.0.15139

Do you have a error message, if so what is it?
Error in 4U57-14GA23-BA_123695.tar.gz

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 10 Home Single Language (2009)

Version: 1.0.15139
Region: ANZ
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: Generic Flash Disk USB Device
Size: 7,5GB
FileSystem: exFAT
Partition Type: MBR


; CyanLabs Syn3Updater Stable - reformat  Mode - Sync 3.3.19052 ANZ

Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

1u5t-14g386-cb.tar.gz (8,5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
4U5T-14G391-BJ_1552513817000.TAR.GZ (1,4GB)
4U5T-14G423-BA_123695.tar.gz (743,4MB)

[13/01/2023 10:39:19 a. m.] Selected Region: ANZ - Release: Sync 3.3.19052 - Map Version: APIM sin Navegación 
[13/01/2023 10:39:19 a. m.] Install Mode: Auto-Detect (reformat) Forced: False 
[13/01/2023 10:39:19 a. m.] MY20 Protection: Auto-Detect 
[13/01/2023 10:39:19 a. m.] Formatting USB drive
[13/01/2023 10:39:19 a. m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[13/01/2023 10:39:31 a. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:39:31 a. m.] Downloading: 1u5t-14g386-cb.tar.gz
[13/01/2023 10:39:43 a. m.] Validating: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:39:43 a. m.] Downloaded: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:39:44 a. m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 10:39:44 a. m.] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[13/01/2023 10:42:41 a. m.] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 10:42:44 a. m.] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 10:42:44 a. m.] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 10:42:44 a. m.] Downloading: 4U5T-14G391-BJ_1552513817000.TAR.GZ
[13/01/2023 10:53:28 a. m.] Validating: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 10:54:00 a. m.] Downloaded: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 10:54:00 a. m.] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 10:54:00 a. m.] Downloading: 4U5T-14G423-BA_123695.tar.gz
[13/01/2023 10:58:35 a. m.] Validating: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 10:58:41 a. m.] Downloaded: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 10:58:41 a. m.] Preparing USB drive
[13/01/2023 10:58:41 a. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:58:41 a. m.] Copying: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:58:43 a. m.] Validating: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:58:43 a. m.] Copied: 1u5t-14g386-cb.tar.gz 
[13/01/2023 10:58:43 a. m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 10:58:43 a. m.] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 11:00:02 a. m.] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 11:00:26 a. m.] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[13/01/2023 11:00:26 a. m.] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 11:00:26 a. m.] Copying: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 11:04:03 a. m.] Validating: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 11:05:17 a. m.] Copied: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[13/01/2023 11:05:17 a. m.] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 11:05:17 a. m.] Copying: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 11:07:06 a. m.] Validating: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 11:07:44 a. m.] Copied: 4U5T-14G423-BA_123695.tar.gz 
[13/01/2023 11:07:44 a. m.] Generating reformat.lst
[13/01/2023 11:07:45 a. m.] Generating autoinstall.lst

Make sure no other device is connected to any other USB port.

If that’s the case, try using a quality branded USB pendrive, the one you are using has been flagged as generic.

Thanks for your quick response. I don’t have another USB drive connected.

Oh, one more thing.
When does the process stop? At what time?.
If it’s not right away, edit reformat.lst and remove the gracenotes line.
If the process fails after some minutes, it could be due to lack of storage, removing gracenotes from the installation may work.
I’ve just noticed you have a non navigation APIM, so try that.

The process stops approximately after 7 min.

The problem was completely solved thanks to your help. This has generated some doubts and I am going to open a new topic to clarify them. Again, thank you very much.

In order to update sync 3 and with the valuable help of this community, I had to remove the gracenotes line from the .lst file.
The question is: what are the consequences of this? I don’t have nav enabled.

Being simplistic, Gracenotes is just artwork for the media player if the media does not have any.

Once I’m at home, I will merge your threads together.

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