What is your SYNC Region? USA
What is your current SYNC Version? 3.4
Do you have Navigation? yes
Do you have a error message, if so what is it? no
Please describe in detail your issue below
2019 F150 platinum, recently my display changed into a generic look.
Nav history was gone, phone still connected, sirius had to reconnect.
Voice commands ‘Call Bob’ did not work like before. The update would start and then freeze up.
I took a pic of that. Finally did a USB update today to the most recent version. 3.4? Successful.
Screen still generic, voice commands work better. One thing I have not tried is a master reset.
Any suggestions would be appreciated, haven’t had time for a dealer visit.