CGEA 1.3 vehicles. 2018+ Ford or Lincoln anything. CGEA 1.3 was introduced in 2015 on several models, but not widespread till 2017/18.
The roaming is compatible, but the home network is not.
I agree.
You could have Ford replace the unit then change the programming later. This way Ford has to make it work first thing, and you get the right modem and firmware.
@Vchat20 might have some info to add here. There is a C-Max forum that has a thread about this.