# Sync3 upgrade 1.0 to 3.0 now no voice **URL:** \ **Category:** SYNC 3 Support\ **Tags:** APIM, SYNC3\ **Created:** [24 January 2023 11:24 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644 "2023-01-24T11:24:45Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 11:24 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/1 "2023-01-24T11:24:45Z")
HI, I upgrade my 2016 escape sync3 nav from 1.0 15139 to 3.0 20204. Voice button no longer works, “Voice recognition not active” message. I have read that downgrading to v2.2 might fix this, but I have been unable to loacte a 2,2 nav version that will work. Is it possible to put together a 2.2 install from the ivsu database on cyanlabs? The 2.2v that I found on the web just runs forever always showing “Updating System Software”. I’ve tried master reste many times. I would appreciate any help. Thanks ---
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 11:47 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/2 "2023-01-24T11:47:56Z")
This is the 2.2v that I tried ; SYNC3 V2.2 Upgrade from V1.0/1.1 ; Release 2.2.6 ; Only for 2016 Nav/NA assemblies. [SYNCGen3.0\_1.0.15139] [SYNCGen3.0\_1.1.15349] Item1 = HB5T-14G386-TCB Open1 = SyncMyRide\HB5T-14G386-TCB.tar.gz Item2 = HN1T-14G391-CC Open2 = SyncMyRide\HN1T-14G391-CC.tar.gz Item3 = HN1T-14G423-CA Open3 = SyncMyRide\HN1T-14G423-CA.tar.gz Item4 = HN1T-14G381-LG Open4 = SyncMyRide\HN1T-14G381-LG.tar.gz Item5 = GB5T-14G386-AA Open5 = SyncMyRide\GB5T-14G386-AA.tar.gz Options = Delay, AutoInstall ---
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 12:15 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/3 "2023-01-24T12:15:33Z")
Correction this is the one I tried ; SYNC3 V2.2 Upgrade from V1.0/1.1 ; Release 2.2.6 ; Only for 2016 Nav/NA assemblies. [SYNCGen3.0\_1.0.15139] [SYNCGen3.0\_1.1.15349] Item1 = HB5T-14G386-TCB Open1 = SyncMyRide\HB5T-14G386-TCB.tar.gz Item2 = HN1T-14G391-CC Open2 = SyncMyRide\HN1T-14G391-CC.tar.gz Item3 = HN1T-14G423-CA Open3 = SyncMyRide\HN1T-14G423-CA.tar.gz Item4 = HN1T-14G381-LG Open4 = SyncMyRide\HN1T-14G381-LG.tar.gz Options = Delay, AutoInstall ---
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 12:54 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/4 "2023-01-24T12:54:49Z")
Also ran bezel diag it shows voice file jr3t-14G391-ce3.2-19056 which corresponds to item 3 on the ford 3.0 install. I was surprised to see a 3.2 version number on this file. ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [24 January 2023 13:07 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/5 "2023-01-24T13:07:10Z")
Stop bouncing the thread and spamming the forums, use the edit button if you want to add information. There’s an edit button for a reason, plus the forum warned you while posting multiple consecutive messages. Consider yourself warned. ---
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 13:20 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/6 "2023-01-24T13:20:13Z")
Sorry didn’t realize I could edit the posting, just hoping to get some help here. Thanks ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [24 January 2023 20:26 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/7 "2023-01-24T20:26:53Z")
So you are currently on 3.0.20204?. Create and run a interrogator log against the unit and post back the results, redact your VIN from the file’s content and name if you care about it. ---
**Author:** ![numerouno](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/n/958977/32.png) [@numerouno](https://community.cyanlabs.net/u/numerouno)\ **Post date:** [24 January 2023 21:48 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/8 "2023-01-24T21:48:04Z")
Hi, Thanks for you response and again my apology for all the posts. I upgraded to 3.4 and voice now works. When sync starts up, I get the USB hubs not supported. Does this mean that Android auto will not work without updating the hub. Thanks. ---
**Author:** ![SaNdMaN](https://community.cyanlabs.net/user_avatar/community.cyanlabs.net/sandman/32/3220_2.png) [@SaNdMaN](https://community.cyanlabs.net/u/SaNdMaN)\ **Post date:** [24 January 2023 21:54 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/9 "2023-01-24T21:54:56Z")
Oh ok, I assumed it was something related to the installation (that’s why I requested the interrogator log), but since you are on 3.4 that’s past and solved now. > [@numerouno](#): > > When sync starts up, I get > the USB hubs not supported. Does this mean that Android auto will > not work without updating the hub A new HUB is required for Car Play, but Android Auto tends to be more forgiving. So try it either way, if it works great. If not, you need to replace the HUB. But I would upgrade your HUB either way to make that annoying message go away. If you are going to replace it, check this thread → [Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3](https://community.cyanlabs.net/t/media-hub-carplay-compatible-2015-2020-ford-lincoln-sync-3/4683) ---
**Author:** ![system](https://community.cyanlabs.net/letter_avatar_proxy/v4/letter/s/bcef8e/32.png) [@system](https://community.cyanlabs.net/u/system)\ **Post date:** [27 January 2023 21:55 UTC](https://community.cyanlabs.net/t/sync3-upgrade-1-0-to-3-0-now-no-voice/7644/10 "2023-01-27T21:55:34Z")
Closed on 27 January 2023 21:55 UTC This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.